Eden Bleu Hotel

Content Creator1/5 · 2026-03

I am currently staying at Eden Bleu Hotel and I am extremely disappointed with the staff’s behavior. From the reception to the restaurant team, the attitude has been consistently rude and unprofessional. Hospitality is not just about facilities - it is about how guests are treated. Unfortunately, that basic expectation has not been met here. This morning I went for breakfast at 10:10 AM. I understand that breakfast timing ends at 10:00 AM, and I fully respect hotel policies. That is not the issue. The issue is the manner in which it was communicated — dismissive tone, unfriendly expressions, and a complete lack of courtesy. A simple, polite “I’m sorry, ma’am, breakfast has just closed” would have made all the difference. The same kind of attitude was experienced at reception as well — cold, unwelcoming, and unnecessarily rude. For a hotel of this standard and location, basic professionalism and respectful communication should be non-negotiable. I strongly recommend management invest in proper hospitality training for their staff. Guests deserve to be spoken to with courtesy, regardless of the situation. Very disappointing experience.

Radhika Tariyal1/5 · 2026-06

We chose Eden Bleu Hotel because of its good ratings and positive reviews online, which made this experience even more disappointing. We had a very disappointing experience staying at Eden Bleu Hotel. We arrived with a child after a long journey — our flight landed at 7 AM and we reached the hotel around 9 AM. We requested an early check-in as we were exhausted and traveling with a child. Although the hotel policy states check-in is at 2 PM, we noticed several other couples were given early check-in while we were repeatedly told that the rooms were “not ready.” It was frustrating and disappointing, especially considering we had a young child with us. It’s hard to understand how rooms were ready for others but not for us even after waiting for hours. Another disappointing issue was the WiFi policy. The hotel does not provide free WiFi access to guests before check-in. We were not given internet access until we received the room keys, which was very inconvenient after a long international journey. The breakfast buffet was also disappointing. The menu was virtually the same every day. For a hotel charging premium rates, we expected a more diverse buffet selection and some variation from day to day. After a few mornings, the breakfast became repetitive and failed to meet the standards we would expect from a hotel of this category. Lastly, even after getting access, the internet speed was extremely slow and unreliable. We could not even connect properly to the room TV services. Considering the very high price of the hotel, we expected much better hospitality, service, and basic facilities. Overall, the hospitality and guest experience did not meet expectations, especially for families traveling with children.

Rahel5/5 · 2026-05

We truly enjoyed our experience at Eden Blue. We stayed for one night before our cruise. All the staff we encountered were exceptionally friendly, helpful and welcoming. We even got an upgrade to a very big room with a balcony overlooking the marina and the green hills of the island. We ate lunch and dinner at the restaurant, both werde delicious. For breakfast, there is a buffet with a great selection of food - English breakfast, cornflakes, fresh fruit and also local produce such as Papaya marmelade or banana bread. If you are staying at Eden Island, we definitely recommend the Eden Bleu

Samy5/5 · 2026-03

Our stay at Eden Bleu Hotel has been truly exceptional. As part of a major airline crew stranded in Seychelles due to the Middle East conflict, we arrived under stressful and uncertain circumstances. We have now been here for 20 days, still not knowing when we will leave but I felt I had to take a moment to write this review. From day one, we were treated like family. A heartfelt thank you to Mr. Manuel Policarpo (GM) and Ms. Rebecca (Assistant GM) for their outstanding leadership and genuine care. Mr. Michael at reception always welcomed us with a big smile and uplifting energy. Ms. Michelle from Sales went above and beyond with every special request. Mr. Julius Mr. Hansel at concierge made everything seamless, and Mr. Philip, our driver, was consistently kind and reliable. And to all the restaurant staff and everyone else behind the scenes whose names we may have missed your kindness, your smiles, and your warmth never went unnoticed. You made each day easier for us. Being far from home, far from our family in a situation filled with uncertainty, is never easy but thanks to this incredible team, we found comfort, support, and a true sense of belonging. Eden Bleu is not just a hotel it’s a family. We will never forget this experience. Highly recommended.

Anna-Marie Dreyfus5/5 · 2026-02

Michael and his team made our stay at Eden Bleu Hotel very special. The hotel is beautiful. The setting is magical. The room was amazing and very well equipped. The staff are all lovely. We ate twice in the restaurant and the food was delicious. A short stay, a wonderful expérience. We highly recommend !

Ling Fu1/5 · 2026-10

stayed at this hotel as airline crew, checking in on 27 September, and I was subjected to blatant unequal treatment alongside terrible hygiene issues. On 27 Sep, my Korean male crew colleague and I were having breakfast.A staff member demanded only us, two Asian guests, to relocate our table. Meanwhile, other non‑Asian pilots and cabin crew sitting at exactly the same small tables were left untouched and faced no such request. The next morning, 28 September at breakfast, I stood right next to two white male guests by the broken coffee machine. A female staff member wearing a green dress uniform walked over. She greeted and took drink orders exclusively for those two men, completely ignoring my presence even though I was standing inches away. Later, I walked to her and asked her if I could have a cup of hot milk, she said yes and later the milk was never arrived to me. To make matters worse, during my stay, a cockroach fell straight down from the ceiling in my room. I called the front desk immediately to report it, yet housekeeping took 30 minutes just to send a cleaner to come and remove the pest. This is clear, unacceptable differential treatment based on race, compounded by poor room hygiene and slow response to pest issues. If you are an Asian guest considering this hotel, you need to seriously reconsider whether you want to book here. Your dignity and basic respect as a guest will not be guaranteed, and room sanitation cannot be trusted. I urge hotel management to conduct proper anti‑bias training for all frontline staff and fix their pest control and emergency response protocols without delay.