Sholeo Lodges Los Gigantes

Isabel Muñoz Alba4/5 · 2026-08

Estuvimos una semana en el de Tenerife. Es un hotel muy moderno,tranquilo, cuenta con todo tipo de detalles y entretenimientos.Fuimos con media pension, el desayuno tipo bufé y la cena a la carta(toda la semana lo mismo)aunque cada día de la semana incluyen un plato distinto. La bebida se paga aparte. Lo único que no me gustó fue la limpieza de las habitaciones ,al entrar la habitación está impecable pero no la limpian a diario, y de eso te avisan cuando llegas,es decir, cuando ya has pagado, según ellos por el tema de la sostenibilidad, cuidar del medio ambiente.... Estoy totalmente de acuerdo en que las toallas no se cambien a diario, pero el baño....hay que limpiarlo diariamente (al menos yo lo hago en mi casa). Cuando voy de vacaciones y elijo un hotel, lo hago para no ocuparme de nada, ni hacer camas,ni limpieza....aún así, compré una bayeta para limpiar el baño. Pero......lógicamente fuimos todos los días a la playa y por mucho cuidado que se tenga, es inevitable llevar arena en la bolsa , las chanclas, las toallas....fue bastante incómodo estar pisando arena dentro de la habitación, ya que la limpian cada tres días..... REPITO, estoy totalmente de acuerdo en que las toallas no se cambien a diario. Lo demás (respecto a la limpieza)no me ha gustado nada . Si el tema de la sostenibilidad y medioambiental es tan bueno ¿porqué no lo avisan cuando se contrata?.

Claire H.3/5 · 2026-07

L'emplacement est fantastique, proche de la mer et des restaurants. Le personnel est très sympathique. Les chambres sont spacieuses mais comme l'ont déjà précisé certains commentaires, le ménage et les installations laissent sérieusement à désirer : micro-onde pas nettoyé depuis au moins 10000 ans (morceaux de pizzas collés), frigo qui marche avec difficulté, ampoule manquante au niveau de la cuisine, douche pas nettoyée (cheveux des anciens propriétaires de la chambre), lumière qui saute dans la salle de bain. Le ménage n'est fait qu'à moitié et seulement tous les trois jours. Difficile de dormir à cause du bruit à l'extérieur. Bon courage si vous avez une chambre au rez-de-chaussée ! Le petit-déjeuner est correct mais on s'en lasse rapidement. Ne prenez pas le all inclusive ! Je ne recommande pas du tout les plats du déjeuner et du dîner, vous pouvez manger beaucoup mieux à 5mn de l'hôtel.

Filipa Ferreira2/5 · 2026-06

A localização em frente à praia é linda e o pequeno-almoço é muito bom (com staff do restaurante simpático), mas a experiência geral de alojamento foi má. Fiquei num quarto virado para as traseiras com imenso barulho de funcionários e portas a bater, além de entrar muita luz, pelo que acordei sempre cedo. O quarto peca no conforto: duas camas individuais que se separam constantemente (péssimo para casais) e uma porta da casa de banho em vidro que não fecha, tirando toda a privacidade. A política de limpeza é fraca (lençóis uma vez por semana e toalhas a cada 3 dias, o que achei pouco higiénico). O jantar também não correu bem: opções muito repetitivas e com demasiados temperos/sabores que me deixaram maldisposta. Para terminar, cobram 15€ por um check-in antecipado mesmo com o hotel vazio e o quarto limpo; falta flexibilidade e aquela simpatia extra que nos faz querer regressar. O staff no geral apenas faz o obrigatório, sem brio. Não recomendo para quem procura descanso e conforto.

David Kormos5/5 · 2026-06

Let’s start from the beginning. We have made our reservation based on prices, location and reviews/feedbacks. The hotel met all the requirements. Check-in was really easy especially with the online pre check-in. Rooms work with code lock so easy to get in. The view was great (picture attached). Rooms need a bit renovation because the bathroom is overused a bit but it is the deal for this price. Breakfast is great, staff also great. We had issue with some kids because they were pretty noisy in the evening. We got a new room because they can’t solve it otherwise. This problem was a bit out of their control but tried to do their best. Our new room was at a really separated part, full of silence. Thanks again for this! Underneath there is a gym and a big community area for working. Extremely cool I guess and cold if you want to be in chill. It's the perfect place for dads to hide 😂. Overall it is a five despite of the small problems and unfortunate circumstances.

Peter S.2/5 · 2026-04

We stayed at Sholeo Lodges Los Gigantes expecting a quiet, adults-oriented environment, but unfortunately the experience did not match that expectation. Although the hotel is described as “adults preferred,” there were many children present, particularly around the pool area, which was often noisy and lacked the relaxed atmosphere we were hoping for. On Thursday (the day before Good Friday), a pool party was organised. From late morning, loud techno-style music was played at a very high volume, with strong bass throughout the day. This created a club-like environment rather than a relaxing poolside setting. The hotel also became noticeably busier, and the following morning the breakfast area — which is quite small — was very crowded and difficult to navigate comfortably. The rooms are basic, with limited space, no tea or coffee facilities, and modest views. The pool towel system requires a €10 deposit per towel, which is reasonable, but the policy of not allowing changes unless staying longer than 7 nights is inconvenient. Breakfast was repetitive, offering the same selection daily (ham, cheese, scrambled eggs), with limited variation and average quality. Staff experience was mixed — some team members were friendly and helpful, while others appeared less engaged in customer service. On a positive note, the cleaning team did an excellent job. Rooms were kept clean, beds were well made with fresh sheets and towels, and attention to detail (such as neatly arranging clothes) was appreciated. However, during our Friday-to-Friday stay, the room was cleaned only twice, which seems insufficient. Overall, the hotel may suit guests looking for a more lively and informal atmosphere, but it did not meet expectations for a peaceful, adults-focused stay.

Jiří Šuhájek5/5 · 2025-01

Nejlepsi hotel, jaky jsme v posledni dobe navstivili. Zacnu tim nejlepsim a to personal. Takto pratelsky a mily personal jsem snad nikde nezazil. Je videt, ze jde o super sehrany tym lidi, kteri se navzajem podporuji a je to znat na peci o navstevniky. Staly usmev, zajem o to, jak se mame. Hotel je moc pekny na super miste. Primo do Los Gigantes je to peknou prochazkou asi 20. Minut a okolo je spousta hospudek. Meli jsme polopenzi a mohu ji vrele doporucit, kazdy den jina nabidka veceri. Pokoj utulny s krasnym vyhledem na ocean. Pobyt jsme meli pres Vanoce i Silvestra a moc hezky pripraveny vecerni program. Kdyz to shrnu proste misto, ktere je uzasne a neni co vytknout. Uz mam dalsi rezervaci na brezen a moc se tesim.