Grand Central Hotel Belfast

Gary Black5/5 · 2026-08

Hi good afternoon. We booked a one day in the hotel room Number 510 on friday. From start to finish the staff was all lovely. They are there to help you at all times. Rooms so clean and food was lovely. We booked it again for October this year again. Gary black.

lily smith4/5 · 2026-07

Overall, we had an amazing stay at the Grand Central Hotel Belfast and would definitely come back. The hotel is beautiful, the location is perfect, and every member of staff we spoke to was friendly, welcoming and couldn't do enough for us. A special mention has to go to a lovely young lady working at reception who was incredibly helpful and genuinely couldn't have done enough for us. She was an absolute credit to the hotel. The breakfast was great with plenty of choice, and the Observatory Bar was a lovely place to sit and relax. The views over Belfast are amazing and the cocktails were delicious. There were just a few things that stopped it from being a 5-star stay. The air conditioning in our room wouldn't go below 16°C, so the room was almost always too warm. We contacted reception twice about it, and someone came up to the room, but we were just told that it doesn't go below 16°C. It would have been nice if there had been another solution, as the room stayed uncomfortably warm for our whole stay. We were also told at reception that the Seahorse Restaurant was open and were given a menu to look through, but when we went down at around 8pm it was closed, which was a bit disappointing as we'd planned on eating there. The only other issue was that there was a brad nail sticking out by around 15mm from the door architrave in our room. It's a small thing, but it could easily catch someone's clothing or scratch them, so it's worth getting fixed. Apart from those few issues, we genuinely had a brilliant stay. The staff were fantastic, the breakfast was excellent, the Observatory Bar was a highlight, and we'd definitely recommend the Grand Central Hotel to anyone staying in Belfast.

Kathryn Campbell3/5 · 2026-06

My sister & I bought a £110.00 afternoon tea voucher for our parents for Christmas, they decided to use it to celebrate their 55th Wedding Anniversary on Friday 5th June @ 3pm. They had a fantastic experience & couldn't praise the hotel, food & staff (Caitlin) enough, she was very attentive & explained everything. Unfortunately I received a call from the Observatory on Saturday 6th June at 14.46 claiming the voucher my mother handed over to Caitlin could not be found, the gentleman said he would check with her when she came in. This has left a very sour taste after a great experience & has left my 78 year old parents worrying about it all weekend, to date I still haven't had a call or email to confirm whether or not it has yet been found. Very disappointing for such a beautiful hotel!

Ruby Latham4/5 · 2026-05

My friend and I had lovely time in the Seahorse Restaurant a few weeks ago. It was such a lovely place and the food and drinks were absolutely fantastic! 🎉 The service and all staff were very friendly. Special shoutout to the lovely girl Tíona. She was incredibly welcoming and she couldn't do enough for us. ❣️ Overall experience was fantastic and l definitely recommend you Grand Central Hotel for some special treats and a nice afternoon.Thank you very much!! 😁😁😁

Mark Curran5/5 · 2026-05

We had a wonderful stay and were thoroughly impressed with our room. It was incredibly clean and quiet. The comfortable beds made it the pertect place to unwind after a busy day. Also had a fantastic breakfast at the seahorse restaurant during our stay. The food was delicious, but the service really elevated the evening. Our waitress tiona was incredibly attentive without being intrusive, ensuring we had everything we needed. We will definitely be back!

Leeanne Templar5/5 · 2026-05

My friend and I enjoyed afternoon tea in the observatory. It was such a beautiful place and a lovely Saturday afternoon treat. Food and drinks were delicious and beautifully presented. Service and all staff were very friendly, welcoming and they couldn’t do enough for us. Overall experience was fantastic and I definitely recommend you treat yourself here. Oh and the view is amazing 😊 Thank you for a wonderful day!