Waldorf Astoria Panama

Christopher Russell1/5 · 2026-07

What a disgrace to the idea of a five star hotel. The rooms in the hallways have old disgusting carpet. I found hair, dust, and food debris all over the hallways and in the room. There was a leak in my room. Everything smelled like mold and mildew even the gym by the pool area there’s no way you can work out in there. It’s completely filled with mold and mildew. This is a two star hotel at best.

yelani Rodriguez1/5 · 2026-06

Horrible experiencia, estuve el fin de semana en un evento y la encargada nos trató horrible, fue grosera con varias personas por el simple hecho que él lo y estaba lleno, incluso tengo pruebas y sentí que nos acosaba en algún momento porque no se nos iba de encima y nos hizo pasar un momento muy incómodo y de mal gusto esa noche. Recomiendo checar la atención al cliente.

Calvin Payne5/5 · 2026-07

Our stay at the Waldorf Astoria Panama was absolutely exceptional from beginning to end. The hotel is beautiful, elegant, and perfectly located, with luxurious rooms, outstanding amenities, and a welcoming atmosphere that made our family feel right at home. What truly made our experience unforgettable was the incredible hospitality from William. He went above and beyond to ensure our family was well taken care of. William was especially wonderful with our kids—always friendly, patient, and engaging, making them feel just as valued as the adults. His warm personality, attentive service, and genuine kindness turned every meal into a memorable experience. Thank you to the entire team at the Waldorf Astoria Panama for an amazing stay, and a special thank you to William for making our family vacation even more special. We can't wait to return and highly recommend this hotel to anyone visiting Panama City!

Mo1/5 · 2026-07

Worst Waldorf Astoria I’ve stayed at as an Amex member, in terms of service and attention to detail. Room service was subpar (forgot sauces and everything was cold/dry), Wifi was bad in my room (weak signal and they were making “updates” during the day instead of at night), and they offered me “boxed breakfast” at check-in since I had to leave early in morning for airport (of course, they forgot when I checked out - I wasn’t surprised at this point). I usually don’t like writing bad reviews, but I regret staying here as an Amex member (even though it’s pretty cheap for Waldorf) and would’ve rather stayed at a 3-star hotel that has their act together.

iHeartBBQ4/5 · 2026-05

Solid choice in the financial district of Panama. Safe, clean, and staff were super friendly. The rooms are a bit dated compared to other Waldorf astorias globally, but still luxurious nonetheless and comfortable (just not quite at the level of ones we have been to in Los Angeles and Las Vegas). Recommend eating out as the hotel food is good but the surrounding options are great!

Yolanda W.5/5 · 2026-04

My stay at the Waldorf Astoria Panama was a masterclass in refined luxury and impeccable hospitality. From arrival to departure, every detail was curated with precision, offering a seamless blend of sophistication, comfort, and world-class service. The ambiance is effortlessly elegant, the accommodations are both spacious and beautifully appointed, and the overall experience reflects the true essence of the Waldorf Astoria standard—elevated, polished, and unforgettable. Each morning began with a standout dining experience at Matiz Restaurant, where service rose to an exceptional level. I would be remiss not to personally recognize Ms. Dailan Morales, whose presence transformed breakfast into a daily highlight. Her grace, attentiveness, and genuine warmth created an atmosphere that felt both luxurious and personal. It is rare to encounter service that leaves such a lasting impression—she is, without question, a shining example of excellence. The Waldorf Astoria Panama delivers not only on luxury, but on experience—one that lingers long after checkout. I look forward to returning.