H10 Metropolitan

Jiwoo Choi1/5 · 2026-04

(Eng below) 변기에서 물이 샜음...ㅋㅋㅋ 2일차 아침에 냄새 난다고 방 바꿔달라고 했는데 그냥 점검한대서 믿었음. 근데 쉬고 있는데 들어와서 공사하더라 그것마저도 냄새 못 뺌ㅋㅋ 체크아웃 날 아침에 변기 옆 벽에서 물 새는 거 발견함 3박 동안 샴푸 없었고 있던 가운도 가져가고 기다려달라고 했는데 문을 열고 들어옴. 호텔은 다 인정하면서도 "호의의 제스쳐"로 50유로 환불을 제안...(????)하고 환불을 요청하니 거절함. 중재하려는 아고다 연락도 무시. 제가 쉬러 간 건지 항의하러 간 건지 모르겠네요. 한국인 분들 조심하세요. ++답글에서 방 바꿔준다고 했다는데 네 방 바꿔달라고 해도 계속 공사만 해준다고 하다가 바꿔준다고 했어요 언제 했냐면 3박 묵었는데 마지막 날 피곤해서 엎어져 있는 저녁 8시 넘어서...ㅋㅋㅋㅋㅋㅋ 왜 거절했을까... The toilet was leaking the entire time. We just didn't know it yet. I stayed 3 nights with my parents and reported a bathroom odor on day 2. Staff came multiple times to inspect and repair. None of them found the actual source. On checkout morning, I saw water pooling at the base of the toilet. There was also mold in the shower that had clearly been there long before we arrived. No shampoo for 3 nights. Bathrobes removed without explanation. Staff walked in after I asked them to wait. The hotel offered €50 and a discount on a future stay. I asked for one night back. They said no, then stopped responding when Agoda tried to follow up. ++They say in their reply that they offered to change our room, but what actually happened is they kept insisting they'd just do repairs (what, about 3 times?), and only agreed to switch rooms at the very last minute. When did they offer? It was past 8 PM on our last night — we were staying 3 nights, and on the final evening I was lying face down, exhausted. Like... you really expect us to pack up all the luggage for 3 people and haul it back upstairs just to sleep one night? lol

Paul Parent5/5 · 2026-06

Just stayed here for 3 nights and it was the perfect base for exploring Barcelona. The location is fantastic — right on Rambla Catalunya, steps from Plaça de Catalunya, close to everything but still quiet enough to sleep well. The rooms are modern, spacious, and very clean with comfortable beds. We loved the rooftop terrace with the plunge pool — perfect for relaxing after a long day of sightseeing (the views are beautiful too!). Breakfast is excellent with a wide variety and fresh options. What really stood out was the staff — super friendly, helpful, and always going the extra mile. From recommendations to quick problem-solving, the service was top-notch. Would definitely stay again on our next trip to Barcelona! Highly recommended.

Michael Schneider3/5 · 2026-05

Der Standort ist einmalig. Das Hotel wirkt Modern und sauber. Allerdings war das Zimmer sehr staubig auch nach der Reklamation hat sich nichts geändert. Wir hatten ein Zimmer mit Balkon in den Innenhof das war schrecklich. Man hat in das Schlafzimmer vom Nachbarhaus gesehen bzw. in viele andere Wohnungen. Es hat auch die ganze Zeit nach Essen gerochen und die Lüftungsanlage war sehr laut. Auch ist der Service an der Bar schrecklich gewesen. Teilweise über 20 Minuten gewartet bis jemand kam obwohl wir die einzigen Gäste waren. Das Frühstück war super allerdings war an beiden Tagen immer wieder was aus. Am zweiten Tag gab es sogar keine Brötchen mehr, obwohl wir um 9:30 Uhr beim Frühstück waren. Das sind einfach viele kleine Mängel die in einem 4 Sterne Hotel nicht sein dürften. Leider stimmt das Preis-Leistungsverhältnis nicht.

Emi Harting5/5 · 2026-05

Muy bueno el servicio del restaurante. Específicamente los garzones Ivo Peralta, increiblemente amoroso, y atento... Nos dio distintos datos muy buenos. Se relaciona muy bien con los distintos clientes, alegra mucho el ambiente del restaurante. Y Evelina, muy tierna y se fijo constantemente si estavamos bien, nunca nos falto nada con ella. De igual manera, muchas gracias por el servicio completo del hotel.

Natalie Tarek5/5 · 2026-04

My family of 4 stayed at this hotel 2 weeks ago (we had adjoining rooms with a terrace). This hotel is excellent! The location is perfect (a 2 min walk to Plaza Catalunya), the decor is very modern and eclectic, the staff were welcoming, and the breakfast was excellent! I would definitely stay here again, and hope to return to Barcelona soon!

Robert Montoya4/5 · 2026-10

First person I spoke with said they would refund the first night due to the flooding/weather and cancelled flight, at check in was told it was non-refundable. Check out took too long and taxi left. Everything else was fine.