Luxury Bahia Principe Ambar

Danka Bartlová1/5 · 2017-11

3x změna pokoje, protékal záchod, nešly zavřít dveře od terasy (v přízemí) výhled na staveniště vedlejšího budoucího hotelu se zvukovou kulisou (nákladní auta jezdila nepřetržitě 24h denně, rachot sbíječek atd. )

Sharon Haddow2/5 · 2026-09

Bahia Principe Escape Amber – Our Two-Week Stay Overall, we had a brilliant and very positive experience at Bahia Principe Escape Amber, and we both agreed that we would happily return. There were some areas that could be improved, but the friendly staff, atmosphere and many great aspects of the resort made our two-week stay a memorable one. The pool area was fantastic and so much fun. There were loads of activities happening throughout the day, and the entertainment staff were absolutely brilliant. They were friendly, enthusiastic and constantly encouraged people to get involved. They made the activities entertaining and created a really positive atmosphere around the pool. What impressed us most was their energy. They had massive smiles, lots of enthusiasm and so much fun, despite working in the heat. They really helped make the pool area one of the highlights of our holiday. However, we did have concerns about the condition and cleanliness of the pool water on some days. At times the water became extremely warm and appeared not to be circulating or being pumped effectively. There were also occasions when the pool looked quite dirty. A number of guests mentioned experiencing ear infections during their stay, myself included. I ended up spending $22 on ear drops from the resort shop, but unfortunately the problem developed into a very painful ear canal infection, which made the flight home extremely uncomfortable and required treatment from my doctor afterwards. Obviously, we cannot say for certain that the pool caused the infection, but given the number of guests mentioning similar problems, we feel this is something the resort should investigate. Ensuring that the pool filtration, pumping and water-quality systems are working optimally could potentially help prevent these issues. We also noticed staff replacing/filling tiles in the pool one morning. We appreciate that maintenance has to be carried out, but perhaps this type of work could be scheduled at quieter times or when guests are less likely to be around, as it doesn’t quite fit with the luxury experience guests expect from the resort. The Beach and Seaweed: We were aware of the seaweed situation because a member of staff at M.E.A.T explained it to us. They were very helpful and explained that the amount of seaweed this year was actually less than in previous years and that the beach teams work incredibly hard around the clock to keep it under control. We certainly appreciated the effort being made by the staff. However, there were some days when the smell from the seaweed was extremely strong, to the point where it reached the pool area. It was difficult to understand how some guests were able to sit right at the beachfront on those days. We also thought there might be a more efficient way of collecting and processing the seaweed. We were told that it is collected and can be put to use, which we think is fantastic. Perhaps a more efficient method of gathering and compacting/baling it could be explored, rather than relying so heavily on manually raking the beach after the initial collection. We appreciate that this is a significant environmental issue and not something the resort can simply control, but any improvements to the collection process could make a big difference. Overall: Despite the points above, our overall experience was brilliant and overwhelmingly positive. The staff throughout the resort were one of the biggest reasons we enjoyed our stay. Their friendliness, smiles, enthusiasm and willingness to help really stood out. There are certainly areas that could be improved — particularly the temperature of the buffet food and the pool water management — but none of these issues took away from the fact that we had a fantastic holiday. We both agreed that we would return to Bahia Principe Escape Amber, which probably says everything about our overall experience. Thank you to all the staff who helped make our two weeks such an enjoyable and memorable holiday. ❤️

Serge Apple3/5 · 2026-07

We have stayed at this resort four times, so we know it well. Unfortunately, this was probably our worst stay, and sadly, it will most likely be our last. The biggest disappointment was the food. The à la carte restaurants have changed dramatically, and not for the better. The meals were overly salty, heavily seasoned, and simply not enjoyable. It feels like something has changed in the kitchen. We no longer looked forward to dining at these restaurants. Even at the buffet, there was no salt or pepper available on the tables. If you asked for salt, it was brought on a small plate. This was inconvenient and unnecessary. The rooms were still acceptable and reasonably comfortable. The beach, however, was a major disappointment. There was a huge amount of sargassum seaweed, in some places almost waist-high. The cleanup efforts seemed completely inadequate for a resort of this size. Only a couple of small machines were working, so guests had to deal with seaweed almost all the time. The equipment and resources used for beach cleaning simply do not match the standard expected from a resort like this. Overall, the atmosphere and service felt different from our previous visits. Unfortunately, the resort has changed, and not in a positive way. We are disappointed because we have always enjoyed staying here, but after this experience, we do not think we will return.

Danielle Hitchen4/5 · 2026-06

This place has been the best holiday we have encountered. The staff have been fabulous, creating pure happiness daily, going above and beyond. It's such a beautiful place with something for everyone. Options to take part in lots of activities or relax in the sunshine. Endless fun, the entertainment team in particular Luis and Jamie are amazing with such positive vibes daily. Food and drinks have been phenomenal with premium spirits and plenty of options. Plenty of al la carte options which are fabulous and our favourite being M.E.A.T with the best steak going and Limbo with fabulous cocktails with brilliant bar staff. Bar staff and waiter services are all fabulous and always on hand to offer anything you want. Coffee shop and sports bars are so lovely and makes you feel so at home, even with the Ice cream trolley that comes around is such a refreshing treat in the afternoons. The rooms are always well cleaned although stocking the mini fridge has been hit and miss throughout. The only other negative was not having the body wash bottle filled although it was reported. Overall we have had a beautiful 2 week all inclusive holiday - with the only additional costs being tip money which the staff truly deserve but other than that literally nothing else to spend any money on once here. We will be returning next year. Also, being able to stay at AMBER and still be able to visit all the other resorts with the complex is such an additional bonus and made our holiday. It's been the best, so thank you for all the staff going above and beyond daily and all so welcoming.

Amanda Rizzi5/5 · 2026-02

Excellent team at Ambar! The resort is beautiful and you definitely feel like a family here. The entertainment team is awesome, Luis, Lokerby, and Rolando. They know how to keep everyone feel included and welcome. Everything is clean and in great condition throughout! The restaurants are top notch! Thank you so much for the amazing stay!

Victoria Tai5/5 · 2026-07

Luis Angél entertainer was helpful. Pool aerobics was a lot of fun but difficult. They had lots of shows during the day at the pool. The pool was clean, quiet, and a great temperature. There were plenty of chairs and umbrellas for everyone. Lots of options for dinner but just make sure you sign up for reservations early. The best restaurant we went to was Mashua Nikkei. The Palmyra buffet had a great seafood and meat station.