Saccharum

Katrin Kröger4/5 · 2026-05

Overall I enjoyed the experience, though there is room for improvement. On the positive side, the hotel is very modern, blends relatively well into the landscape, and offers large rooms with ample storage space and very comfortable mattresses. I enjoyed the balcony. The hotel has several bars and restaurants, multiple pools, and a solid gym. On the other hand, this is clearly not a five-star hotel. The staff are mostly undertrained and/or unmotivated, offering only the bare minimum in service (there are exceptions, like Manuel at the reception). Some questionable design choices were made, most notably little lighting and slightly impractical bathroom facilities. Soundproofing could also be better. When a wedding party was held on the rooftop terrace, it was audible on the third floor, though sleeping with the windows closed was manageable. It is also pleasant to stroll through the kitchen garden and up to the miradouro. The breakfast offered a wide variety of choices, but most dishes were underwhelming, the pancakes being a notable exception. This place is tailor-made for influencer content. It feels more like a showcase investment project where cost-efficiency visibly takes priority over guest satisfaction. I recommend to improve on the latter.

Muskan4/5 · 2026-07

We stayed at Saccharum for a week and overall had a good experience. The hotel is beautiful, with stunning views everywhere you look. The valet service was excellent throughout our stay, and almost every staff member we interacted with was incredibly kind and welcoming. One disappointment was the spa. It was fully booked for almost our entire stay, so only one of us was able to get a massage during the seven days we were there. If the spa is something you’re looking forward to, I’d strongly recommend booking treatments waaaaay before you arrive. I also wouldn’t recommend the all-inclusive food package. The food at the hotel was underwhelming. There are plenty of great restaurants within walking distance that offer much better meals and are worth exploring instead. That said, the Fly Lounge at the resort was a highlight. It has a great atmosphere and is the perfect place to unwind with a drink in the evening. The only staff interaction that left a bad impression was during check-out, as the employee assisting us wasn’t particularly friendly. Aside from that, everyone else was wonderful. Overall, we really enjoyed our stay. I would highly encourage you to explore other options though.

Patrick W.5/5 · 2026-07

Tolle Unterkunft in toller Lage. Immer schönes Wetter auf dieser Seite der Insel. Das Personal ist sehr zuvorkommend und erfüllt jeden Wunsch. Pool und Terrasse sind traumhaft. Das Essen in den eigenen Restaurants ist 5-Sterne würdig. Absolute Empfehlung für jeden der wert auf das Gesamtpaket legt

Gregory Capdevielle5/5 · 2026-06

Nous y avons séjourné en juin 2025 et, à la suite d'un nouveau séjour en juin 2026 dans un autre établissement de Funchal (le Pestana Carlton), dont l'expérience nous a fortement déçus, je me suis dit qu'il était nécessaire de rendre à César ce qui appartient à César. Nous avons passé 3 nuits au Saccharum et gardons un excellent souvenir de cet hôtel. Les petits-déjeuners sont très bons. En revanche, nous avons trouvé que le buffet du soir était légèrement en dessous du reste des prestations proposées. Le bar rooftop est tout simplement exceptionnel, notamment en soirée. L'attention du cocktail offert a été particulièrement appréciée et la piscine à débordement sur le toit a véritablement été la cerise sur le gâteau. Le personnel est professionnel, attentionné et très serviable. Nous avions une chambre avec vue mer, équipée d'une machine à café, ainsi que d'un véritable balcon permettant de profiter pleinement de la vue sur l'océan et de s'y détendre. Le principal point faible de l'établissement reste, selon nous, le manque de commodités à proximité immédiate. L'environnement est calme et agréable, mais il est nécessaire de prendre la voiture pour accéder à la plupart des commerces, restaurants ou animations. Petit point à noter pour les jeunes couples : les toilettes sont séparées de la chambre par une paroi en verre fumé, ce qui peut parfois rendre l'intimité un peu compliquée 🙂 Enfin, même si le parking est payant, les places sont garanties. Quel bonheur de pouvoir rentrer d'une randonnée sans avoir à chercher une place pendant de longues minutes, surtout en pleine période des fêtes d'été ! Nous reviendrons sans hésiter.

Josh Green5/5 · 2026-06

Really lovely hotel. Away from the main city in Madeira but close to lots of hikes and nature. The room was big and the partial ocean view was really nice. Warning - this hotel will take a while to find your way around! There's so many different sections and lifts etc. But it's really good. The pools are lovely. The gym is good. Breakfast was delicious and the staff were good.

Hannah Sierp5/5 · 2026-06

Enjoyed a gorgeous 3-night stay at the Saccharum hotel. We were in a side ocean room (room 435) which did have a partial view of the ocean (and quite a clear view of the car park!) but the room itself was incredibly comfortable and generous with a large bed, great shower, plenty of room to stow luggage and lots of wardrobe space. The sink had ample space for toiletries, there was a Nespresso machine in the room and the bed side table was big too - which I really appreciate. The room had great AC and was quiet. The hotel itself was beautiful and had great views of the sea. I especially enjoyed the beach bar and the Fly Lounge (brilliant live music and tasty drinks!). The gym was large and well equipped, there are lots of pools and areas to sunbathe, the garden and little walk on the grounds were cute and the breakfast was really ample. Slightly irritating having to pay to park but we always easily found a space. Staff were friendly (thank you for turndown!) and Calheta was great. In short - we had a wonderful time here and I would return!