W Muscat Hotel

Jshs Bzbzhs1/5 · 2026-07

تجربه سيئه لدرجه لا انصح بزيارته اول مره وآخر مره بصراحه ندمان أني اخترت هذا الفندق اولاً / عند دخولي إلى الغرفه المكيف فيه عطل المفروض تغير الغرفه لم يطرح علي هذا الخيار ارسلو لي عامل وفعلاً فتح غطاء في السقف وبصراحه ما اعرف ايش سوى بالضبط قالي خلاص تم الأصلاح المهم أنا طلعت ورجعت فعلاً كان المكيف شغال بس ما إلى ذيك الدرجه وقلت يمكن يباله فتره لين يبرد المهم مابرد المكيف لأني قمت من النوم عرقان واتصلت فيهم مره وارسلو لي عامل مره الثانيه اقسم بالله الساعه خمسه تقريباً كانت ما توقعت فندق خمس نجوم كذا ثانياً / عدم احترام من احد السكيورته اقسم بالله زين مسكت نفسي بس جايني يحقق معي ياليت مع في اللوبي لاحقني عند اللفت حته نعم انتزقت يسألني من الي معك ثالثاً /السياره بطاريتها جديده خلوها تدون والله ما طاعت السياره تشتغل السبب الي شال السياره الموقف شغل الليت ونساه بالرغم الصبح الساعه ٩:٠٠ صبح معطنه إياها يعني إذا ما مشتغله قبل بقول ما منهم بس أنا كنت طالع فيها بنفسي

The Honest Review By Zam5/5 · 2026-07

Honest Review We are a couple visiting Muscat for the first time. The plan is to travel for seven days and stay in different hotels to experience what we need. I found W Hotel. I would like to surprise my partner, so I booked on the website, and there's a promo called "Eid Way." I found this deal on their own website: early check-in at 10 a.m. and late check-out the next day at 4 p.m., including pizza and soft drinks for room service. Upon checking in, we were so excited. We were assisted to our room by a woman—I didn't get her name, but she's from Argentina. She's very informative and nice. The room was exciting; it is cozy, has a balcony, and a sea view on the side. I'm so happy with the design of the room; there's a mirror on the table for makeup with lights, and as a woman like me, this is something that makes me happy and is very helpful. The idea of the open bathtub to watch TV was perfect and very relaxing. Facilities, of course. I did a lot of research about Muscat, Oman—where to go and what to do—so the pool party was one of the best experiences we had. There was a Fashion TV event, but we got in for free as hotel residents. It was an amazing experience to party, meet people, and enjoy ourselves. However, something we noticed was that people were getting frustrated with the service for ordering drinks and food. There was a lot of chaos; it took 30 to 60 minutes of waiting. I understand this for food, as it needs preparation, but for drinks, it's losing profit for them and getting them bad feedback for their service. However next day they're very polite and apologetic they explained that they dont have enough people to serve and they give us complimentary orange juice. Even we tell them we dont need. As we absolutely understand that a lot of people for that events. (Were just here to experience and give the honest review) After the pool party at Siddharta Lounge by Buddha-Bar, we went back to the room and changed for dinner. We then went to the rooftop. The service was amazing, and there was a good selection of cocktails. The view overlooking the city and the Oman Gulf was nice. The music was good, and outside there was a spectacular infinity swimming pool. It was a shame we couldn't use it as it's only open at certain times and on specific days. Living room on the ground floor. One of the perks as a hotel resident is that we can get inside for free and join the after-party. I love the music; their resident DJ, Jared, was one of the best DJs, and he played house music. However, something we noticed was that the service was poor. To order drinks, it took 30 to 40 minutes of standing and waiting. There was a queue on one side of the counter, but some other people didn't queue, which was chaotic. The other counter was only for VIP service. So, basically, they again need more staff to serve and make cocktails. Three people won't be enough, especially on weekends. And they saying no short allowed for mens but when we get there theres many mens wearing it inside. Harvest restaurant for breakfast. It is a clean and very organized buffet. The staff was very attentive and provided great service. The food was amazing, with many selections, and it was all fresh. They gave us fresh and good coffee, properly made by a barista. ⭐️⭐️⭐️⭐️⭐️ Overall, it was amazing, and I definitely recommend it. I need to stay longer next time to use the infinity pool upstairs, the gym, spa, and other facilities. Kudos to W Muscat staff, and I hope to see you again next time with improvements. Honest Review by Joyce in Dubai.

Hosein Mahnaei5/5 · 2026-05

I stayed at W Muscat for 3 nights, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment I entered the hotel, I was impressed by the luxurious lobby, stylish design, and welcoming atmosphere. My room was beautifully designed, very comfortable, and had an amazing view that made the stay even more enjoyable. The swimming pool area was absolutely stunning and one of the highlights of the hotel. Everything was well-maintained, clean, and thoughtfully designed. What truly made the difference was the exceptional service. Every request I had was handled quickly, professionally, and always with genuine kindness and respect. The staff consistently went above and beyond to ensure that my stay was perfect. I travel frequently and rarely write hotel reviews, but this is actually the first time I felt compelled to leave one because of how satisfied I was with the overall experience. Thank you to the entire team at W Muscat for making my stay so memorable. I would highly recommend this hotel to anyone visiting Muscat and I will definitely return in the future. ★★★

Alex C5/5 · 2026-02

This was our preferred hotel in Muscat. Firstly the black lady working at the reception was extremely helpful, friendly and informative. Amazing first impressive ignoring the beautiful design of the lobby. We were upgraded to a suite which was a nice surprise and the room was huge! The only thing worth considering being W it's a little quirky so the huge bathroom had no wall to the bedroom. We thought it was cool but if you are more prudish perhaps consider a different room. Breakfast was delicious but not quite as pro-active as the staff at the St Regis. Hassan who works in Burger and Lobster which was delicious was also very welcoming. He made an effort to interact with us and clearly is a people person. Only odd part and perhaps this is a learning curve or cultural issue was a man in a blue suit at the front door. I said morning he didn't say anything. He then turned to his colleague ignoring me. His colleague realised that there was a problem and gestured but it had been so long I simply said "you're clearly too busy I'll ask someone else" I was honestly annoyed but I suspect he doesn't speak English and apparently in Omani culture it's typical to scan the room once and then be done.

Muhammad Yusuf5/5 · 2026-08

Dear W Muscat Team, I would like to sincerely thank everyone at W Muscat for making our nine-day stay from August 7 to August 15 truly unforgettable. The hotel was exceptional, and we greatly appreciated the care and hospitality shown throughout our visit. A special thank-you goes to Mamoodoo, an absolute legend who went above and beyond to make our family of eight feel welcome. His help in arranging a late checkout was especially appreciated and demonstrated truly world-class service. We would also like to thank Marwan for showing us around the hotel and Waseem for always looking after us whenever we needed a vehicle. In catering, our sincere thanks go to Emmanuel for taking such great care of us at breakfast, as well as to Sujood and the entire catering team for their amazing service. A special thanks to everyone on the room service team, including Kasun and Rwdwm. Each member of the room service staff was exceptional. Thank you all for everything. Your kindness and professionalism made our stay incredibly special, and we look forward to returning in the future.

Mimi Al Mulaifi5/5 · 2026-07

Hassan was a very helpful in and sweet he helped us in every way and made our stay comfortable , thank you w hotel for having great staff and hospitality and steve. As well was very kind with us in helping us choose drinks recommendations