Joali Maldives

Marya5/5 · 2025-10

Какое счастье провести отпуск в этом невероятном месте! Мы седьмой раз на Мальдивах, но этот отель впечатлил так, как будто в первый раз. Остров невероятно красивый, зеленый и ухоженный. За каждым листиком, травинкой и песчинкой внимательно следят и лелеют. Жили мы в семейной вилле. Она просто шикарная. Стильная, современная, роскошная (тихая роскошь). Уютный двор и приличная прилегающая территория. Океан невероятно прекрасный! Особенно возле Мура бара, пляж самый красивый и мягкий песочек. Очень вкусная кухня в каждом из 5-ти ресторанов! Особенно нам полюбился Японский. Завтраки очень богатые. Рестораны работают по системе аля-карт, но пару раз в неделю бывает буфет (рекомендую посетить, чего там только нет). Детский клуб очень крутой! Точнее все активности. Дети сами готовили коктейли за баром, пиццу в ресторане, рисовали на кокосах, искали сокровища, запускали змеев, смотрели кино под звездным небом. Все ребята чудесные, которые работают с детьми! И самое основное достоинство этого острова - люди. Все до единого кто работает в отеле - невероятно чуткие, добрые, внимательные и заботливые люди! Перед отъездом домой мне хотелось обнять каждого! Мы много путешествуем, но такое у меня впервые! Спасибо всем и каждому, что сделали наше пребывание на острове таким прекрасным и счастливым! Обязательно вернемся вновь!

Jay Mody5/5 · 2025-09

A Dream Unfolded: My Unforgettable Stay at JOALI Maldives From the moment we landed in the Maldives, the JOALI experience began. Stepping off the plane, we were greeted not with the typical chaos of an international airport, but with a serene and personalized welcome that immediately set the tone for our trip. The service, right from that very first moment of arrival, was impeccable. It wasn’t a standard transfer; it was a seamless transition from the bustling world into a private sanctuary. The journey to the resort was an adventure in itself. Upon arrival, we were welcomed by the heart and soul of JOALI—the staff. They didn't just provide a service; they extended a genuine, heartfelt warmth that made us feel like a part of their family. Their friendly and attentive nature was truly extraordinary, a testament to the fact that even the General Manager looks into the smallest details to ensure every guest feels special. Our butlers, known as " Jaadugar" which means "Magician," truly lived up to their name, anticipating our every need and making every request seem effortless. Our two children, in particular, had the time of their lives. The staff went above and beyond to make them feel special and entertained, creating memories that will last a lifetime. This wasn't just a holiday for them; it was an incredible, joyful experience tailored just for them. The culinary journey at JOALI was nothing short of a revelation. While the Chinese-themed buffet was a delightful and diverse experience, a particular highlight was the Japanese restaurant, SAOKE. Without exaggeration, this was the single best Japanese dining experience I have ever had. The flavors, the presentation, and the serene over-water setting combined to create a meal that transcended simple food and became a work of art. Every dish was a testament to meticulous preparation and a deep understanding of Japanese cuisine. Ultimately, JOALI is not just a hotel. It is a private, immersive experience designed to delight every sense. Every detail, from the stunning overwater villas to the lush, vibrant natural surroundings, felt meticulously crafted to create a sense of personal escape. It was a space where we could truly unwind, reconnect with each other, and simply exist in the moment. To call it a holiday would be a disservice. It was more than a vacation; it was a dream. The perfection of the service, the unparalleled food, the feeling of being part of a family, and the creation of magical moments for our children made this a trip we will cherish forever. JOALI is a place that doesn't just meet expectations—it completely redefines them. The only small blemish on an otherwise perfect experience was the seaplane lounge. With a five-hour wait for our flight, we found ourselves wishing for a few more amenities. The lack of meal options was a minor inconvenience, a solitary practical note in a symphony of luxury, but it was easily forgotten.

Ismail Faseeh5/5 · 2026-07

JOALI Maldives is an absolute paradise, defined by flawless service and an incredibly vibrant, positive energy. General Manager Shifaz was always available and personally ensured everything went smoothly, making it clear that the resort's wonderful culture starts right from the top. Every touchpoint was spectacular. The arrival experience was flawlessly managed by Airport Manager Sepy, with a special mention to Nau for the warm hospitality at the JOALI airport lounge. On the island, our Jadugar, Asim, looked after us perfectly. The culinary journey is world-class; the Japanese restaurant is a masterpiece... their cod actually beats what I've had at famous restaurants around the world! Alito is doing an incredible job leading the F&B team to unmatched standards. We loved the excellent Kids Club, and our son Taiy had an amazing time (the team even came to find him with a gift before our departure to say a personal goodbye!). The spa treatment was phenomenal, complete with a fantastic sauna, steam room, and a beautiful post-treatment relaxation area on the deck. Don't miss the Ceramic Studio either.... the team there is incredibly helpful, skilled, and service-oriented. If you want luxury with genuine heart, passion, and next-level leadership, this is it. Highly recommended!

