Holiday Inn Dubai Festival City

Abi Buan5/5 · 2026-01

Hotel is lovely and conveniently connected to Dubai Festival City Mall, about a 2-minute walk. The staff were consistently warm and helpful, especially at the Sirocco restaurant. Big thanks to Donna, Diana Yu Kwee, and Rose for their outstanding service.

Mark Francisco5/5 · 2026-08

As soon as I heard that they are reopening after months of temporary closure, I booked my staycay right away. Vivek at the reception had been very efficient, helpful, and welcoming. He’s an excellent team member of this property! The housekeeping also did a good job this time as they addressed my previous feedback on the bath towels - now they smell fresh. I’m really glad to be back staycationing at my favorite hotel in Dubai!

Abdel Elhabashy5/5 · 2026-08

I had a truly heartwarming second stay at this beautiful hotel and would rate it 10 out of 10. I commend the hotel management team for employing such compassionate and attentive staff. I felt truly at home, and the restaurant team recognized me warmly and welcomed my family with genuine kindness. My heartfelt thanks to Bhawng from the restaurant team, as well as Winified, Jessie, and Ishwai. You all are wonderful, and your warmth made my stay special. Keep up the fantastic work 🎉.

Ashraf alhussban5/5 · 2026-06

The hotel is beautiful, well-maintained, and has a wonderful fragrance throughout the property. It is very peaceful and relaxing, with outstanding services and a remarkably clean swimming pool. I stayed there for 14 days, and they were truly some of the best days I have experienced. The staff were extremely polite, professional, and respectful, always making me feel welcome. The food was delicious, and the overall experience exceeded my expectations. I highly recommend this hotel to anyone looking for comfort, quality service, and a relaxing atmosphere.

F M5/5 · 2026-02

We had a wonderful stay. We appreciate Mr Bishoy who made sure we had wonderful accommodation. We were always happy to have Ms Donna come and made sure we had a good breakfast at Sirocco every morning. We also appreciate Mr Jeewan and Mr Lochan for keeping our rooms clean and fresh. I also enjoyed the gym! Will surely recommend this hotel to family and friends.

Dr.Nazish AFFAN5/5 · 2026-01

Had a wonderful stay at Holiday Inn Dubai. Excellent services, very clean, and professional staff. Special thanks to Donna — she was extremely courteous, kind, and very helpful. Truly made our stay comfortable. Highly recommended!