Anantara Sir Bani Yas Island Al Yamm Beach Villa Resort

Dr. Masha Lekic1/5 · 2026-05

My family and I have stayed at multiple Anantara properties around the world over the years, and we always returned because of the hospitality and service we previously experienced. This time, we chose Anantara Sir Bani Yas Island to celebrate my birthday, expecting another memorable stay. Unfortunately, this experience was deeply disappointing. Apart from Mr. David, Mr. Jason, and Mr.Sahan who genuinely tried to assist us, the overall service experience was far below the standards we associate with the Anantara brand. I have serious health-related dietary requirements, all of which were communicated to the hotel one week before our arrival and acknowledged in advance. Despite this, meals repeatedly arrived incomplete, with important ingredients missing, and there was clear miscommunication between departments throughout our stay. For almost every meal, we waited between one and two hours despite the hotel not being fully occupied. The food quality itself was also not up to expected standards. On several occasions, burnt toast and poorly prepared meals were served to us, which was extremely disappointing considering the level and reputation of the property. Another major issue was that we were informed only after arrival that one of the beaches and one of the restaurants were closed. This was never communicated before our booking or arrival. As a result, we were left with limited options, including a beach area full of sharp rocks that was difficult to use comfortably. What was supposed to be a peaceful birthday celebration became a stressful and frustrating experience for my family and me. The only truly exceptional part of this stay was the breathtaking nature and beautiful animals surrounding the island. I sincerely hope the hotel improves its communication, organization, food quality, and overall guest experience moving forward.

lamia AMRANE1/5 · 2026-05

Our stay here was extremely disappointing and unnecessarily stressful, especially while traveling with a baby. The staff was not cooperative at all and seemed to have restrictions on absolutely everything. Every small request turned into a discussion where I had to beg and justify myself. I asked for a simple knife to cut an apple for my baby, but they refused to allow it both in the room and even in the restaurant area. After repeatedly asking and explaining the situation, they finally agreed but warned me to “be careful,” which felt completely unreasonable. Another frustrating situation was with my baby’s meals. I asked if I could simply use my own steamer to prepare food for my baby, but they refused. After a long back-and-forth conversation, they eventually offered to prepare the meal themselves — but with an extra charge — even though I could have easily done it myself. Breakfast was also disappointing, with very limited options and poor service overall. I even asked for a latte included with breakfast, and they refused to send it to the room because “the foam will go down,” which honestly sounded ridiculous. Another misleading point was the beach access. The booking clearly mentioned beach access, but in reality there was none. Traveling with a baby is already exhausting, and instead of making guests feel comfortable and supported, this place made everything unnecessarily complicated and stressful. Definitely not family-friendly and not an experience I would recommend.

Arthur Montet2/5 · 2026-02

Not the « WOW » effect I was expecting… First of all the place itself is absolutely amazing!! No doubt and no contestation regarding this. Now, the issues I have faced : -ferry time 35 mins + bus to hotel 20 mins That’s a 55 mins ride on top of the 3.5 hours I have drove from Dubai There was no beverage provided while waiting for the ferry or when we arrived at the hotel -processing document checking in etc took very long when we arrived -rooms are ok but mine was not facing the beach as it was described on the website -no refreshment in the mini bar only water -food extremely expansive and very average quality -laundry service overpriced (350 AED for cleaning my suit and my shirt) -wrong suitcases delivered to my villa -some of the staff dont understand English especially the waiters in the restaurant -all activities are chargeable Overall I really liked the place but I paid 4,000 AED (1,200$) for 2 nights I was expecting something more luxury and more attention from Anantara Also with all the extras like restaurants, activities, drinks etc I ended up paying a total bill of 6,000 AED (1,500$) For that price there is much more luxury places to visit in UAE Very average service from the team, I won’t come back and won’t recommend I thought Anantara company was way more exclusive and high-end than what I have experienced

sharifa alhashmi2/5 · 2025-12

⭐️⭐️ (2/5) Unfortunately, our experience at Al Yamm Resort was disappointing due to the lack of hospitality and support from the duty manager, Hussam. From the moment we interacted with him, there was no sense of welcome. When we asked for recommendations to help us plan our day at the hotel, he simply answered questions literally without offering any suggestions, ideas, or initiative — which is the bare minimum expected from a duty manager, especially at a luxury resort. We were clearly looking for guidance, yet nothing was recommended. What made the experience worse is that he also did not assist us with booking a restaurant. We were left struggling and eventually had to rely on the buggy driver, Santosh, who was extremely polite, helpful, and proactive. Santosh went out of his way to recommend activities and help us, which honestly highlighted how little support we received from the duty manager himself. Additionally, calling the hotel from the room phone was extremely frustrating. No one answered our calls at all, and the only way to get a response was by pressing the emergency button, which is unacceptable and concerning for a resort of this standard. In contrast, our experience at Anantara Desert Island Hotel was the complete opposite. The duty manager there, Retno, welcomed us with the warmest smile, personally involved the chef to help us order, and continued assisting us until 12:00 AM — despite the outlet closing at 10:00 PM. That is true hospitality and dedication. Retno truly represents what a duty manager should be, unlike the experience we had with Hussam at Al Yamm Resort. The difference in service was striking and disappointing.

Sara Alhammadi5/5 · 2026-07

Anantara Al Yamm Villa Resort المنتجع في جزيرة صير بني ياس، الرحلة تاخذ 30 دقيقة من المينا للجزيرة، وبعدين 20 دقيقة من موقع الإستقبال في الجزيرة إلى الفندق. الخدمة جدًا ممتازة والرد سريع والموظفين بشوشين واحترافيين. المنتجع الغرف فيه نظيفة جدًا، وتَعتبر واسعة، وفيها مسبح، بعض الفلل الخصوصية فيها عالية خصوصًا إلي مجابلة أشجار القرم مش البحر مباشرةً، بتشوفون وايد حيوانات مثل الغزلان، أنواع الطيور، الطاووس، الزرافات، المها العربي. في وايد فعاليات مثل ركوب الخيل، السفاري، snorkling، لكن الأسعار أشوفها تُعتبر مبالغة نوعًا ما بحيث انه أقل سعر تقريبًا كان 300 لأغلب الفعاليات. العيب الوحيد إلي أشوفه فالجزيرة انه فيها بس ثلاث مطاعم وتَعتبر جدًا average وأسعارهم ايضًا مبالغ فيها بالذات انه جودة الأكل مش الأفضل. في محطة أدنوك صغيرة فيها سناكات ومشروبات وبعض الإحتياجات. Overall، المنتجع جدًا جميل وأجواء الجزيرة جدًا جميلة واكيد بزورها مرة ثانية👍🏼

Fedor Kostiashkin3/5 · 2026-02

The island itself is amazing, but Anantara there is very poor. Service is below average 2 star hotel, food for room dine in is awful. Villas are old and need maintenance. In general it’s not Anantara level and hope that resorts in such a beautiful place will become much better