Servatur Terrazamar & Sunsuite

Josh Murphy5/5 · 2025-10

Spent 8 Days here from 2nd of October to 10th October 2025, I must say I have never stayed anywhere as good as here, I loved my stay from the moment I stepped off our transfer coach from Las Palmas de Gran Canaria Airport. As a first time visitor to Puerto Rico de Gran Canaria I have never been as impressed as was here. We stayed in SunSuites Room 1216 to be exact and I couldn’t fault anything! The spacious apartment, living area with table, television as well as couch and pull out bed. Terrace was just fabulous, spent most of my holiday relaxing on this terrace. We had a Jacuzzi on our Terrace and with days where temps hit 29/30 degrees, it certainly helped! Kitchen was good, decent fridge/freezer. Bathroom was good also. Beds were good quality, not too firm mattresses which I liked, and accompanying quilt as well as extra pillows. Cannot wait to return in the near future!

Anna W5/5 · 2025-10

Just back from a week holiday at the SunSuites. Second time staying here and already booked for next year. Apartments are ideal and exactly what is needed for self catering. The staff are lovely and friendly. Rooms are spotless on arrival. Massive selling point is the balcony, they are massive with their own sun loungers if you dont fancy a pool day. Plenty of space at any time throughout the day at the pool for loungers. Within walking distance to the commercial centre, ferry port and bus station with loads to do.

Michael Hall5/5 · 2025-09

We had a great time at Terrazamar. The apartment itself had air-conditioning in the bedroom, and a ceiling fan in the main room. The very large sun terrace had two sunbeds, a table and 4 chairs, and a parasol. Decent kitchen with the usual utensils and items. Yes, the room looked a bit tired. But it didn't detract from the holiday one bit. It's only superficial. There's a small supermarket and bar on site too. All the staff we interacted with were great. I'd like to give special mention to the cleaners. Who I personally thought did an excellent job. We were close enough to the bars to walk to. Yet were far enough away that we didn't notice an noise at night. We wold definitely stay here again.

Kevin Murray5/5 · 2026-07

Absolute amazing hotel been here so many times highly recommended 5⭐⭐⭐⭐⭐

Inma Socorro5/5 · 2026-06

Son las mejores vacaciones que hemos pasado en Gran Canaria,muy buen precio,todo muy limpio,la atencion del chico de recepción y de Catalina muy profesional y muy simpáticos los dos.Una tranquilidad increíble y nos pusieron en la planta 9 y mejor imposible,la piscina justo encima.La comida en el bar piscina buenísima y a muy buen precio y con una atencion de 10,la musica es excepcional.Muchisimas gracias por estos dos dias maravillosos

Lissie P3/5 · 2026-06

We stayed bank holiday for a week, booked the royal level as thought they were updated rooms. Check in was fine, not particularly friendly and literally no hotel information given, we had to work out for ourselves it was on an app. Paper directions given to our room.. So 4 lifts and 2 crossing roads later we got to our block then another lift up. No offer of help. We also realised by day 2 what an absolute pain in the butt it was. The apartments themselves are very spacious, but are very old and worn, they have everything you need. As the pictures show plaster is held on by paint, I wouldn’t say it was worth an upgrade and the views are pretty poor. The beds are odd thin plastic mattresses with old bed sheets and uncovered duvets. Air con is only in the bedroom which worked ok, I can understand why, as we left the patio doors open all the time so would be pointless in the living areas. Kitchen had most things you need, maybe if you’re thinking staying long term, some useful bits might help, as they don’t leave you much but wash up liquid. Large fridge/freezer, hob and microwave. Lots of dishes,pots,pans provided which were clean.breakfast was included with our package but it was pretty basic so we bought in from the local nearby supermarket. The pool bar did nice food, and the staff here were lovely. Most people choose this for the terraces which are so huge, our table and chairs was ok brolley a bit rubbish. The floor was filthy with the constant kalima it’s fine dust all the time, so you need shoes or a foot scrub 😂.. it’s very quiet to the point of echo which was a bit odd, literally no ambient noise at allI, I think most of the resort was empty this week, such a difference to winter. We used the pool a few times, again this was mostly empty, the royal pool was shut which we were not informed of, so we had to schlep down to the terrazamar level to swim, which was fine, again needs a refurbishment as looking pretty tired. we took a taxi a few times to amadores as love the beach more. We were looking for long stay in winter as have stayed across the valley at the Casablanca in November , but honestly the prices are not worth what is provided Servatur seem to be hiking up prices and really lacking in upkeep of the hotels here, so we will go half board in a much nicer hotel in Tenerife now. Puerto Rico is a lot of fun, but honestly I’d just go to mainland Spain in summer the journey isn’t really worth the hassle or cost. We paid about £2000 with easy jet purely for decent flight times which is excessive for a week considering what was provided. I know many people come to this complex year after year, but it’s a no from me unfortunately.