Phoenix

R D5/5 · 2026-07

Fijne tijd gehad. Mooi hotel met nog een nostalgische look. Zeer vriendelijk personeel en ontbijd was lekker. Het hotel bevind zich in het centrum. Top locatie

Arrigo5/5 · 2026-07

Ottimo hotel a Copenhagen, lo consiglio moltissimo. Primo punto di forza: è in una zona centralissima (a pochissimi passi dal canale di Nyavn, il punto più iconico della città!) e al tempo stesso tranquillissima e signorile. Secondo punto di forza: l’hotel è davvero bello (lo sono anche le camere: noi abbiamo soggiornato in una camera basica, non era molto grande, è vero, ma aveva tutti i comfort ed anche il bagno era bello, pulito e funzionale), hanno moltissimo personale e tutti gli operatori sono meravigliosamente gentili, accoglienti e disponibili. Terzo punto di forza: ottimo rapporto qualità/prezzo. Quarto punto di forza: la colazione era buona ed in grado di soddisfare i gusti ed i bisogni di tutti. Aggiungo, a margine, che - non appena si entra - si prova subito quella cosa che i danesi chiamano “hygge”.

Mena2/5 · 2026-05

The location is really great, breakfast was good, and bed was pretty comfortable. However that’s where it ends. I had a single twin as a solo traveler and it was about $250/night for the tiniest room. I’m from the NYC area — an even more expensive city than Copenhagen — and the room I got wouldn’t go for more than $125/night there. The first floor has a really strong chemical smell, someone described it as formaldehyde, which I agree with. The room when I walked in smelled super musty and moldy, like an old moldy book. I kept my window open the whole stay and it did thankfully freshen up the room, but in colder months I can’t imagine staying in that room. I was coughing so much and my throat was burning when I first walked in. Housing-keeping walked in without knocking at 9:15 AM! Also the hotel won’t make to-go breakfast boxes for those leaving early because putting a croissant and hard boiled egg in a box is apparently too difficult for them. All over Europe (Germany, France, Italy, etc) I’ve been able to get one, but not here even though I requested it a whole day before departure. And they don’t refund you for the day if you’ve prepaid for breakfast but they won’t serve it to you. Reception was kinda useless at check-in or any other time to offer any type of info or help. It was like they were doing me a favor when I asked a question instead of being paid to do so. Next time pay slightly more and stay at Marriott or the NH Collection (I visited a friend there and it was incredible, like all other NH properties I’ve stayed at). I like to support local boutique hotels when I travel, but it’s hard to do so when this is the service they offer.

Mark C5/5 · 2025-12

We really enjoyed our stay here. Located very close to the palace and also the Marble Church and two metro stations. The Phoenix Hotel is a lovely building with very classic rooms that are well appointed and ours was very clean. There was a coffee machine with plenty of pods and a small fridge. The shower was excellent with great pressure. The room was quiet and the hotel staff were very friendly and professional. The Hugo brasserie and bar were lovely and reasonably priced. If you don't feel like eating in, there are plenty of choices as well as supermarkets. The WiFi was excellent and this made a difference as we could stream entertainment as whilst there were English speaking television, some of the programming was quite old. We really enjoyed our stay.

shana koalska3/5 · 2026-10

Pros: Excellent location, near Nyhavn and the square. Quick walk to great restaurants and shopping. Service has been exemplary; the older gentleman at the breakfast is invaluable. Kind, nice, informative- he's an absolute gem. Cons: The rooms are dated. It's a non-smoking hotel that reeks of cigarettes; we kept all windows open to try to air it out, with no such luck. Wouldn't recommend for anyone with mobility issues- tub is about 8" higher than the bathroom floor, so stepping in and out is quite challenging when wet.

Marcus Meinertz2/5 · 2026-10

Jeg havde booket deres bedste suit til de to dage vi var på besøg fra dubai. Hotellet var listet på hotels.com som et “luksus hotel” så det var hvad vi forventede. Især med en pris på 6000kr pr nat Vi ankom i dag, men måtte til vores store overraskelse selv bære alle vores tunge kufferter op af deres trapper. De luksus hoteller jeg kender til, har typisk en bagage portør, så det undrede mig. Vi checker ind og værelset er egentlig meget fint. Det er måske lidt overpris ift hvad jeg ellers har prøvet af suiter i samme prisleje, men det går. Jeg ser at der ligger en dobbeltdyne på sengen og ringer derfor ned til receptionen for at bede om to enkelt dyner. Jeg får så af vide at det ikke er muligt og at der er hvad der er. Det kan jeg simpelthen ikke forstå. Er det ikke et 4 stjernet “luksus hotel”? Hvad hvis vi var to venner som delte seng, men ikke ville dele dyne? Hotellet er flot og værelserne er pæne, men pris og service følger ikke med hvis du spørger mig. Det er i hvertfald langt fra et luksus hotel.