Pullman Dubai Down Town (ex Steigenberger Hotel Business Bay)

Dilcon Kihoro5/5 · 2026-08

Had an amazing stay at Pullman Downtown! The room I got had such a beautiful view definitely one of the highlights of my stay. I’d absolutely come back again. The breakfast buffet was excellent, with a wide variety of options to choose from, and everything was fresh and delicious. The view from the pool deck was simply impeccable such a relaxing and scenic spot. A special thank you to Sam and Cynthia at the front desk who were incredibly helpful and made my stay even more enjoyable. Highly recommend!

Salim Al Kalbani5/5 · 2026-07

Our stay at Pullman Dubai Downtown was exceptional from start to finish. The hotel offers an excellent location with easy access to many of Dubai's main attractions, making it a perfect choice for both leisure and business travelers. The rooms were spacious, modern, spotlessly clean, and very comfortable. The facilities were excellent, and the overall atmosphere of the hotel was welcoming and relaxing. Breakfast offered a great variety of high-quality options, and every meal we had was delicious. What truly made our stay memorable was the outstanding hospitality. A special thank you to Manager Mohammed and Sam at the front desk, who were incredibly supportive in arranging our wedding anniversary celebration. Their kindness, professionalism, and attention to every detail made our special day truly unforgettable. They went above and beyond to ensure everything was perfect, and we sincerely appreciate their exceptional care. Every member of the staff was friendly, professional, and always willing to help with a smile, making us feel genuinely welcome throughout our stay. I highly recommend Pullman Dubai Downtown to anyone looking for comfort, outstanding service, and a memorable stay in Dubai. We will definitely be returning on our next visit.

Puspalatha Nambiar5/5 · 2026-07

Overall, I had a wonderful experience during my stay. The staff were warm, friendly, and very accommodating. The room was clean, comfortable, and well maintained. I would like to give a special mention to Mr. Umair from Housekeeping. His hospitality, professionalism, and attention to detail made my stay even more enjoyable. I planned this trip to celebrate my birthday, and it turned out to be a memorable experience. The hotel has a great atmosphere, along with excellent restaurants and bars. I especially enjoyed Cocina Tres, where the bartenders were exceptionally friendly, attentive, and provided outstanding service. The location is another major advantage. It is conveniently situated close to many attractions, making it easy to get around Dubai. Overall, I had a fantastic stay and would highly recommend this hotel to anyone visiting Dubai.

R M5/5 · 2026-07

Hello, Such a nice hotel with a nice kind team. The location is excellent and the service is amazing. I would like to thank one special person “Aaron” he took a good care of me during breakfast everyday! His kindness, smile, positive vibes & dedication are obvious. Thank you Aaron and Pullman team for the nice stay!

Sabeeka Jibran5/5 · 2026-05

Had a wonderful stay at Pullman Downtown! The hotel was beautiful, clean, and the atmosphere was really nice. A special shoutout to Shone at the reception, he was incredibly kind, professional, and made us feel very welcomed from the moment we arrived. He kindly gave us a complimentary room with a lovely canal view, which made our stay extra special! Excellent customer service, great hospitality, and overall a very pleasant experience. Would definitely love to stay here again!

Mahmoud Embaby5/5 · 2025-12

Excellent stay at Pullman Dubai Downtown. Beautiful canal view, very clean rooms, and a calm, premium atmosphere. The Business Lounge was cozy and well organized, with generous and delicious morning and evening offerings. My Accor membership was well acknowledged throughout the stay. Special thanks to Odette and Ann from the Business Lounge. They pay attention to the smallest details, regularly check on every guest, and always go the extra mile to make sure everyone is comfortable. This level of service is rare and truly sets this hotel apart. Highly recommended — this is why I always choose Accor.