Hotel Palm Garden Beach Resort & Spa

Trish Humphries5/5 · 2026-08

Excellent trip. Resort was amazing and the staff were so friendly and helpful. It certainly made the trip even greater than we expected. Mr. VY was exceptional. Always there each morning to make sure we were happy with everything. Mr. Then and lifeguards were exceptional. The pool was hot but at the time we were at the resort the weather was very hot. Courtesy bus was a plus.

Julia Lauberbach5/5 · 2026-08

Eine wunderschöne, gepflegte Hotelanlage. Sehr aufmerksames, freundliches und zuvorkommendes Personal. Wir wohnten in einem Strandbungalow, dieses war sehr großzügig geschnitten und hatte eine herrliche Aussicht aufs Meer. Man fühlte sich schnell „zu Hause“ da die Angestellten einen schon am zweiten Tag mit Namen begrüßten und nach dem Wohlbefinden fragten. Herr Vy vom Hotel war immer sehr freundlich, hilfsbereit und zuvorkommend. Ebenfalls positiv ist der hoteleigene Shuttle Bus in die Altstadt Hoi An. Super Service 👍🏻 Dieses Hotel kann man absolut empfehlen!

Vy Mai5/5 · 2026-07

A truly unforgettable stay! From the moment we arrived at Palm Garden Beach Resort until the day we left, everything exceeded our expectations. The resort itself is beautiful, peaceful, and perfectly maintained, but what makes this place truly special is the people. Honestly, it is difficult to find a single thing to complain about. Every member of staff went far beyond providing good service – they made us feel genuinely welcome, cared for, and at home. Their warmth, kindness, and dedication created an atmosphere that made our holiday unforgettable. A special thank you to Anh Thi, also known as Mr. Thi or the “Coconut Man.” He is much more than an employee – he is an entertainer, a host, and a true ambassador for the resort. He has an incredible ability to make every guest feel seen and welcome, whether young or old. From activities at the hotel to adventures outside the resort, he always made sure everyone felt included, safe, and happy. We would also like to mention Hong, who provided some of the warmest and most genuine hospitality we have ever experienced. Her kindness, attention, and care made a lasting impression on us. And finally, a big thank you to the lifeguards. They consistently went above and beyond their responsibilities, always helping, organising, and looking after guests with a smile. Their friendliness and willingness to assist never went unnoticed. Palm Garden Beach Resort is not just a beautiful place to stay—it is a place filled with people who genuinely care about creating memorable experiences for their guests. We will leave with wonderful memories and hope to return someday. Highly recommended! ❤️

Malgorzata Pluta5/5 · 2026-07

Its a nice hotel, as a family of 4 we enjoyed it. Room was good size and clean. Breakfast is nice. We did activities like making a hat, swimming class. They have bikes available and tennis court. The only thing that could improve is a kids club which is focus mainly on smaller kids and our 2 boys 7 and 4 yrs didnt spend much time there.

UncleBee5/5 · 2026-03

The staff greeted us with warmth and made us feel like welcomed guests. The staff offered a nice snack and a lovely welcome drink and that puta great start to our stay. Our room was beautifully decorated, and offered a breathtaking view of the beach. The bed was incredibly comfortable, and we slept so soundly at night. We dined at the hotel restaurant and the breakfsst had great options, from pho, bun bo, fruits, pastries and many drinks. We ordered the coffee every day that we were there and the staff were so kind to all of us. The pool and spa facilities were lovely and we enjoyed the sauna every morning. Without a doubt, this is the finest hotel experience we've ever had, and we cannot wait to return. Thank you for VLX for having the event at this hotel and we hope to visit this hotel at the next event.

Hannah Allgaier3/5 · 2026-08

Schöne Anlage, aber für uns kein 5-Sterne-Niveau Wir waren sechs Nächte als Familie mit zwei Kindern (5 und 8 Jahre) im Palm Garden Hotel. Die Anlage selbst ist schön, besonders der Strandbereich ist wirklich außergewöhnlich und auch der Pool hat uns gut gefallen. Das Frühstücksbuffet war sehr gut und die Mitarbeiter beim Frühstück waren ausgesprochen freundlich. Leider gab es aber einige deutliche Abstriche. Zwischen Bad und Schlafzimmer befindet sich eine nicht gekennzeichnete Stufe, über die unsere Tochter direkt am ersten Tag gestürzt ist und sich ein großes Hämatom an der Hüfte zugezogen hat. Auch die Freundlichkeit des Personals entsprachm mit Ausnahme des Frühstücksteams, nicht dem, was wir während unserer Reise durch Vietnam sonst erlebt haben. Da ein Doppelbett für vier Personen nicht ausreichte, buchten wir ein zusätzliches Bett. Dieses bestand aus einem einfachen Holzgestell mit einer extrem harten Matratze und war für sechs Nächte wirklich sehr unbequem. Wir mussten für das Bett 400.000 pro Nacht extra zahlen. Insgesamt eine schöne Anlage in toller Strandlage, für uns persönlich aber kein 5-Sterne-Niveau. Für einen kürzeren Aufenthalt dennoch durchaus empfehlenswert.