Pickalbatros Water Valley By Neverland

Noha Ali5/5 · 2026-07

We had an absolutely amazing stay! This hotel truly exceeded our expectations in every way. The aqua park was fantastic, with so many fun water games and activities for both kids and adults. The evening fun fair and nightly entertainment created such a lively and enjoyable atmosphere, making every night special. The food was outstanding, with a huge variety of delicious dishes to suit every taste. The bakery was exceptional—everything was fresh, beautifully made, and absolutely delicious. What made our stay even more memorable was the incredible hospitality. Every member of the staff, from the team members to the management, was friendly, welcoming, attentive, and always happy to help. Their professionalism and genuine care made us feel valued throughout our stay. We highly recommend this hotel to anyone looking for a fun-filled, relaxing vacation with excellent food, wonderful entertainment, and outstanding service. We can’t wait to come back!

Mirko Vojinovic5/5 · 2026-07

We had a fantastic stay at Pickalbatros Neverland Resort in Hurghada! There was always something for the kids to do, while my wife and I really enjoyed the relaxed and friendly atmosphere. The food was excellent, with plenty of variety, and we never had any concerns about hygiene. The staff were wonderful—always welcoming, helpful, and genuinely kind. We had an amazing time and would happily recommend this resort to families looking for a fun and relaxing vacation. We would definitely love to come back!

Trang Staňková5/5 · 2024-08

Ubytování ve starší části. Pokoje jsou tedy opotrebovanejsi. Je to rozlehlý hotel, chvíli trvá než si člověk najde kudy kam. Hodně restauraci, každý den jiné meny. Hodně atrakci. Jen k moři se musí busem. Děti spokojene.

Lukas Pindryc5/5 · 2024-07

Hotel jsme navštívili s rodinou a velice jsme si to užili.Aquapark je skvělý!velký výběr jídel,animační tým velice ochotný,milý a zábavný,animační program vždy velice bohatý!hotel doporučujeme❤️❤️❤️❤️❤️❤️❤️

Kur Nik5/5 · 2026-09

Navštívili jsme hotel 04/26 . Hotel s nejvetsim aquaparkem , k moři musíte shuttle busem. Jezdil dostatečně často a vlezli jsme se všichni . Moře v tu dobu bylo jeste trochu studené , takže nam to dojíždění nevadilo. Většinu týdne jsme strávili na hotelu . Bazény uz byly vytápěné asi jen 3 . Bylo to ledové . I ty vytápěné nic moc . Atrakcí hodně , ale krátce spuštěné . Jidlo - nejim nikdy v Egyptě maso . Jinak bych hodnotila - dostačující - průměr jako kdekoliv jinde . Vyhlídli jsme si pár restaurací , s největším výběrem a ty jsme furt střídali dokola. Pekárna to přes den jistila , i během večeři , protože nikde v žádné restauraci neměli velký výběr sladkého a zákusku , maximálně na snídani byl nějaký výběr . Ale na Turecko , kde jsme byli jednou , to nemělo . Nadseni jsme byli z atrakci ( kolotoče ) a skate area . Taky VR zóna je super . Vse je zadarmo . Kdyby hotel byl přímo u moře , je to ráj na zemi pro lidi s dětmi . Takov disney land . Pokoje super , nove , pekne , i kdyz jSme meli zájezd přes cestovku a pokoje uplne obyčejné .

shahed aboukraza1/5 · 2026-08

I usually never write negative reviews, but this experience was so disappointing that I genuinely feel people need to know what they are paying for. This was, without a doubt, one of the worst hotel experiences I have ever had. The hotel may look nice in pictures, but the actual experience was completely different. The food quality was honestly unacceptable. The food was so poor that it gave both me and members of my family stomach aches. For an all-inclusive resort, the quality and hygiene of the food should be one of the biggest priorities, yet this was one of the worst parts of our stay. The dishes, cups, and utensils also did not appear to be properly washed. Seeing visibly dirty dishes and cups repeatedly made us extremely uncomfortable eating there. The hotel is severely overcrowded. There seems to be absolutely no effective limit on the number of guests they allow, which makes almost every facility frustrating to use. There are queues everywhere: at the buffet, different food stations, the waterpark, the swimming pools, and basically any activity you want to enjoy. You spend a huge portion of your vacation simply standing in lines instead of actually enjoying yourself. The pools were also far from clean. We noticed insects and general dirt in the water, which is particularly concerning at a resort where people are paying specifically to enjoy the pools and water facilities. The waterpark was another disappointment. Some of the donuts/inner tubes provided for the slides were ripped or damaged, yet they were still being used. Basic maintenance and safety should not be something guests have to worry about at a resort. The nighttime activities and games were also poorly maintained, with some areas being sandy and dirty. Overall, there was a recurring feeling that cleanliness and maintenance were simply not being taken seriously enough. Another major issue was the service culture surrounding tips. It felt as though you only received decent treatment if you were constantly giving large tips. Without tipping, you could find yourself waiting for an extremely long time or receiving noticeably worse service. Even more concerning, there was a feeling that certain rules could simply be bypassed if you were willing to pay enough money. That creates a very unfair environment where guests are essentially encouraged to pay extra just to receive normal service or access. I also experienced behavior that I found discriminatory and racist, which made the experience even more uncomfortable and disappointing. No guest should feel that they are being treated differently because of who they are or where they come from. The only genuinely positive thing I can say is that the rooms were spacious and comfortable. Unfortunately, a nice room cannot compensate for poor food, questionable hygiene, overcrowding, poor maintenance, and disappointing service. An all-inclusive vacation should mean that you can relax, eat comfortably, enjoy the facilities, and actually feel like a guest. Instead, we spent our time dealing with queues, cleanliness issues, poor food, and inconsistent treatment. For the price, this resort is simply not worth it. There are far better options where you can actually enjoy your vacation instead of constantly waiting, paying extra, or worrying about hygiene. If you’re looking for a beach vacation, I would strongly recommend looking at resorts in Antalya, Turkey instead. There are many excellent resorts there with much better food, service, cleanliness, and overall organization. I genuinely regret spending our vacation here and would not return.