Hard Rock Hotel Bali

Emily Faulkner5/5 · 2026-07

We absolutely LOVED our stay at the Hard Rock Hotel Bali. From the moment we arrived every staff member made us feel so welcome. The team helping with our luggage were always so friendly, and the ladies at reception were incredibly helpful and got us into our room as quickly as they could after a long flight with three tired kids. We stayed in the interconnecting family rooms and for a family of five, I actually preferred them over the loft rooms which we also stayed in for some of our trip. We found we had much more space and the layout worked really well for us. Breakfast was fantastic every morning with so much variety, and everything was fresh. The location couldn’t have been better either. We were right near Kuta Beach and could easily walk to cafes, restaurants and shops. We also had dinner at the Hard Rock Cafe and Jamie Oliver Kitchen and both were great. One of our favourite days of the whole trip was hiring a cabana by the pool. The pool area is incredible, the cocktails were delicious and there were always games and activities to keep the kids entertained. The vibe around the resort was so much fun. We honestly couldn’t fault our stay. Every staff member we came across was friendly, cheerful and genuinely seemed to care that we were having a great holiday. We’d happily stay here again and wouldn’t hesitate to recommend it to other families.

Luke Griffiths4/5 · 2026-08

If you’re looking for a resort experience in Kuta, this is definitely the place if you have children. We don’t have children… so we actually didn’t spend a lot of time in the resort… so it definitely wouldn’t be my choice for couples or adult groups without children. Don’t be expecting luxury rooms for the price, as it is definitely the amenities of the resort that you are paying for. - Large pool and activities for children. The pool area is very busy and full all day. - Daily concerts til midnight in the main bar - Lots of food and drink options (at extra cost) The staff are absolutely wonderful. Very friendly, accommodating and attentive. Rooms were clean, but had the dank smell. It’s not unbearable though. Very comfortable beds and good room service options too. If you have kids and want to soak up the amenities of the large resort… this place is for you. If you don’t have children… I would look for another place as this is definitely aimed towards families.

Katie Young5/5 · 2026-08

We recently stayed at Hard Rock Bali and had the most amazing family holiday. From the moment we arrived until the day we left, the service was outstanding and the atmosphere was incredible. There was always something for the whole family to enjoy. A very special thank you to Fajor, who cleaned our room every day. He truly went above and beyond to make our stay unforgettable. His attention to detail was exceptional, and every day he created a different towel animal for our children. Watching their excitement each time we returned to our room was so special, and it quickly became one of the highlights of our holiday. Our room was always spotless, and Fajor’s kindness, creativity and genuine care made us feel so welcome. It’s the little personal touches like these that make a holiday truly memorable, and our children are still talking about the amazing towel creations. Thank you, Fajor, for making our stay so special. Your hard work and thoughtfulness did not go unnoticed, and we will always remember the wonderful memories you helped create. We can’t wait to return to Hard Rock Bali!

Kahla Loader5/5 · 2026-07

We just returned from spending 7 days here - we absolutely loved our time at this resort. The staff were incredible/ the kids absolutely loved spending time at the pools every day - plenty of activities to keep them occupied. The only issue we had and I’m not 100% sure if the hard rock bar/ club is affiliated with the hotel but we had a few drinks one night and when it was time to pay the bill, we noticed they had charged us double, adding additional drinks we hadn’t purchased. Our friends also had the same issue a couple of nights after we went. The drinks were removed from the bill after we said something but they tried to charge us a few extra hundred dollars more.

AW Wee4/5 · 2026-06

We stayed in a Deluxe Two Queens room for 4 nights under the Unity - Toast and Jam - Culinary Package. Honestly, the room, bathroom, and breakfast restaurant felt pretty average—definitely not what you would expect from a 5-star hotel. Plus, requesting housekeeping and room amenities through the app gave off a bit of a budget-airline vibe. BUT, the staff were absolutely incredible! They were so friendly and helpful, doing their absolute best to accommodate my requests. They managed to get us a room with a bathtub and even prepared lunch boxes outside of regular lunch hours on our check-out day. I truly appreciate their effort, and I'm only sorry I didn't catch their names! They even emailed me after we checked out about an item we left behind. The package was also great value for money since we received 3x IDR 300K cash vouchers to spend at the hotel's restaurants and bars. The highlight was definitely the surprise baby sea turtle release on the morning of June 4th! Thank you so much for arranging that. I also loved the live band and dancing at Center Stage on June 5th, while the PS4 and video games at the Teen Club were a massive hit with the kids.

Amanda Frost5/5 · 2026-06

Our 2nd stay at Hard Rock. We love this place. Situated up a driveway that looks over the road to Kuta Beach... beautiful breezes even on the hottest days. The rooms immaculate, clean, comfy beds... house keeping everyday with new sheets, towels, drinking water - very accommodating staff. Buffet brekky great variety. Paying for a poolside cabana for a few days of your stay is well worth it - they are huge, comfortable & have phones in them for ordering food/drinks. The pools are very clean & well maintained - we saw staff physically in the water clearing out or checking for rubbish (eg kids bandaid) & we regularly saw staff testing the pool water. Big shout out to lifeguard 'Agus' who my sister helped save a Mum, toddler & baby who wandered out too far in the deep end and needed rescuing. Plenty of water activities for kids - slides, wate park for younger kids, basketball hoops, organised activities such as tug of war or polo... large water ball at an extra cost (reasonable) & the kids loved the underwater scooters, although this activity was very expensive (approx 25-40 dollars for 30mins depending on age group of scooter hired). Cute squirrels running along balconies or racing up trees. Walk down the driveway to the main street & lots of beach front restaurants to choose from in both directions. Plus massage places, shops & markets. Hard Rock Cafe which is next to the resort is great - meals served fast & top quality. Bit more expensive than other restaurants but still a lot cheaper than meals out in Australia. Thank you Hard Rock for another family holiday for our memories