The Retreat Palm Dubai - M Gallery by Sofitel

Margita Zavřelová5/5 · 2024-07

Pro nás naprosto perfektní dovolená. Přístup všech zaměstnanců naprosto perfektní a profesionální. Můžeme jen doporučit všem. Jmenovat můžeme např. Rizwana, který se vždy s úsměvem postaral o naši "cestu" na pláž a zlepšil nám den. Totéž platí i pro všechny zaměstnance hotelu i externích služeb, které jsme využili.

Alexandr Ivasjuk5/5 · 2023-04

Jeden z mála hotelů, který jede na konceptu zdravého životního stylu. Nečekejte žádný alkohol, ale fresh nápoje a skvělé jídlo. Služby jsou úžasné. Pokud jste vyznavači zdravého životního stylu, je tento hotel jasná a správná volba.

Andrea Stolarikova5/5 · 2022-11

Skvělý hotel... Perfektní výlet lodí,kterou nám doporučil pan Ali,ktery s nami mluvil skvěle česky....všem tento výlet doporučuji!!!!!

Mohamed Gharieb5/5 · 2026-07

I had a truly wonderful stay at The Retreat. Everything exceeded my expectations from the moment I arrived until check-out. The rooms were spotless, comfortable, and beautifully maintained. The atmosphere throughout the hotel was peaceful and relaxing, making it the perfect place to unwind. Every member of the staff was welcoming, professional, and always ready to help with a smile. The food was excellent, with a great variety and outstanding quality. A very special thank you to Mr. Amjad, the Restaurant Manager, for his exceptional hospitality, kindness, and attention to every detail. He made every dining experience enjoyable and ensured that guests felt genuinely valued. His professionalism and dedication are a true asset to the hotel. Thank you to the entire team for making my stay so memorable. I will definitely return and highly recommend The Retreat to anyone looking for an exceptional hospitality experience.

David Ddungu5/5 · 2026-06

From the moment I arrived, the service was exceptional. I received a very warm welcome and throughout my stay every member of staff was friendly, professional and genuinely caring. What really stood out was how staff would always stop to say hello whenever you passed them and were consistently willing to help with anything you needed. My room was immaculate, spacious and equipped with everything required for a comfortable stay. The balcony was a great size and offered the most perfect view, making it a wonderful place to relax and unwind. The facilities were excellent, particularly the pool and private beach, both of which were beautifully maintained and provided a peaceful atmosphere. The hotel’s focus on wellbeing and relaxation is evident in every aspect of the guest experience. What made my stay even more memorable was that I was celebrating my birthday. The hotel went above and beyond by leaving a lovely surprise in my room, which was a thoughtful and much-appreciated gesture. It was also wonderful to receive birthday wishes from the staff, which made the occasion feel extra special. I cannot recommend this hotel highly enough. The level of service is truly beyond five stars and the staff are an absolute credit to the property. If you are looking for a relaxing getaway with outstanding hospitality, this is the perfect choice. I thoroughly enjoyed my stay and will definitely be returning in the near future.

ahmed algendy5/5 · 2026-08

I am writing to express my sincere appreciation for the exceptional hospitality and service provided during my stay. Every member of your team went above and beyond to make my experience truly memorable. I would like to extend a special thanks to: Golden & Dawood (Housekeeping Team): For their outstanding service, prompt response, and incredible attention to detail. Mr. Amjad (Restaurant Team): For his wonderful hospitality, warm welcome, and superb service at the restaurant. Your team’s dedication and warm care made all the difference. Thank you for creating such a welcoming environment. I look forward to returning soon!