Grand Millennium Business Bay

binary Option1/5 · 2026-06

اولا الصور على جوجل لا تطابق الواقع نهائيا والتجربة هي الاسوأ عالاطلاق إذا احتجت شيء من خدمة الغرف يجب ان تنتظر ساعتين عالاقل تفصيلة الغرف سيئه، الحمام باب زجاج اغلاقه غير محكم اثناء الشاور تغرق الغرفه يتسرب الماء والتواليت باب زجاجي ليس مغلق للسقف يعني كاأنو الحمام بالروائح بجانب التخت وبالنسبه للحمامات باللوبي عددها 3 اثنين منها يفيض الغائط وورق التواليت ملقى عالارض ولا يمكنني إرفاق الصور لانها مقززه وروائح الدخان من تلك المنطقه بقرب مطبخ الفندق لا تطاق طاقم خدمة الغرف غير مؤهلين اطلاقا بيدخل بينظف الغرفه وهو فعليا يزيدها اتساخا لا يبدل غطاء السرير إلا إذا طلبت ويرى الأوساخ أمامه وينظفها بشكل سطحي استلمنا غرفة جديده من اليوم الاول كانت متسخه بالنسبه للقهوه والماء الكمية ضئيله جدا لا تكفي حتى لإعداد كوبين قهوه بالغرفه والماء أنبوبتين صغار حتى لو طلبت اضافه بالنسبه ل السليبر لازم تطلبو وتأكد ع خدمة الغرف أنا انصح ادارة الفندق إذا ارادو النجاح فعلا يجب عليهم ان يرسلو نزيل سري باستمرار للفندق ك اي زائر عادي ليرى مدى التقصير الموجود بالنسبه للمسبح نظيف وكذلك الجيم ايضا ماعدا ذلك لا انصح اطلاقا إذا كنت تبحث عن الاستجمام ابحث بعيدا عن هذا الفندق لقد كنت مخططا للاقامه اسبوعين ولكني لم احتمل وغادرت

Gian Karlo Loyola1/5 · 2026-05

Our stay at Grand Millennium Business Bay was one of the worst hotel experiences we have had. We availed a hotel package with Museum of the Future tickets. Our confirmed check-in time was 9:00 AM, and we arrived at around 8:30 AM. We understand arriving early may require waiting, which was fine with us, but despite the hotel being almost empty and us being the only family checking in that morning, we were only given the room at around 10:00 AM. Unfortunately, the problems did not stop there. When we entered the room, cleanliness was very disappointing. The toilet had a bad smell, there were still food crumbs on the carpet, and even the hallway was dirty. The overall hygiene and housekeeping standards were unacceptable for a hotel claiming to provide quality service. We even have videos as proof of the condition of the hotel. The management and front desk were also very disorganized. Our Museum of the Future schedule was supposed to be at 11:00 AM, but the hotel kept making excuses and pushed it to 12:00 PM. We went to the reception 30 minutes before the 12:00 PM slot, and still the tickets were not ready. Then they tried again to move our schedule to 12:30 PM, despite the fact that we already had other plans for the day. The entire experience was stressful, unprofessional, and badly managed from start to finish. Very disappointing stay, especially for a family trip. Definitely not worth the money, and we would not recommend this hotel based on our experience.

Melisa Atik1/5 · 2026-06

i was sleeping and workers called me for extention. i said yes i will extend but now im sleeping. she said “ can u come down for pay” i said “ i will come when i wake up” she said “ here hotel not HOME”?? and i closed phone. she called me 2 times. and i never answer. and they came to door. i didnt open 5 minutes they ringing and disturbing me. they know im sleeping. and they open my door. i said im naked how can u open my door? and there woman and man workers saw me. and still open door she still talking. i said i check out. she shouted me “ you need to check out in 1 hour” when i picking up they come again the door 5 minutes ring and disturb. i have videos. another point is they took from me 100 aed deposite. and they said “its booking it will return” and in mg bank account texting “ grand millenium” and my money didnt return back. i will text this police app same time. pls friends be careful about this hotel. very disrespectful.

Eissa Al Ali1/5 · 2026-05

This hotel was extremely dirty and unhygienic from every aspect. What makes it even worse is that the hotel is only around one year old, yet it already looks poorly maintained. First of all, the lobby bathroom was filthy and clearly not cleaned properly. Every floor was full of garbage, making the whole place feel very unpleasant. The room they gave me was also dirty. It seemed like they cleaned only the visible areas while hiding dirt under the carpet and even under the sofa. This level of cleanliness is completely unacceptable for any hotel, especially one that is still relatively new. I would definitely not recommend staying here.

javed khan marwat1/5 · 2026-05

I stayed at Grand Millennium Hotel Business Bay for 2 nights with a prepaid reservation made through Agoda. Upon check-in, the receptionist asked me to pay again. I assumed it might be for tourism taxes or a security deposit, so I complied. Later, I checked my bank statement and realized I had been charged the full amount for both nights – effectively paying twice for the same stay. The next day at checkout, I raised the issue. The receptionist admitted it was a mistake and promised a refund within 3 days. When nothing came, I called back. They said 7 days, then 14 days, then 30 days. It has now been over a month. No refund. No resolution. They no longer answer my calls, and while they see my WhatsApp messages, they simply don’t respond. This is how they treat their guests – not just a billing error, but a complete lack of accountability, honesty, or basic customer service. If you book here, be prepared to fight for weeks (or months) just to get back what’s rightfully yours. Very disappointing experience. I would not recommend this hotel unless they fix both their billing system and their attitude toward customers.

Khaled Al Ali2/5 · 2026-08

From the first day, there were a few issues that affected my overall experience. Valet parking took more than 40 minutes just to park my car, and getting the luggage up to my room also took around 10–15 minutes. Room service was another frustrating experience. I placed an order, and more than 55 minutes passed before I even received a call informing me that there had been some kind of system glitch and they were unable to see the order. I understand that technical problems can happen, but I would have expected the issue to be noticed and communicated much sooner. One of my biggest concerns was the bathroom and shower design. No matter how well the shower door is closed, water still seems to seep through the rubber sealing and spread into the sink area. During a longer shower, the water even reached the walking area near the entrance of the room. I had properly closed the shower door and even placed towels on the floor, but the water still managed to leak through. Apart from being inconvenient, this can potentially become a slipping hazard. In general, although I liked the décor of the room, I personally did not like the open bathroom and open shower concept. The AC was also not performing very well on the first day, although the room itself was very clean and the hygiene standards were excellent. Sound insulation was another issue. I could clearly hear people in the neighboring room talking, which affected the sense of privacy and quietness that I would normally expect from a hotel room. It is also worth mentioning the construction noise around the hotel. I understand that this is not necessarily the hotel’s fault, but guests should still be aware of it. Especially on the higher floors, the construction noise can be heard quite loudly and was noticeable regularly during the day throughout my stay. On the positive side, I really liked the overall décor and the entertainment system. The television setup is excellent, modern, smart, and clearly newly installed. It was definitely one of the better aspects of the room. I also want to give credit to the employees. Depending on the shift, some of the staff members were extremely attentive, helpful, and genuinely made an effort to assist whenever needed. Their attitude and service definitely improved the experience and deserve to be mentioned. Overall, there are definitely some good aspects to the hotel, particularly the cleanliness, décor, modern entertainment system, and the helpfulness of certain staff members. However, the slow valet service, room service issue, initial AC problem, poor sound insulation, bathroom design, water leakage, and surrounding construction noise affected what could otherwise have been a much better stay.