Valparaiso Palace & Spa

R Send2/5 · 2026-04

Disappointed. 5 star hotels should be luxury? It may well have been 5 star 15 years ago. It is very dated, the rooms are spacious and ares had a great view but again old, twin beds only no doubles. The hotel is situated on top of a steep hill away from any restaurants or things to do, we walked it once but only the once after that it was a taxi ride each time. Palma centre is about an hours walk, or 30 euro in a taxi each way! I would certainly not recommend taking children here, there is nothing to do. You have to pay to use the spa so be aware of that. Staff brilliant. It is clean and very quiet. Breakfast was lovely, can't knock that at all. Poor location & more like a 3 star hotel.

jinjà prati1/5 · 2026-06

Hotel venduto come 5 stelle a 300 € a notte. Le 5 stelle, probabilmente, sono tutte concentrate nel panorama, che infatti è magnifico. Le camere sono spaziose e dotate di un bel balcone, ma appena si va oltre la vista, l’esperienza perde rapidamente quota. Check-in completato in appena 70 minuti, soffitti che si sfaldano, acqua della doccia impossibile da regolare, scarichi che perdono, luci fuori uso, metà palestra inutilizzabile e una SPA dove diversi idromassaggi sono semplicemente spenti. Per fortuna l’acqua non manca… a patto di pagarla 7 € a bottiglia. Dopo aver consumato quella di benvenuto, ovviamente. È un vero peccato, perché posizione e panorama hanno un potenziale enorme. Ma oggi questo è un hotel che vende un’esperienza da 5 stelle e ne offre una che, sul fronte della manutenzione e dei servizi, fatica ad arrivare a 2.

Sanne Garbutt1/5 · 2026-06

I just cant leave a good review. I returned home over a week ago and I am still waiting for the £240 deposit to returned to me which the hotel said is not their problem its my banks problem!! Not quite sure how that works. I dont even see the point of taking the deposit on the room if they didnt use it to pay for any extras I had!! The staff on reception were rude. The food really wasnt that great. Ive stayed at far better 5 star hotels. Id say this is a 4 star definitely not a 5. And I want my £240 releasing back into my bank. Such bad customer service!!

Californian Sunset5/5 · 2026-06

An overall EXCELLENT experience, expertly curated by the staff at GPRO Valparaiso, but most especially by ✨Alicia✨ at the front desk, who went above and beyond to ensure our momentous milestones were celebrated appropriately! Many thanks to our staff who catered to our special request and prepared our room accordingly. For a fee of €20 per person, hotel residents get access to the indoor pool and thermal spa. Although the amenities are EXCELLENT, it's a disservice for a 5-star hotel not to include all the advertised amenities in the cost of the room! Note outdoor pools are freezing cold for most of the year. Fantastic meal at the restaurant downstairs, where there is a live singer once a week!

Katie Mc5/5 · 2026-05

We had a fantastic short break here! The rooms were excellent, the staff were amazing and friendly and the breakfast was everything we needed. We had a complimentary ice bucket and Prosecco waiting when we arrived as we were celebrating a birthday within the party which was a nice touch! The location was quiet and nothing was too far by taxi, which made getting around fairly cheap. Having Porto Pi near by was also a bonus as we could walk down to eateries and shops as needed.

Darren Barton5/5 · 2026-04

Exceptional! An excellent stay at the hotel. Great facilities and even better staff. The staff at the hotel could not be more friendly and helpful. I would not hesitate to stay there again on my next visit to Majorca. Breakfast was also superb. Highly recommended!