HYATT ANDAZ DUBAI THE PALM

Jack Edmonds5/5 · 2026-05

We had a fantastic stay at Andaz Palm by Hyatt during our honeymoon. The hotel was extremely clean, the location on the Palm was perfect being so close to Nakheel Mall, and the Level 14 pool and gym facilities were a real highlight. The valet service was also excellent throughout our stay, and the breakfast buffet was very impressive with a huge range of quality options to choose from each morning. A big thank you as well to Keane at reception/concierge. He was incredibly helpful on arrival, answered all of our questions, and made us feel very welcome straight away. His professionalism and friendly manner immediately put all of our concerns at ease and made the start of our stay seamless. Truly excellent service and a great reflection of the hotel. Thanks again, Keane!

MD M5/5 · 2026-05

rarely leave reviews, but this hotel truly deserves one. My stay at Andaz Dubai The Palm was exceptional from start to finish. The hotel itself is beautiful, modern, spotless, and feels far beyond a regular 5-star experience. The atmosphere, facilities, location, and attention to detail were all outstanding. But the real reason this stay became unforgettable was because of the reception staff member, Sultan. Honestly, if there was a rating higher than 5 stars, I would give it to this hotel because of him alone. He went above and beyond to make sure everything was perfect and that I was fully comfortable and satisfied throughout my stay. His professionalism, kindness, respect, and genuine care for guests are on another level. It’s rare to meet someone who can completely change your hotel experience in such a positive way. Sultan is truly a huge asset to this hotel. Thank you for making my stay special — I will definitely come back again.

Zeina Masri5/5 · 2026-06

I had a wonderful stay at Andaz. The hotel is beautiful, clean, and very well maintained. What truly made the experience special was the outstanding staff. Everyone was friendly, welcoming, and always willing to help with a smile. The service was excellent from check-in to check-out, and the team went above and beyond to ensure a comfortable and enjoyable stay. The rooms were spacious and comfortable, and the overall atmosphere was relaxing and luxurious. I highly recommend Andaz to anyone looking for exceptional hospitality and a memorable stay. I would definitely return in the future.

Romana Přerovská5/5 · 2023-02

Velmi příjemný hotel. Služby super jídlo taktéž. Výborná poloha. Super bazén ve 14 patře. Jen jedno - na pláži není wc musíte zpět do hotelu nebo do restaurace kde to ale nevidí rádi ….

Ani B5/5 · 2026-08

Wonderful! Our stay at Andaz has been outstanding - at every little detail to it. We went with the half board package and both dinner and breakfast were super various, high quality AND different at each days. Both pools are lovely but the outdoor one is even more spectacular at night. We received a super warm welcome by each and every person we’ve met - thank you so much for having us!

Aziz Zurrohim5/5 · 2026-08

We had a wonderful stay at Andaz Hotel! The overall experience was excellent, with great service, a comfortable atmosphere, and a warm welcome from the team. A special thanks to Sultan, Kashif, Aman, Sam Louis for their outstanding hospitality and excellent service. They were all very friendly, helpful, and attentive, which made our stay even more enjoyable. Highly recommended! We would definitely love to stay here again.