Spring Hotel Bitacora

Petrea Marius5/5 · 2026-05

We had an amazing stay, everything exceeded our expectations. The room was cleaned daily and always spotless, the food was delicious and very diverse, with different themed dinners every day. The location is perfect, very central, and several beautiful beaches are just a 5–10 minute walk away. During the day, the pool area was full of fun activities and entertainment, which created a great atmosphere for both adults and children. We would definitely come back and highly recommend this hotel!

Tania FS5/5 · 2026-09

Estuvimos una semana de vacaciones en familia, desde que entramos todo divino, el servicio de limpieza muy bueno, tanto de habitaciones como zonas comunes, los show y espectáculos en el fun bar muy animados y variados, los camareros espectaculares, en especial José Antonio, es un 100 como persona y profesional, encantados con él, como si lo conociéramos de toda la vida, Leonardo otra persona y profesional genial...Sandra, maravilloso, super cercana y profesional..todos en general maravillosos... Buffet variado y amplio, el bar papayas para snack dulces, salados y demás increíble...también excelente con el equipo de animación, Brian es encantador, super simpático, Pelayo, Will... Son todos un encanto. La fiesta de la espuma rosa fue una pasada. Hay 6 piscinas, para adultos, niños...toboganes para pasarlo en grande... Sin duda recomiendo el hotel, volveremos y espero sea pronto!!!

Tara DM3/5 · 2026-09

Location is ideal and pool view room was great; everything else left much to be desired. Entertainers tried their best but not suitable for teens. We paid for bed and breakfast but only ate breakfast four mornings because we found the food quality extremely poor and, at times, almost inedible. This also meant having to spend additional money eating elsewhere, which we had to revisit our budget for as breakfast was already included in the cost of our holiday. Food and drink service also very slow, particularly at the entertainment bar. This caused additional stress as our child has Type 1 diabetes and needs insulin with meals. When you have no idea whether food will arrive in 10 minutes or much longer, safely timing his bolus becomes extremely difficult. The hotel also insists on bar purchases being charged to wristbands rather than allowing card payments, making it unnecessarily difficult to keep track of spending and leaving you with a running bill to settle at checkout. The sun lounger situation is another major frustration. People reserve beds, meaning we felt one of us had to stay behind while the rest of the family went for breakfast or risk losing our loungers. We therefore couldn’t even enjoy breakfast together as a family, which really takes away from a family holiday. The WiFi is extremely unstable and regularly drops out, which is frustrating and not what we would expect from a hotel of this standard. For about €5k - Unfortunately, the overall experience has fallen well below what we expected.

Allan White3/5 · 2026-07

Been twice now to this hotel but wouldn't come back...Rooms are fine but could clean the balconys now and again. Cleanliness about the hotel could be a bit better. Breakfast is fine just the standard 4* hotel stuff. The sunbed situation is madness and the guests that are sprinting for the beds are mental, never seen anything like it. Best bit about the hotel is the location for us with nice restaurants and shops all close by. 3/5

Aoife Kiely5/5 · 2026-06

stayed here for 9 nights on a family holiday and it was 100% worth the money. the rooms are quite big and kept clean. the offer clean towels and a bathrobe for your stay. the beds were super comfy, and the bathroom was the perfect size for me and my sister who i shared my room with. also had a fab view of the pools from our balcony, and it had chairs and a table so you could sit outside and enjoy it more the pools were so nice and relaxing!! the water slides are super fun and the snack bar is so handy when you get a little hungry. i also have celiac disease, and the staff were so kind and catering to it!! i had gf toast and pastries and even got crepes some mornings and didn’t feel sick once!! huge thanks to Leo who was so kind to me and made sure i had 100% gluten free food!! Thank you Leo!! <3 overall, would def recommend this place if ur in tenerife!!

Zaneta Zdrazilova5/5 · 2026-06

Byla to naše první dovolená na Tenerife a první pobyt ve Spring hotelu Bitacora. Byli jsme zde maximálně spokojení. Zaměstnanci hotelu byli příjemní a zvláštní dík patří Santiagovi, který byl velmi ochotný a snažil se, aby naše dovolená byla excelentní. Stejně tak Alexander a David byli skvělí. Paní, co dělá na snídani vajíčka byla také vždy milá a připravená splnit naše požadavky. Jídlo bylo moc dobré. Drinky celkem fajn a viděla jsem zde i značkový alkohol. Děti si užily tobogány. Moře je asi 750 m daleko a můžete si vybrat, která pláž vám více vyhovuje, někde je potřeba obuv do vody. Velmi se mi líbily čipy v náramcích, kterými si otevřete dveře do pokoje. Nemusíte se tak otravovat s nošením karty od pokoje. Velmi oceňuji čistotu hotelu a absenci švábů. Na Kanárských ostrovech jsme se s nimi setkali snad v každém hotelu a to si vybíráme lepší hotely. Zde byl klid a naší dovolenou jsme si mohli opravdu užít. Škoda jen že to tak rychle uteklo.