Oh the Urban Oasis

Patricia Martins DS1/5 · 2026-06

Chegamos 3 horas antes e não quiseram liberar a entrada, depois voltamos as 15:15 e foi uma enrolação para liberarem o quarto, funcionários parece que não sabem nem o estão fazendo! Quando compramos (Decolar) havia a informação que teria frigobar no quarto, porem depois do check in fui informada que nenhum quarto desse hotel havia frigobar, ou seja, fomos enganados!

Beck4/5 · 2026-03

This is a nice place, free parking, 2 different medium sized pools, and a good variety of services. I don't like that they didn't disclose that they charge additional fees until after I booked AND I LOOK FOR THESE THINGS. So in the end I would have stayed elsewhere due to the additional fees. The free breakfast has a large variety and the food is OK. Way better than a lot of Costa Rican food (where I live) but not as good as other Mexican options. Everything was clean and well organized, and very helpful staff.

Osiris Torres G.5/5 · 2026-08

El hotel es excelente, reservamos por booking y no tuvimos problema. Solo tuvimos que pagar un servicio ambiental (por ley). Las habitaciones son espaciosas y muy cómodas. La alberca estaba deliciosa y la ubicación es estratégica, en la esquina del hotel suelen ser el punto de encuentro de muchos tours por lo que nunca tuvimos que caminar mucho. Enfrente hay bancos y comercios de abarrotes. La comida del buffet es deliciosa. Seguro va ser mi hotel cada que vaya

Michelle Rodriguez5/5 · 2026-05

Went for a procedure. Rooms were great. Breakfast was amazing. Solo traveler I loved exploring the area. I can't wait to go back. I would recommend.

Sharon Ibarra5/5 · 2026-05

En general superó mis expectativas. Excelente relación calidad - precio. El buffet de desayuno tenía buena variedad de opciones. El área de piscinas me encantó! Invita a pasarla ahí un buen rato. Limpieza excelente. Y con la ubicación que tiene es excelente opción, ya sea que sea viaje vacacional o laboral.

Mohamed Rahman5/5 · 2026-03

My first time visiting Mexico. Overall, I had a really great experience. The staff were very accommodating and friendly, and everyone communicated well in English, which made things very easy. The ambience of the hotel is beautiful, especially the lobby area, and the rooms were very nice and comfortable. One small improvement would be having a mini fridge or microwave in the room, which would make the stay even more convenient. The breakfast buffet was outstanding — a great variety of fresh options and everything you’d want for breakfast. The swimming pool area was also amazing, especially considering the price of the hotel. For the value, it’s honestly hard to find something like this. The location is convenient as well, with walkable access to nearby areas and easy buses to the hotel zone. I’ve seen some negative reviews online, but my experience was straightforward and very positive. Overall, it’s a great environment and a great hotel, and I would definitely recommend it.