Cinnamon Citadel (Kandy)

Veronika Roshni5/5 · 2026-07

Great location and delicious food. Most of the staff were very professional and welcoming. I forgot to get the name of one of the chefs at the dinner buffet, but he came over to ask what my baby preferred to eat. It was such a thoughtful and kind gesture, and I truly appreciated his care. A special thanks as well to AMFOH, who was very kind and attentive throughout our stay. Thank you to the entire team for your warm hospitality. We had a wonderful experience and look forward to visiting again.

Ashantha rubera5/5 · 2026-06

From the moment we stepped in, sasi & Manjula set the tone for an unforgettable dining experience. Their buffet was not just a meal, but a celebration of flavors, hospitality, and attention to detail. The spread was truly impressive, a wide variety of dishes that catered to every palate. Each item was thoughtfully prepared and beautifully presented. From savory starters to hearty mains and indulgent desserts, the buffet showcased both quality and quantity. The flavors were rich, balanced, and authentic, leaving us spoilt for choice. What stood out most was the service. Sasi & Manjula went above and beyond to make sure every guest felt welcomed and cared for. The staff were attentive without being intrusive, quick to refill, and always ready with a smile. Their professionalism and warmth elevated the entire experience, making us feel valued throughout the evening. The atmosphere was lively yet comfortable, perfect for enjoying a buffet with family.

Muditha Senevirathne5/5 · 2026-06

Brought the family here for a birthday get-together and had a fantastic time. The place has a great location and a really nice ambiance. The dinner buffet was delicious with a wonderful variety of food, and the dessert spread was amazing! A huge thank you to the staff for making the birthday girl feel so celebrated. Everyone was so friendly and attentive, especially our server Sandun, who provided excellent service. Great food, lovely atmosphere, and top-tier service. We will definitely be back!

Nayanjalie Wijegoonewardena4/5 · 2026-06

We recently had a wonderful stay at this hotel. The property was well maintained, the atmosphere was relaxing, and the food was excellent. What truly made our stay special was the outstanding hospitality of the staff. Everyone was friendly, attentive, and genuinely cared about our comfort. A special thanks to Kumara by the pool, who regularly checked on us and even offered to take beautiful family photos, helping us capture some wonderful memories. We also appreciate the restaurant, room service, and housekeeping teams for their excellent service and attention to detail. Overall, a fantastic experience, and we would happily recommend this hotel to others.

Dananjaya S Kandegama5/5 · 2026-05

We had a truly wonderful experience during our stay. From the moment we arrived, the staff were extremely kind, friendly, and supportive. Whenever we needed anything, they were always ready to help, and in many situations, they provided even more than we expected. Their hospitality and professionalism made us feel very comfortable and welcomed throughout our stay. The hotel itself was beautiful, peaceful, and very well maintained. Our room was clean, spacious, and of excellent quality, which made our stay even more relaxing and enjoyable. The food was also amazing, with great taste and good variety. We actually visited the hotel to celebrate my wife’s birthday, and the arrangements made by the hotel staff were absolutely beautiful and well organized. They made the celebration very special and memorable for us. Once again, thank you to all the staff and hotel management for the superb arrangements, excellent service, and unforgettable hospitality.

Suganya krishnan5/5 · 2026-09

We had a wonderful experience at Cinnamon Citadel, and a special mention goes to **Sasi, Madushanka, and Ruhana** for their exceptional service. ❤️ They were extremely warm, friendly, attentive, and always ready to help with a genuine smile. Their hospitality made our stay even more comfortable and memorable. Thank you, Sasi, Madushanka, and Ruhana, for taking such great care of us. Your excellent service truly stood out! 🌟 Highly appreciated and definitely recommended! 🙌