NH Collection Madrid Abascal

rosanna corniel5/5 · 2026-07

I would like to share my experience at the hotel NH collection( Jose Abascal, Madrid) during my stay there with my daughter. We are Dominican, though we currently live in New Jersey, and I wanted to express how good I felt while staying there. It's been so long since I've found a group of people working in the same place with so many similar qualities. Staff members like Juanjo—who is incredibly kind and polite—made us feel like family; he always greeted us with a smile upon arrival and departure, and constantly checked if we needed any help. Likewise, Conchita, the general manager, was also super friendly, always making sure that we felt safe. And also, another member of the Front staff who was also very kind, always trying to help so that we could reach another destination like Toledo. And what else can I say but in the restaurant area, Mrs. Rebeca was always very kind, friendly, always giving us a very cordial welcome. Jesus always approached us asking if we needed anything else, as well as Mateo, Jose, and another member of the staff, who were super nice, Providing us with fantastic service. and made us laugh. We truly felt like we were at home. I also couldn't forget a very helpful person who was always making sure the room was okay and that we didn't need anything; she's the girl from the seventh floor, a very polite and, above all, very friendly girl.. We will.come back and we will bring friends and family.. Thank you! Thank you! Thank you!!. Rosanna Corniel Room #706

Y B3/5 · 2026-09

Not a good choice if you want a relaxing stay. Visitors want a peaceful place but this was very noisy all day and even at night. Outdated rooms, terrible towels are old thin rough, not enough amenities, noisy bad soundproofing, housekeeping very noisy. Difficult to rest. All day noise, dragging furniture, difficult to rest. Hear other rooms and noise. Outside noise bad. Nice breakfast spread but need to improve quality of dishes especially warm selection. Ms Helena is great. Room service food was not good. They have good intentions but face problems with operation and infrastructure as well as need for better execution. Price too high for what you get.

333MSR5/5 · 2026-07

Nos encantó nuestra estancia, pero lo mejor, sin duda, fue el desayuno. Queremos destacar especialmente la atención de Rebeca, que fue excepcional. Nos atendió con una amabilidad y profesionalidad increíbles, haciéndonos sentir como reyes. Personas como ella hacen que la experiencia sea aún más especial. ¡Muchísimas gracias, Rebeca! Volveremos encantados.

FERNANDO ROSALES ANDÈRICA5/5 · 2026-07

Excelso! Están en todos los detalles. Habitación increíble, con todas las comodidades. Atención espectacular. Desayuno de lo mejor del mundo (café recién molido, huevos al punto que desees, jamón espectacular. Un 10 este hotel. Volveremos siempre.

Vicente Iranzo5/5 · 2026-07

Acabo de alojarme en este hotel con un grupo de estudiantes y la experiencia ha sido excelente. El servicio ha sido impecable en todo momento: el personal siempre ha sido amable, atento y dispuesto a ayudar. Sin duda, un hotel muy recomendable. ¡Muchas gracias por todo!

Felipe García5/5 · 2026-07

Es un NH así que ya sabes que te garantizas un calidad alta. Lo que sí me ha sorprendido es el equipo del personal que me atendió. Desde Recepción hasta, sobre todo, las camareras del desayuno: se esfuerzan especialmente por desearte un feliz día algo que, para los que estamos de hotel en hotel, se agradece y valora especialmente. GRACIAS de verdad. La habitación súper cómoda (colchón súper cómodo) y desayuno variado y sano … que mas se puede pedir? Volveré !!