NH Collection Brussels Grand Sablon

Saosan Karam1/5 · 2026-06

I stayed at this hotel during my visit to Brussels and unfortunately had a very disappointing experience. 1. The walls are extremely thin. You can hear everything from neighboring rooms, people talking, doors closing, and even footsteps in the hallway, making it very difficult to rest. 2. The room had insects, including a spider, mosquitoes, and flying bugs. I reported this issue and asked for the room to be treated, but nothing was done. 3. The cleanliness was below expectations. The bed sheets did not appear clean. 4. The worst part was the breakfast buffet. There was a very unpleasant smell coming from the plates and glasses, as if they had not been properly washed. On my first morning, I could barely eat because of the smell and never returned for breakfast again. 5. The attitude of some staff members was also disappointing. Whenever we asked for assistance, the answer was often “no” without even checking if a solution was available. The only positive thing about this hotel is its location, which is very convenient and close to the city center. However, based on my experience, I would not recommend this hotel and would not stay here again.

Salim Djendi5/5 · 2026-06

J’ai eu le plaisir de séjourner à l’NH Collection Brussels Grand Sablon et cette expérience a été tout simplement exceptionnelle. L’hôtel se distingue par son emplacement idéal, son élégance, son confort remarquable et la qualité irréprochable de ses services. Les chambres sont spacieuses, impeccablement entretenues et parfaitement équipées. Le personnel est d’une grande gentillesse, toujours disponible, professionnel et attentif aux moindres besoins des clients. Le petit-déjeuner est varié et délicieux, offrant des produits de grande qualité. Chaque détail contribue à créer une atmosphère chaleureuse et raffinée. Je recommande cet hôtel sans la moindre hésitation à toute personne souhaitant profiter d’un séjour mémorable à Bruxelles.

Лариса5/5 · 2026-05

We had a wonderful stay at the NH Collection Brussels Grand Sablon. The location is perfect for exploring the city, and choosing the junior suite was absolutely the right decision. The room was spacious, beautifully equipped, very comfortable, and spotless. The view from the window really nice. The staff were warm, attentive, and genuinely helpful throughout our stay. A hotel that truly makes you feel welcome.

Janice Vaudry5/5 · 2026-05

After a night's flight, early check-in was very welcomed. The room was perfect for our needs and centrally located. There was much to see within a short walking distance and the train station was about 10 mins walk away. Would definitely recommend.

World Traveller5/5 · 2026-02

Pleasant surprise in a charming historic building. The layout with narrow, winding corridors clearly reflects the age of the property, but once you are in the room it feels modern and thoughtfully designed. I especially appreciated the clean look without any carpet and the fact that the windows can actually be opened, which is great if you like fresh air instead of only air‑conditioning. Overall, the room felt comfortable, quiet and well maintained, with a nice balance between classic building and contemporary interior. Breakfast was a real highlight: a generous buffet with several gluten‑free options, lots of pastries, plenty of different juices, as well as a wide choice of cold cuts, cheeses, pâtés and many small bites. It felt more like an upscale brunch than just a standard hotel breakfast, and everything was well presented and regularly refilled. Service at breakfast was friendly and efficient, even when the restaurant was busy. The big downside is the gym. It is extremely small and cramped, with very limited free weights and hardly any open floor space. For a proper workout with strength training or HIIT, it is almost unusable; you are basically limited to a few machines and body‑weight exercises if no one else is there. If a good fitness area is important to you, this could be a serious drawback. Location is very convenient: the hotel is in a pleasant area on/near Grand Sablon with cafés and chocolate shops around, and it is about a 10‑minute walk from Brussels Central Station, which makes it easy to arrive by train and get around the city on foot.”

Fero MZ4/5 · 2026-09

The staff pleased us the most, cheerful, helpful and welcoming. Especially the Spanish employee Ana (from the breakfast/kitchen team) truly deserves a huge compliment; she made the breakfast experience complete. Every day she greeted us super warmly and had nice conversations with us and others. Excellent service whenever you needed something. On top of that, she seemed to be the hardest-working employee. The breakfast was one of the best I have ever had in a hotel. We stayed 7 nights, Unfortunately the breakfast was the same all the 7 mornings. It would be amazing if they would change or roulate options. The hygiene in the room disappointed us. There was a very unpleasant smell in the hotel room coming from the bathroom, which we had to stay in for 7 nights. The room was often not cleaned properly (except 1 lady on day 4 and 5), and there were several cobwebs in the room. The floors did not look nice due to scratches and aging. The 25 m² premium room felt extremely cramped! Also the TV in the room seemed not to be a smart-TV, so for example no Netflix or YouTube to play movies, music videos etc.