Maxx Royal Belek Golf Resort

Eren Gülbahar5/5 · 2026-07

21-26 temmuzda 5 gecelik konaklama fırsatım oldu . Daha önce High class otellerde. konaklamış birisi olarak bu yorumu yazıyorum . Lobiye girdiğiniz anda farklı bir yerde olduğunuzu hissediyorsunuz . Maxx asistanlarımız Zehra hanım ve Murat bey ilk andan itibaren bütün isteklerimizle ilgilendiler ve çözüm odaklıydılar . Odalar harika temiz ve günde iki kere temizleniyor . Her adımda yapacak ayrı bir aktivite bulabiliyorsunuz ve sıkılmanız çok zor . Açık büfe restorant ve a la cartelar oldukça çeşitli. Özellikle kalamatas olan restorandaki Adem şefe özellikle teşekkür etmek istiyorum , menüde olmamasına rağmen istediğimiz ürünleri çıkardılar . Tek ekleme yapabileceğim konu havuz ve beache yiyecek servisi çeşitliliğini arttırmaları olur . Evet restoran çeşitliliği çok fazla ama beache serviste eklemeler bence daha iyi olur . Akşam eğlenceleri aktiviteleri çok çok keyifli . İlk girdiğimiz andan itibaren bize kendimizi özel hissettiren ve isteklerimizi değerlendiren Zehra hanıma çok çok teşekkürler .

Serdar5/5 · 2026-05

Hep merak ettiğim oteldi dürüst olmak gerekirse maddi durumlar neticesinde kış sezonunda uğradığım bir başka premium hizmet veren oteldir Odalar çok büyük temiz yatak konforlu rahattı. şifreli giyinme odası var Mini bar aşırı zengin çikolata cips kraker fıstık bira şarap iyi marka çaylar kahveler var Balkonda geniş odada wi-fi harika çekiyor 4 adet oda kokusu var Yemekler : çok kaliteli malzemelerden yapılıyor neyi yediysem hayran kaldım Rus mutfağıda dâhil demek ki mühim olan kaliteli malzeme ve işinde başarılı şeflermis Fitness center : temiz alet sayısı yeterli ve modern Havuzlar: harika ısıtma sistemi tam ayarindaydi Alkollü içeceklerin kalitesi mükemmel kokteyl çeşitleri çok fazla Çikolata fabrikasıni unutmak olmaz çeşit boldu alkollü çikolata bile var Dondurma kalitesi 1.sinif Spa Hizmet'i hamam sauna harika Çalışanlar çok saygılı güler yüzlü Whatsapp uygulamasından günlük aktivite bilgisi paylaşıyorlar Eğlence yönü kışında zengın orta halli 5 yıldızlı otellerin yaz eğlencesi bu otel'in kış eğlencesinin %10u kadar bile yoktur Tek kötü yanı bu otel ve bu segmentteki diğer otellerde tatil yapınca insan artık kolay kolay otel beğenmiyor 😂

Elvan Baskan4/5 · 2026-06

★★★★☆ (4/5) Overall, the hotel is beautiful and we ended up having a good stay. We would especially like to highlight the hotel manager, who took the time to meet with us personally, handled the situation professionally, and genuinely made an effort to improve our experience. One of our assistants was also exceptionally kind, helpful, and attentive throughout our stay. Unfortunately, our holiday started on a disappointing note. We arrived with our one-year-old baby after a long journey and did not feel that our arrival had been properly prepared. We had contacted the hotel months in advance regarding baby-related arrangements, yet we were not contacted before our arrival. We only received a call late in the evening after we had already reached out ourselves. The first room we were assigned was not suitable for a family with a baby due to the noise level. To the hotel's credit, the room was changed immediately and without any discussion. However, the overall first impression left us feeling that our arrival had not been prepared with the level of care we expected. We also noticed several details that reinforced this feeling. The flowers in the room did not appear fresh, the water in the vase was already green, and the welcome card was not in the room upon arrival but was delivered to our door later that evening. These may seem like small details, but in a hotel of this category they contribute significantly to the guest experience. Our biggest concern throughout the stay was CLEANLINESS. When travelling with a small child, this becomes especially important. We felt that the cleanliness standards in some areas did not consistently match what we would expect from a luxury resort. We also believe there is room for improvement in the baby and children's area. During our visit, we observed crying babies being placed in front of the television, and the noise level in the room was extremely high. A calmer environment and more individual attention would be appreciated, especially for younger children. In addition, some staff members, particularly in the buffet area, occasionally appeared stressed or uninterested. While many employees were friendly and helpful, the service did not always feel as warm and attentive as expected at this level. Many friends and family members recommended this hotel to us, which naturally created high expectations. The hotel is certainly good, but at this price point guests expect exceptional service, flawless preparation, outstanding cleanliness, and strong attention to detail. We have experienced these standards more consistently in other luxury hotels in Belek and Bodrum. That said, once our concerns were addressed, genuine efforts were made to improve the situation, and we appreciate that. We left with a much better impression than we had on our first day. Nevertheless, we believe there is still room for improvement, particularly regarding cleanliness, preparation for families with babies, and consistency in service quality.

