Outrigger Maurtius Beach Resort

Ali Bartos3/5 · 2023-08

Tento hotel byl velké zklamání. Pro srovnání - v roce 2021 jsem byla v RIU LE MORNE a kdyby neprocházel rekonstrukcí, byla by to asi moje volba. Po příjezdu na Outrigger nás čekal pobyt v místě nazvaném AMETYST. Velmi škaredé a nebezpečné místo. První dojem dělá hodně a toto byl děs. Hotelové pokoje jsou sice velké, prostorné, ale nejlepší časy už mají za sebou, tak trochu RETRO, rez, rozklížené skříňky, až nebezpečné zásuvky a el. ovladače. Velká vana byla velké + Obsluhu bych čekala lepší na 5* hotel. V restauraci to vypadalo jako výukové pracoviště učňů, nikdo neví, co má dělat. Skleničky, hrnečky i po umytí zbytky rtěnky. Na "čistých" talířích a příborech zbytky jídla. Prostě eklhaft. Ani 3* hotel by si toto neměl dovolit. Výjimka potvrzující pravidlo je restaurace Plantation Club, ten je prvotřídní, jediný splnil naše očekávání. A obsluha v tomto Clubu byla perfektní. Poloha byla také velkým zklamáním, příkrý sestup od pokoje k pláži, hodně kamenů. Manžel se hned v prvních dnech zranil. Ošetření nedostatečné (z pohledu zdravotníka). Pokud si chcete užít zaslouženou dovolenou, tak tento hotel NEDOPORUČUJI. Alena Bartošová pobyt listopad-prosinec 2022

Gautier Mika5/5 · 2026-06

We had our staff party there and it was absolutely amazing! We enjoyed every moment and were impressed by the wide variety of delicious food and drinks. A huge thank you to Jenita and the Trio Animation Team (one girl and two boys). They were incredibly energetic, friendly, and made sure everyone danced, laughed, and had fun. They put so much effort into entertaining us, and it truly made our day extra special. We had a fantastic time and created beautiful memories. Thank you all for this unforgettable experience! ❤️🎉✨

Bhushan Damree4/5 · 2026-04

This would have would have been a five star rating but as you can see I've given only 4 stars, here is why. I have booked this hotel for a night stay to celebrate my wife's birthday. We were allowed in at 1400 hours on the check in day but we arrived there at 15 00. Welcome drinks and explanation were great and we went to our room. The room was a club beachfront on the first floor and the view was amazing. The guests taking suites or 'club' rooms have reserved access to the Restaurant/Private Space called Club V47 Restaurant. We have received a great tea time snacks and pastries enjoyed with cocktails and mocktails which were nice, served by Damini a nice host. We had dinner in the Mercado Restaurant as we haven't booked V47 Restaurant prior the stay but the buffet of Mercado was excellent and the waiter Dileep was a great host and a very attentive guy. The breakfast was reserved in V47 Restaurant and this was an amazing experience. We were attended by Dilson a very attentive host. The only thing that was unfortunate was the small girl with blue or grey eyes who works in Bar Bleu refusing us one slushie because it was already checkout time. We were on 'All Inclusive' Plan and all this time we haven't gone to take not even 1 single drink at the main Bar Bleu and being refused for ONE slushie which is not even an Alcoholic drink was TERRIBLE! I request the administration please look forward to this small girl working in Bar Blue. This really affected my experience with Outrigger Mauritius.

Viji Dooboree4/5 · 2026-08

We recently completed a 3-night stay and had a wonderful experience for the most part. The overall service throughout our stay was a true 10/10, largely due to the fantastic staff who went above and beyond, as well as the hotel's amazing views. Upon arriving, Mr. Nitish was exceptionally attentive, taking the time to explain everything clearly and ensuring we were well looked after from the start. We also received outstanding service from Mr. Kavi at the Mercado restaurant, who was such a genuine person. Later, we had the opportunity to dine at the Edgewater restaurant, where every worker was equally incredible, always ready to serve, listen, and attend to our needs. The ambience was fantastic too, especially on our first night, which was superb and full of music and dance, while the remaining two nights offered a lovely, peaceful, and chill atmosphere. The housekeeping team generally did an amazing job keeping our room tidy throughout our stay, especially when we first arrived and over the first two nights. However, on our final night, the service fell a bit short. The room was not left entirely clean. In particular, the bathroom and toilet floors had small traces of dirt that seemed to have been swept along while mopping rather than properly cleaned up. Unfortunately, our stay ended on a disappointing note during check-out. We had checked in at 15:00 on our first day, and on our last day, our room check-out was at 12:00 while our actual hotel departure was set for 15:00. When we went to the restaurant, we were informed that food and drinks now carried an additional cost, despite us having booked an All-Inclusive package. We have stayed at many all-inclusive hotels before, and this was the very first time we experienced a property where meals were no longer included after room check-out. Rather than paying extra, we chose to leave early and find somewhere else to eat. While the staff and service were flawless and deserve full praise, this unexpected policy at the very last minute ruined what was otherwise a perfect stay. I would still recommend this hotel for its wonderful hospitality and stunning atmosphere, but future guests on all-inclusive plans should be mindful of the strict meal cutoff on their departure day.

Shafdaar Mowhabuth1/5 · 2026-08

Aweful experience at outrigger. 1) Mercado restaurant Mr Renga is very rude. When we arrived we went for tea time, which ends at 16.30. We already finished but we were still having a chat, the person mentioned above came at 16.29 and unpolitely told us 'you need to go outside now we have to prepare for dinner'. The next day for lunch, they had an area for lunch reserved for some guests. They put 3 chairs to block the area. One of us did not notice and went through, and a woman kindly said that the area is reserved and we said no prob we didnt realise because the indian food corner was open for everyone the night before. But Mr Renga came and told one of us 'can't you see this is blocked with chairs?'. Very unpolite and rude. Staff do not clean up the table after you finish eating. I am attaching a picture of how cuttlery was put on a table we requested. 2) Reception service I went to the sports center and there was no one there. I called reception service and they told me that the person went for beach volley session and is not available. I asked if anyone else is there to help me but they unpolitely said ' no we cannot do anything for you right now'. I paid for the service and was clearly declined. What kind of hospitality is this? The next day i had a guest coming over for a birthday lunch. But hotel declined and imposed a day package for the additional person, which i agreed to. The person came the next day and was left unattended for more than 30mins although she already did all formalities. Duty manager Jarvin was decent enough when we complained and he compensated the day package. Room furniture is old and needs replacing. Overall food is average, only breakfast buffet is decent. Got good reviews about the hotel but was disappointed with the service.

Dora Kp3/5 · 2026-07

Beautiful beachfront location and a warm welcome from the reception team. Unfortunately, the overall experience was disappointing. The food was average for a five-star hotel, and the F&B service lacked attention to detail—a room service tray was left outside a guest room for the entire weekend, attracting mosquitoes. The decorative pools also had unpleasant-smelling water. The hotel has great potential but would benefit from a thorough clean-up, better housekeeping, and renovation.