Catalonia Riviera Maya Resort & Spa

Viola Cohen5/5 · 2026-07

We thoroughly enjoyed this hotel! Beautifully maintained, with great pools, bars, restaurants and amenities. While there is not really a beach, we didn’t mind that at all, although you can swim in the ocean if you like - it has a barrier to prevent seaweed buildup and waves. We paid an extra $40CAD (for six nights) each to upgrade to the Privileged section - this is well worth it! (Although, if you have the opportunity to upgrade to a room with the tub on the deck, definitely go for that). You get access to your own pool/beach/bar area, as well as the BLoved restaurant - our server Emmanuel was excellent and extremely professional!! You can order food à la carte there and it was always top notch - much better than the buffet! We found the staff throughout the resort to be very pleasant - special shoutout to Antonio in the Mexican restaurant, who also provided excellent service and was so nice to speak with. Evie with the photography team was also super nice while taking our pictures. There were only two cons to our stay - while we had a nice secluded balcony on the ground floor, we could not really enjoy it because at certain points of the day it smelled like sewage. We were located next to some kind of building and i’m not sure if that was where the sewer lines went into?? Also, I was not allowed to use the hydrotherapy pool because I’m pregnant, which really didn’t make sense because it’s just a large pool with some water taps that blow water on you if you decide to stand under them - I said I wouldn’t use the sauna or hot tub, and they told me the pool wasn’t heated, but they still wouldn’t let me in 🤷🏻‍♀️ weird rule but whatever - we just went to the regular pool. In terms of parking, their lot is not very big but we had no problems parking our car on the street, at most a block away. Entertainment at the pool and in the evenings were great - they ensure you have fun. Lots of choice for drinks and food, and we didn’t really have troubles finding a lounger chair in the late morning/afternoon. Also, if you choose to leave the hotel, there are a ton of cool restaurants and tourist shops along the canals - maybe a 5-10 minute walk away. There is a dolphin pool along the boardwalk where you can see the dolphins without paying, although I found their pools to be a little small 😕 Overall I would highly recommend this hotel if you are visiting the Riviera Maya!

Andrea Šrámková5/5 · 2025-12

Ve steak hause jsme si dali další úžasnou večeři, steaky připravené přesně podle požadavků a pochvala patří i Ivanovi za bezchybnou obsluhu

Zabiltecesko _cz3/5 · 2023-03

Toto místo je velice krásné,ale byly jsme 2 dospělí a 1 dítě ale platili jsme za 3 dospělí a dostaly jsem jenom dvě postele Zájezdy jsou dobré ale obsluha lže o zájezdech měli jsme jed v 9 lidech mini busem a platili jsme za 11 lidí a jeli jsme velkým nepohodlným autobusem z dalšími 50 lidmi

Grey Wolf5/5 · 2022-06

💙💙

Ant Tik5/5 · 2022-01

Ta mě moc příjemný hotýlek, milá a pozorně obsluha, solidní výběr jídla a hlavně je všechno moc dobry. Na poměry Mexika je tu vcelku číslo a uklizeno. Doporučuji i s rodinami s malými dětmi.

Jaroslav Hlinomaz2/5 · 2021-06

Hotelový komplex Catalonia jsem si vybral kvůli zkušenostem z Dominikanské republiky. Bohužel servis se nedá srovnat!!! Pokoje čisté, úklid na pokojích bez chyb. Recepce příjemná, okolí a zahrada fantastická. Bohužel tragédie je servis personálu v jídelně, nepříjemný a pomalý personál, neuklizene stoly. Jídlo chuťově nic moc. Pláž je absolutně nepoužitelná, a když vidím jak se jí snaží uklidit 2 lidé.... nelze to komentovat. Do tohoto resortu bych již nikdy nejel a nikomu ho nedoporučuji. Klientům v mojí CK bych nikdy nenabídl takovýto hotel. Mexiko mě nadchlo je tu spousta velmi zajímavých míst a rád se sem vratim. Jenom ne do Catalonia..... projel jsem za poslední 2 roky přes 200 hotelů a toto je jednoznačně nejhorší hotel se servisem, kde jsem kdy byl.