Pitti Palace al Ponte Vecchio

Nikita Thakur5/5 · 2026-09

This hotel is in an amazing spot! We stayed couple of days and had the best time going to all our tours and shops nearby! The hotel room had everything we needed and had a great rooftop. We also got a small balcony which was amazing. We felt very safe and the staff were great. Overall, very pleased with the hotel!

Simone Medeiros5/5 · 2026-08

Very nice stay in Florence. Location is excellent, so close to everything and very walkable. Staff is really helpful and friendly. Gluten free options for breakfast and a nice view from the rooftop. Room is comfortable, hotel has a lift which is great, just the bathroom that is small, but ok.

Silvia Martinelli2/5 · 2026-07

Camera del tutto deludente, avevo prenotato ed abbiamo pagato per una camera con vista e balcone invece ci è stata assegnata una camera piccola con vista semplicemente sull’edificio di fronte dove si vedeva un pezzo di campanile, bagno piccolo con segni evidenti di usura non gestita e sporco, esso presentava tutta la doccia e la guaina con segni neri e sporco di anni cosa inaccettabile in un hotel che dovrebbe essere pulito ogni giorno a fondo, camera piccola e non piena di confort partendo dalla cosa più semplice vicino il letto si presentava una sola presa che se si voleva avere entrambi i dispositivi in ricarica ed utilizzarli come un semplice pc per lavorare uno di noi si doveva accontentare di averlo sulla scrivania, il cosiddetto balconcino era inaccessibile a causa della finestra divisa a metà, successivamente si notava anche dello sporco sul pavimento non ben pulito in tutti gli angoli dove era evidente della polvere, un’altra cosa deludente a nostro parere è stato il kit di benvenuto, nella sacca c’erano solo due asciugamani , non una bottiglietta d’acqua non dei saponi monouso ma saponi attaccati al burro del bagno chissà da quanto li, e come cortesia un bollitore con bustine solubili di caffè e bicchieri rigorosamente di carta. Servizio al di poco deludente per un hotel al centro di Firenze.

Kasey Powers5/5 · 2026-06

We came for our honeymoon and loved our stay. Our suite had a private terrace where we had incredible views of the city and gorgeous Tuscan sunsets. The breakfast was wonderful. The staff was friendly & professional and even called us a cab upon our departure. The hotel is in the perfect location for exploring. It was the perfect stay.

lyndsay b c5/5 · 2026-10

The hotel had the most incredible location. The rooms are immaculately clean. There are plenty of restaurants nearby and the hotel even has breakfast included for hotel guests which was just fine. Martina upstairs in the breakfast buffet was fantastic. Elena at the front desk was wonderful. We will definitely go back and stay in this hotel.

Russell B5/5 · 2026-10

Great location for exploring Florence! The room was very comfortable, and the breakfast had a good variety, including some hot food. The historical tower in the building has its own Wikipedia page. As part of being a central location, this room was near the street intersection, so there was noise from people and cars, and I used earplugs to sleep. The staff was very nice too. Would stay here again!