Radisson Blu Hotel and Resort Abu Dhabi Corniche

hind alhelo1/5 · 2026-07

Unfortunately, my stay at this hotel was very disappointing, and I would not choose to stay here again or recommend it to others\. The biggest issue was the customer service\. I called Guest Services for almost an hour, and no one answered the phone\. The hotel also has an in\-house chat application for requesting room amenities and services\. I sent messages requesting extra towels and body wash, but no one responded there either. The most disappointing experience happened after check\-in\. My son’s room had a faulty air conditioner, and the room was extremely hot\. I went to Guest Services to ask for assistance\. There was no one being served when I approached the desk\. The moment I mentioned my room number \(316\), before I even had the chance to explain the issue, the staff member interrupted me and said she needed to assist other guests who had just arrived\. As a paying guest myself, I found this treatment disrespectful and unprofessional\. I felt as though my concern was dismissed before it was even heard\. I later spoke with the Guest Services Manager\. While I appreciated the apology, the explanation I received was simply that the staff member might have been tired or having a difficult day\. I understand that everyone can have a bad day, but that should never affect how guests are treated\. Unfortunately, beyond an apology, no meaningful effort was made to resolve the situation or restore confidence in the service\. What made the experience even more frustrating was that every simple request required going downstairs in person because neither the phone nor the hotel’s chat application received any response\. I have stayed at many hotels that were significantly busier than this one, yet they consistently delivered professional service and took immediate action whenever an issue arose\. Unfortunately, that was not my experience here\. Based on my personal experience, I cannot recommend this hotel\. I sincerely hope the management takes guest service more seriously, as responsiveness, professionalism, and respect are just as important as the hotel’s facilities\.

Saya Vekaria5/5 · 2026-07

Syam and Navid were very welcoming and hospitable. They made our stay super smooth and enjoyable and were always ready to help us when we needed. The service at the hotel is incredible even for all the staff at the breakfast/lunch/dinner area. They always brought us things we needed and even when busy would remember to bring things for us. Would definitely recommend the hotel. The cleaners on floors 9 and 8, which is where my family stayed always were conversational and welcoming and kept our rooms clean and always gave us extra things when needed. Brilliant stay for our family of 5

Martin Žáček4/5 · 2025-12

Z venku je hotel celkem nezajímavý. Uvnitř je to už lepší. Pláž se nachází naproti hotelu, je nutné projít podchodem, ale to je OK. Pláže jsou čisté, ale na písčitou pláž je tam docela dost malých kamínků. Pro odvážné OK, jinak doporučuji boty do vody. Na pláži jsou bary, pro objednání jsme museli chodit k nim. U all inclusive bych očekával, že baristé budou chodit sami a ptát se, obsluhovat.

Jan Pintér5/5 · 2019-11

Všechno skvělé, bez jednoho jediného problému!

Radek Krňávek5/5 · 2018-04

Mají tady výborný Guinness

Ayin Medin5/5 · 2026-09

The room and amenities are amazing. Me and my friend really had a great time here. We were able to relax and lounge, making the most out of our staycation. Rozene from FO is also really warm and accomodating. It's our first time here and she made sure we had an amazing time and stay in Radisson Blu. Thank you so much, Rozene. We had a blast here!