Neptune Village Beach Resort & Spa

Jakub Paďour5/5 · 2025-03

Jedna z nejlepších dovolených na které jsme byli. Jediné čeho jsme se trochu obávali bylo jídlo ale to jsme se báli zbytečně. Strašně nám chutnalo. Mango z Keni je jedna z nejchutnějších věcí na světě. Opice běhají všude kolem na ně bacha vlezou vám i do tašky ale stejně si přiznejme že jsou velkým lákadlem a oprávněně. Díky opicím získá pobyt úplně jiný rozměr. Pokud přemýšlíte zda sem na dovolenou tak už nepřemýšlejte a rovnou si balte nebudete litovat..

Pavlina Gajova5/5 · 2019-11

Dobrý den přeji, Váš hotel jsme s manželem navštívili 29.10 - 7.11.2019 přes cestovní kancelář Fišer .Musím v prvé řadě pochválit delegáta Václava Koblihu,který se po celou dobu staral jako o svou rodinu.Jeho profesionální a v prvé řadě lidské chování je opravdu chválihodné, je to člověk s opravdu velikým srdcem,který ukáže Kenu taká jaká opravdu je.Jeho zapáleni pro tuto zemi je až neuvěřitelné. Dále bych velmi ráda pochválila perzonál hotelu vždy úsměv na líci ochota a oddanost.Pozdrav Jambo, který mi bude dlouho znít v uších a při této vzpomínce bych ještě ráda pochválila barmana Prince. Snad brzo bude opět rozdávat drinky s velikým úsměvem dalším spokojeným hostům Vašeho nádherného hotelu.Ještě jednou veliké díky i za manžela za krásný pobyt ve vašem hotelu. Pavlína a Ivo Gajová Czech republik

Martin M5/5 · 2019-10

Skvělé udržovaný plážový resort v pohodovém prostředí s věčně usměvavý personálem. Úžasný balzám na nervy, teplý a čistý oceán. Možnost spousty výletů, safari i cyklo výletů. Připomínám převodku na elektriku. Používají zde Bridské koncovky. Unás jsou lehce v prodeji.

Jířa Orctová3/5 · 2026-03

Velké zklamání ve srovnání s Neptun Palm Boutique – Village Máme přímé srovnání s vedlejším hotelem Neptun Boutique a musím říct, že rozdíl v ceně je minimální, ale kvalitativně je Village o několik tříd níž. Zatímco pokoje byly v pořádku a čisté, zbytek hotelu byl totální selhání. Co nás nejvíc vytočilo: Katastrofální barový servis: Obsluha na barech byla až na pár světlých výjimek naprosto neschopná a otrávená. Vrcholem všeho bylo pivo – všechny pípy byly rozbité a personál nebyl schopný je za celý den opravit. Pít se to nedalo. Koktejlů velmi malý výběr Pláž s velkým odlivem a velkým množstvím řas Poměr cena/výkon: Za skoro stejné peníze dostanete ve Village podprůměrný servis, nefunkční vybavení a pocit, že personál občas obtěžujete. Verdikt: Pokud váháte, rozhodně si připlaťte za Palm Boutique.

Leo Nardo5/5 · 2025-12

I can honestly say this spa is one of the best I have ever experienced. From the very first moment, the atmosphere felt calm, welcoming, and professional. What truly makes this place exceptional is the people. Every single staff member is wonderful, attentive, and genuinely caring. A very special mention goes to Leandro, the spa manager from Italy. He is incredibly kind-hearted, knowledgeable, and truly passionate about helping people feel better. Even though the spa was very busy and well booked, he still managed to squeeze us in, which already showed how much he cares about the guests. I came in with strong back and neck pain, and Leandro immediately knew exactly what to do. His massage was not only relaxing but also truly therapeutic. You could feel that he understood the body and treated the cause of the problem, not just the symptoms. The relief afterward was incredible. Right after my treatment, I sent my mom in. She had a pinched nerve, and when she came out, she looked like a completely new person. The difference was unbelievable and the treatment was absolutely worth the money. One thing I really appreciated is that the spa does not take time as strictly as in Germany, where everything has to be to the exact minute. Here, the focus is clearly on quality, care, and results, not on the clock. Later the same day, I had a foot treatment for my injured leg with Patience, and it was another outstanding experience. She gave an incredibly relaxing and effective massage and also shared so much helpful input, encouragement, and positive motivation. I left feeling physically better, mentally uplifted, and inspired. My pain was completely gone afterward. The spa only works with natural oils and local products, which makes the treatments feel even more special and authentic. The next day, my mom and I returned for facial treatments, and my skin felt like a newborn baby afterward. So fresh, smooth, and glowing. A big thank you to Leandro and Patience for their time, skill, and genuine care. From start to finish, I felt like I was in the best hands possible. It never felt like it was about the money, but truly about helping us with our pain problems, and the massages did exactly that. I would recommend this spa 100 percent without hesitation. An unforgettable experience that goes far beyond a typical hotel spa.

Nathan B1/5 · 2026-02

We felt really unsafe in this hotel. There is almost no security, no lifeguard at the swimming pool, and all the souvenir sellers inside the hotel try to scam you. Everyone tries to get their piece of the cake, as they believe tourists are rich. Believe me, if you want peace of mind, don’t come here. All day long, you will be dragged and grabbed on the beach to give money, and when you’re finally done with the scammers bullying you there, you then have to deal with the ones inside the hotel trying to sell souvenirs. They use really disturbing and dishonest manipulation, saying that the money we give to buy souvenirs is to help “little babies.” The guy was literally treating tourists like idiots and open wallets. It was at the limit of harassment. For the sake of God, just invest a bit and open a proper gift shop inside the hotel, it would be 100% nicer and actually professional. One girl from the scammer team also offered a “free gift ticket” that supposedly allowed us to get a free gift. After spending over 100 USD, we finally received a microscopic magnet. We thought it was finished, but then the girl asked us to give her something in return for the “free gift”, she literally asked my sister to give her her shoes. ALL OF THIS HAPPENED INSIDE THE HOTEL, RIGHT NEXT TO THE SWIMMING POOL. This is UNACCEPTABLE. If you want souvenirs, you can go to Carrefour Diani, it’s way, way cheaper, with fixed prices, and they sell the exact same things. Once you’re done dealing with all this, you still have to deal with the monkeys everywhere. These are not small vervet monkeys, they are big. They come onto balconies, sunbeds, try to open doors, steal belongings, make a mess on tables, and create a lot of noise. With so many monkeys constantly looking for things to steal, we did not feel safe at all, especially since there is no security. I saw many guests get their belongings stolen. At the bar, monkeys even broke glasses and grabbed cocktails directly from the bar, coming extremely close to people. This also happened to us, and since there is almost no security, no one can protect you. This is NOT a 4-star hotel, and I would not call it a resort. A resort is made to enjoy and rest, not to be stressed. This was an awful experience. We will never come back and do not recommend this place at all. The staff I met was extremely slow, rude, and really not willing to help. Some were even drunk. There are also small brown insects everywhere in the bathrooms and even on restaurant tables. Two out of four people in our group got sick from the food. And on top of that, as if it was not enough, there was no hot water in the shower either. I am extremely disappointed. The hotel should take this situation much more seriously, stop allowing sellers inside the hotel, and definitely invest in proper staff training and security.