Canary Golden (ex. Canary Nungwi)

Kirk Ngaotheppitak2/5 · 2026-03

Check in was horrible. I paid for this hotel well over 5 months ago, only to have to wait in the lobby for 2 hours in order to get my room. After 22+ hours of flights and travel to get there, you just want to be able to check in the hotel and rest/unwind/recuperate from travel. The reception manager is no good, just leaves guests “hanging out” without any updates. Seems to be problems on Golden Canary’s end as there were several other guests waiting around to get their rooms as well with similar issues. Just to be clear, the front reception staff such as Sity were kind, understanding, and accommodating, and it is purely the reception manager (Mr Mohammed, I think was his name), that should learn a thing or two about guest service and accommodating.

liu1/5 · 2026-03

我必须给这个酒店非常低的评价，如果有0分的话，我不介意他是0分， 首先是来这里的路上环境，周边的路还没有硬化，全都是水和泥巴， 第二，晚上9点回来 别的房间有水，我的房间没有水，反应之后说马上可以修理好，等一个半小时之后依旧没人来，再次到前台反映，非常不耐烦，认为我打扰到他了，我的问题是在他之前的人接手的，他只是值班人员，不应该负责这个事情，再三要求下，把水龙头滤网拆掉重新安装了，只有热水，没有冷水，超过60度的水让我先用着，要到第二天再维修，或者可以先不用水。本来开开心心的旅程被搞的一团糟 再次，续租价格和预定价格差一倍，预定的是30刀，再他们这续住就变成了55刀，

Martin1/5 · 2026-07

General Manager completely incompetent!Take care when booking via bedsonline, they put pressure on me to pay twice, although I showed them confirmation of payment! (I think it is a problem of hotels bank company) Excuse came too late at check out! Always control, when you have already paid, take care about it!! Other stuff friendly exept the general Manager (he was NOT a local sansibarian guy).

Sylvia N3/5 · 2026-07

Not sure if its their habit or hotels.com, I booked and paid for 3 nights(money was deducted from my bank) and when i got to the hotel, i was told by their receptionist that i couldn't be checked in because they didn't receive my payment. All means to get my money back failed...i was robbed and it was such an inconvenience. Be careful when checking into these kind of hotels, i think they rebranded...has different names Not happy

Francesca Bollardi5/5 · 2026-06

Esperienza parzialmente positiva , il servizio non è stato impeccabile in quanto pur avendo pagato per la mezza pensione il servizio è stato fornito per i primi giorni dando la possibilità di scegliere dal menu’ mentre gli ultimi giorni ci hanno fornito un servizio al buffet che risultava molto ripetitivo e nonostante la nostra richiesta di poter scegliere il pasto dal menu alla carta ci è stata negata la possibilità e ci è stato proposto uno sconto del 10% se avessimo deciso di pagare i piatti del menu ordinando ciò che più ci piaceva… pur avendo già pagato la mezza pensione per tutto il soggiorno. Non siamo soddisfatti del servizio per questo motivo. La posizione dell’hotel è buona , vicina alla spiaggia raggiungibile a piedi in pochi minuti, tuttavia le strade limitrofe all’ hotel non sono asfaltate.

Jaroslav Janák5/5 · 2024-08

vse SUPER novy hotel uzavreny areal bazen pink ponk kulecnik fotbalek fitko cistota mily personal