Sarpentum1/5 · 2026-04

The main issue with this hotel is that the staff simply do not hear the guest — in any form. On my first day, I ordered food and very clearly requested that no oil be used in any dish. Despite repeating this multiple times, the kitchen kept sending food with oil — in the fish, in the vegetables, and at one point even butter was added. Each dish had to be redone several times. What made the situation even more concerning was that one of the waiters chose to argue with me, insisting that there was no oil in the dish and that I was mistaken. As a guest, I do not expect to debate such basic matters. I should not have to spend my time proving whether oil was used in my food. This went on for nearly an hour. At the same time, staff were continuously asking me how the food was, which only added to the frustration. I explained the issue to my butler and emphasized very clearly that I did not want this to turn into an endless discussion. The request was simple: please ensure that my meals are prepared strictly without oil or any added fat. The following day, I FELT UNWELL due to the food and had to stay in bed. The day after, instead of simply correcting the issue, both staff and the chef approached me again to discuss the incident. I made it very clear that I was not interested in revisiting this situation. I do not consider it a good use of my time to repeatedly discuss a basic request that should have been handled correctly from the beginning. On April 13, I came for lunch and once again gave clear instructions. This time, the food itself was prepared correctly. However, the staff still failed to respect my boundaries. I explicitly asked MANY TIMES not to be disturbed, as I needed to focus and spend time alone. Despite this, staff kept approaching the table every couple of minutes — rearranging items, moving glasses, clearing things unnecessarily. I repeatedly asked them, including a Russian-speaking staff member, to leave me alone and not interrupt. This request was ignored. I would like to add to my previous review. Unfortunately, there has not been a single interaction with the hotel team that was handled correctly from start to finish — every communication involves confusion, mistakes, or mismanagement. The villa itself has visibly damaged glass that appears permanently stained and cannot be properly cleaned, which is unacceptable at this level. There are also no clear warnings or guidance regarding swimming conditions near the villa. Yesterday, I was in serious danger of drowning right in front of the property. My daughter contacted the butler, and neighboring guests also called to report the situation. The initial response was a staff member arriving by bicycle, casually asking what had happened. Only later did a motorboat team arrive. Following this, the butler came and simply asked whether a doctor was needed — with no apology, no concern, and no sense of responsibility. The lack of care in a potentially life-threatening situation is deeply concerning. Additionally, basic standards of communication are lacking. The butler repeatedly writes my name without proper capitalization. While this may seem minor, at this level of pricing and positioning, such carelessness reflects a broader lack of professionalism. Dining is another ongoing issue. Each lunch here costs in the range of $500, yet the experience is consistently frustrating. Orders are mixed up, details are overlooked, and the overall process feels unnecessarily difficult and poorly managed. Despite clearly stating that I do not wish to spend time discussing or justifying mistakes (such as over-salted or incorrectly prepared dishes), staff continue to engage in lengthy explanations instead of simply correcting the issue. This disregard for a guest’s time is inappropriate. Overall, I find this hotel to be extremely expensive while delivering a level of service that is far below expectations. The staff appear untrained, disorganized, and lacking the professionalism required for this category of property.

Jessamine Yang5/5 · 2025-06

A heartfelt thank you to the incredible JOALI management team and our amazing butler Nouhaila! From the moment we arrived, we were welcomed with such warmth and care — not just as guests, but as friends. The attention to detail, the thoughtfulness, and the genuine hospitality from the entire team made our stay truly unforgettable. A very special thank you to our butler, Nouhaila, who took such wonderful care of us throughout the trip. Nothing was ever too much trouble — every little request was handled with patience, kindness, and a smile. You made our stay extra special! We truly felt spoiled (in the best way!), and we’re so grateful for everything. Looking forward to coming back to JOALI soon 💛 With love and gratitude, Jessamine Yang Eric Ping Faye Fay Rebecca

Julia4/5 · 2026-06

Прекрасный отель! Все рестораны были вкусные, особенно понравился японский, лучший лобстер на гриле. Сам отель с турецким вкусом, на завтраке большой выбор блюд из любой кухни. Очень внимательный персонал который запоминает абсолютно все что ты любишь. Наверное из всего очень удивила цена трансфера, было указано что это shared seaplane и в оба конца заплатить 2800$ за 2 человека было абсолютно нелогично. Полет 45 мин и по дороге с остановкой на другом острове. Эконом класс Emirates стоит намного меньше с большим комфортом. Также в ванной комнате абсолютно нет privacy, от слова совсем. Дверей нет и для кого это важно то стоит выбирать виллу с 2 спальнями