Basri Göksu5/5 · 2026-07

5-11 temmuz tarihleri arası 6 gece ailecek konaklama yaptık, otele girişten çıkıştaki son ana kadar her hizmet premium kaliteyi hissettiriyor, aynı sıra otellerden sonra burada gerçekten daha üst düzey performans görmek kendimizi daha özel ve güzel hissettirdi, odanın genişliği manzarası, içerisindeki tüm ürünler minibar-duş malzemeleri vs, oda temizliği, ortak alanların ferahlığı temizliği, ana havuz ve çevresindeki maldivler havuzu denizdeki çim plaj her yer efsane geniş rahat. İlk defa şezlong tutma derdimiz olmadı ne zaman giderseniz mutlaka güzel konumlu boş şezlong oluyor. Herhangi bir görevliye bir yer veya bişey sorunca ulaşıncaya kadar eşlik ediyor, yemekleri harika, çok fazla alakart restoran var ve hem öğlen hem akşam açık, menüler dışında istekler de hemen yapılıyor. Otelde gerçekten tüm personele içtenlikleri, yardımseverlikleri, güleryüzleri için herkese ayrı ayrı teşekkür ederiz, bunun yanında maxxi asistanlarımız murat bey çok kibar yardımsever ve talepleri çözümlemesiyle, yine zehranur hanım kibar ve kayıp eşyalarımızı anında bulmasıyla, balık restoranındaki Ümit şef bizzat tanışıp spesiyel tabaklar hazırlaması ve nezaketiyle, maxi süpervizörü Pelin hanım da odamızı en güzel konum ve kattan değişiklik talebimizi karşılaması ve samimi sohbetiyle ayrıca teşekkürlerimizi ve tebriklerimizi hakettiler. Seneye ilk kez daha iyi bi otel arama derdimiz olmadan gideriz diyoruz.

Anastasia Bezverkhaya3/5 · 2026-07

**3★ – Good holiday, disappointing luxury experience** We had a relaxing holiday, and the staff were always polite and hardworking. Service around the pool and in the restaurants was efficient, and buggy transport was rather quick. However, several aspects of the experience fell well below what I would expect from a hotel in this price range. The biggest disappointment was the hotel's insistence on using its app for concierge requests and restaurant bookings. My phone could not support it, but instead of simply offering an alternative, I was repeatedly told to update my phone or use another device. Nobody had mentioned this before our arrival. In the end, everything was handled through WhatsApp anyway, but after being repeatedly told that the app was essential, I felt uncomfortable contacting the concierge. Luxury hospitality should adapt to guests, not expect guests to adapt their personal devices. The arrival area also lacked the feeling of a luxury resort. The entrance was crowded with luggage, the staff seemed busy managing logistics rather than welcoming guests, and while guests waited outside in the heat for taxis, nobody offered water. The taxi service hired by the hotel was another disappointment. We simply asked to visit some shops but were taken to tourist-oriented stores instead. Even after we asked to go to a normal supermarket, the driver kept trying to persuade us otherwise. I would expect a luxury hotel to work with transport providers that put guests' convenience first. Finally, the prices in the resort shop felt excessive. I understand that hotel shops charge more than local stores. However, charging several times the normal price for basic holiday essentials such as spf may increase revenue, but it does little to reflect the spirit of genuine luxury, where guests' comfort should always come first. For me, luxury is not about apps or expensive boutiques. It is about comfort, flexibility and making guests feel genuinely looked after. Unfortunately, that wasn't the experience we had.

Dan S3/5 · 2026-05

We stayed at Maxx Royal Belek over Easter. It is a large, impressive resort with loads for children to do, and our kids loved the games, soft play, chocolatier, ice cream and patisserie areas. The kids’ club facilities were also excellent, although the child safety/access controls felt weaker than we would expect at this level, so we personally would not have felt comfortable leaving smaller children there in the same way we might at an Ikos-style resort. The buffet was vast and generally decent, but not excellent. It tries to cater for almost every type of food from around the world, which is impressive in scale but means it can be quite hit and miss depending on what you actually want to eat. Our biggest frustration, and the reason we checked out early, was the difficulty booking à la carte restaurants. On our first night we tried to book at 4:30pm and were told bookings had closed at 4pm, with no phone number or obvious alternative way to book. On another day we tried to book teppanyaki at 3:30pm and were told it was full. We immediately asked for the steakhouse instead, but the response came at 4:05pm, by which point bookings had closed again. When we finally did get into teppanyaki, there was plenty of space, despite our friends being told they could not join us because it was full. The whole system felt designed to keep most guests using the buffet and no-book restaurants, while preserving capacity in the à la carte venues for VIPs, villas and premium accommodation. Staff were very well drilled in their responses, but it became hugely frustrating. I think many guests will absolutely love Maxx Royal, especially families who are happy with the buffet and casual dining options. But if access to the nicer à la carte restaurants is important to you, be prepared for frustration. For us, after facing the prospect of yet another buffet meal, we decided to spend the last few days at the Nickelodeon hotel and do some theme park-style fun instead.