Royal Maxim Palace Kempinski Cairo

Ahmed Elkhatib5/5 · 2026-10

The first day in hotel CristeA special thanks to Christine for her warm welcome, kindness, and outstanding hospitality. You truly made our experience at Royal Hotel wonderful and memorable. ❤️ Also, a big thank you to Chef Ibrahim for his delicious food and excellent service. Really appreciate your efforts and the amazing experience! 🌹❤️

Ahmad Gomaa5/5 · 2026-07

أود أن أشكر إدارة الفندق على التجربة الرائعة التي حظيت بها. الفندق متميز من حيث النظافة، والراحة، وجودة الخدمات، والأجواء الراقية. وأخص بالشكر الموظفة كرستينا، فقد كانت في غاية اللطف والاحترافية، واستقبلتنا بابتسامة دائمة، وقدمت المساعدة بكل اهتمام وسرعة، مما جعل إقامتنا أكثر راحة وتميزًا. إن وجود موظفة بمستوى كرستينا يعكس جودة الفندق وحرصه على تقديم أفضل خدمة للضيوف. أنصح الجميع بالإقامة في هذا الفندق، وبالتأكيد سأكرر الزيارة في المستقبل.

Dewi Yus4/5 · 2026-07

I stayed at Kempinski for about five days while accompanying my husband, who was staying there for almost a month. From the moment we arrived, we truly enjoyed the warm hospitality of the hotel. Every time I left the hotel, the staff at the entrance greeted me with genuine warmth and bright smiles. Their friendliness and positive energy always lifted my spirits, and I often found myself leaving the hotel with a smile because of the way they welcomed us each day. The breakfast spread was delicious, and a special mention goes to Farha and her team, who looked after us with exceptional attentiveness. Farha was especially warm, professional, and always ensured that our needs were met with genuine care. Her dedication and friendly nature made every breakfast experience enjoyable. If I could suggest one area for improvement, it would be the breakfast variety. During our five-day stay, the menu remained largely the same each morning. It would be wonderful to see a little more rotation in the dishes for guests staying several days. Also, on four out of the five mornings, there was no maple syrup available. This may seem like a small detail, but for my son, who is quite a picky eater, pancakes and waffles with maple syrup were one of the few breakfast options he would happily eat. Without it, he ended up skipping breakfast on those days. Overall, we had a wonderful stay and truly appreciated the excellent service provided by the entire team. Thank you to Farha and the entire Kempinski team for making us feel so welcome. We look forward to returning in the future.

عبدالعزيز مرسي5/5 · 2026-06

Here's the message for the Royal Maxim Palace Kempinski Team, Ms. Marcelina, and Ms. Christina: Dear Royal Maxim Palace Kempinski Cairo Team, Ms. Marcelina, and Ms. Christina, I am writing this with a heart full of immense gratitude and appreciation for the truly world-class experience I’ve had at your magnificent palace. From the very moment I arrived, your legendary hospitality has been nothing short of extraordinary. I would like to extend a very special and deeply heartfelt thank you to Ms. Marcelina and Ms. Christina. Your exceptional dedication, genuine warmth, and impeccable attention to every single detail did not go unnoticed. You both went completely above and beyond to ensure my stay was seamless, luxurious, and deeply memorable. Your professional excellence combined with such authentic kindness is a true reflection of the high standards of the Kempinski brand. To the entire team: thank you for creating such a welcoming, pristine, and magical atmosphere. You haven't just provided a service; you have created beautiful memories that I will cherish for a very long time. With my utmost respect, admiration, and warmest regards, Abdelaziz Moursy

mohammed elnaggar5/5 · 2026-10

Kempinski is a truly luxurious hotel brand that offers an excellent blend of luxury, comfort, and entertainment. I was particularly happy with the level of attention and care provided by the hotel staff. The hospitality, service quality, and overall atmosphere made my stay very enjoyable and memorable

Jen Gardner5/5 · 2026-10

What an incredible experience! The food was exceptional, and the hospitality was outstanding. Special thanks to Chef Tara for the phenomenal dishes, and to Farrah and Osman for their warmth, attentiveness and genuine care. They made us feel truly welcome. Chef Tara, Farrah and Osman are a credit to the hotel. We are so grateful and cannot wait to return!