Couples Negril

Lorraine5/5 · 2026-03

As a travel agent who has traveled all over the world and stayed in some of the very best hotels, I can honestly say this is the best hotel I have ever experienced. From the moment we arrived in Jamaica, everything has been absolutely exceptional. The staff are truly outstanding — warm, welcoming, and they simply cannot do enough for you. The level of service is beyond anything I’ve experienced, and that’s saying something given how many luxury properties I’ve visited over the years. The food is incredible, with so much choice and consistently high quality at every meal. The premium all-inclusive offering really sets this hotel apart — it includes so many thoughtful extras that make the whole experience feel elevated and genuinely one of a kind. Our room is spotless, beautifully maintained, and housekeeping are absolutely brilliant. Every detail is taken care of. I genuinely cannot fault this hotel in any way. It has exceeded every expectation and set a new benchmark for me. I will be recommending it to all of my clients without hesitation — a truly unforgettable stay.

Justin E5/5 · 2026-05

This is the best resort my wife and I have been to. Just returned from our second vacation there, and it was absolutely flawless as we expected. We love this place. We love the people. We LOVE Jamaica. Can’t wait to go back. The sunset cruise is an absolute must. (Included). Make sure to drink the punch 😉 The snorkelling is amazing (twice a day, included). The morning trip has calmer waters. Kayaks, water bikes etc are all included. The snorkelling guys are amazing. We go to Jamaica for the food. The food at this resort is top notch in our opinion. Breakfast the second time around was much better than our first visit. Huge improvement. Fresh patties at lunch were daily for me 🤤 jerk hotdogs, jerk chicken. Buffet, restaurants were great. We ate at the Asian fusion restaurant several times. The beach. Best beach we’ve been to. It’s waist deep, yet there’s all sorts of fish around you, as you float aimlessly on the awesome provided floating mat that comes with every chair on the resort. We saw a (huge) stingray minding his own business around us all, in shallow water. He’s a regular apparently. Couples is a great resort if you want a quiet and romantic getaway. It’s quiet, smaller, private, clean and safe. I’m sure we’ll be regulars.

Amanda Dunton5/5 · 2026-08

Best holiday ever. The staff were amazing but special shout out to Shamari, best aqua aerobics teacher in Jamaica. kiki, best barmaid ever, always happy and smiling michael, nicholas, elkie, shedaine, shanet, tennyson, delroy......you all made our holiday so special and at home. We'll be back. The beach was the best ever, the food amazing. Room service the best anywhere we've ever been and we can't fault anything. Love you Couples Negril xx

Grace Anna5/5 · 2026-05

We had a wonderful 3 nights at Couples Negril. While I agree with some of the recent reviews that it maybe doesn’t feel like a 5 star resort, the room was spacious and clean (and I’m picky!), the food was fresh and good (I’m gluten free and was thrilled by how many options I had), the staff was amazing (especially the dining staff), and the beach was out of this world. The veggie bar had fresh coconuts and delicious fruit too! It’s not a huge resort, but I think that’s part of its charm. It feels like a little community. I also appreciate that unlike other AI resorts I’ve been to, they don’t blast music or have crazy partying going on all day. It’s very benign in that sense and I appreciate the quiet and calm. We also loved the resort cats! We really loved our beach front room. We were literally steps away from the beach, which made trips to the beach so easy. And had a view of the beach which we really enjoyed in the morning and at sunset. The beach does get solicitors, but many of them are quite charming, including some great musicians who play live music and are so nice and funny! We’d happily come back, and look forward to hopefully visiting Couples other locations in Jamaica. We met so many guests here who have come back to Couples time and time again through the years, which says a lot! Don’t let any negative reviews scare you away. We have nothing but positive things to say, and again, I can be picky :). Thank you Couples for a lovely few days!

Ericia Maxfield4/5 · 2026-04

Overall, we loved our time at Couples Negril! It was our first time to Jamaica. The resort is beautiful and the beach and view was breathtaking. Very well kept, maybe too much in the swimming area as we hoped to see more aquatic life but we did see star fish and the daily stingrays would come through. We really enjoyed our basking on the beach and loved that they gave you a flag for drink service. The gentlemen handling beach service was fantastic (wish I remembered his name). Every employee was very happy, accommodating, friendly and gave Overall fantastic service. The piano bar bartender(again cant remember name!) Was amazing. The resort photographers were super personable and high energy. My husband has a cpap machine and wasnt able to bring distilled water but the staff found some for him and delivered it directly to our room, that is above and beyond service! We will definitely be back, thanks for a great first trip to Negril! I also need to remember to write names down as my memory is horrible when it comes to that! Pros- Staff and service Beach and views Meeting other wonderful couples Chill vibe Quiet and relaxing Cons- the hour and a half bus ride to resort from airport (not much they can do about that though) More flavor in the food (especially the Asian restaurant) Maybe a few more fun night time activities. We missed the fire show due to being tired traveling that day but made the bonfire the last night otherwise the other 3 nights it was only music.

Stagner Stagner3/5 · 2026-08

We had a very relaxing stay at Couples Negril, but overall we felt the resort was in need of some updating, overall and in the rooms. The resort and rooms are quite dated and could use fresh paint and updated décor. Our room had tiny ants all over the sink in the bathroom, was very dark even with all the lights on, and had no bathroom ventilation other than louver blinds. Unfortunately, we also encountered a huge cockroach on the sink. We did let staff know about the ants. Despite the resort being at low capacity, it took most of the day for our room to be cleaned. The dining options were also limited. Only two restaurants were open for dinner, one for breakfast, and two for lunch. Breakfast was the only buffet, and we found the food to be fairly mediocre overall. There also weren’t many options for snacks other than sit down meals. There were nachos and an ice cream machine, that is about it. With so few guests, there were plenty of open tables, but service could still be slow and we often waited to be seated. Entertainment was underwhelming at best. The steel drum band was definitely the highlight, but overall there wasn’t much in the way of entertainment. Every other night was an hour of a band or singing. They did offer other entertainment in the piano bar. On the positive side, the staff was friendly and helpful, and we really enjoyed how uncrowded the resort was. The beach and water were absolutely beautiful—clear, calm, and amazing for snorkeling. The catamaran trip was definitely worth doing! It was also easy to find a beach chair, and there were plenty of floats available. Overall, Couples Negril is very low-key, quiet, and relaxing. If your priority is spending your days enjoying a beautiful beach and you don’t need a lot of dining or entertainment options, this could be a great fit. For us, though, the dated rooms, limited dining, slow service, and lack of entertainment kept it from being a 4- or 5-star experience. We have traveled to many all-inclusive resorts over the years, so we have a pretty good idea of what we should be able to expect for our money. Unfortunately, Couples Negril was not the best value or investment for us, which is why we’re giving it 3 stars.