Ramada Hotel & Suites by Wyndham Costa del Sol

Marianne1/5 · 2026-07

We will never come to this hotel again. We definitely did not get the same apartment we booked. The hotel only explained that the pictures are indicative and Booking said that we have the right to get the apartment according to the picture. Absolutely shocking nonsense from the hotel man. They only tried to explain that we have got a bigger apartment than we booked but we did not really want a bigger ugly apartment but a modern and contemporary room. You can see in the pictures what we booked and what we got. Do not book an apartment from this hotel. The grey-haired man kept insisting that we had been upgraded to a bigger apartment. Upgrade? We will get a creepy apartment from the 80s instead of a new modern apartment. The hotel clearly sells itself with new modern apartments and most people get old, run-down apartments. This is completely a rip-off of the customers. There were holes in the living room walls and a gap in the front door so big that a rat could come in at night. We are really disappointed and we will definitely never come to this hotel again. The hotel did not agree to any kind of compensation. The customer pays for a new modern apartment and gets everything else!

Sineidin O'Reilly2/5 · 2026-06

Just left a 2 night stay (2 adults and 2 children) and unfortunately did not have a good experience overall. The first room we were given had a very bad ant infestation in the bedroom - there were hundreds of dead and alive ants all over the floors in the bedroom, bathroom and we even found some in the children’s bed. The general cleanliness of the room was also not good - the bedsheets were stained, the floor had dried food and crumbs and the window sills were black. The ant issue wasn’t really ideal but also to be expected in hot countries, it was the general cleanliness that was a bigger issue. We complained and they sent housekeeping to clean up, but also offered us a different room. We were told someone would come to move us in 10 minutes so we waited over 50 minutes and eventually gave up and asked to wait until morning so we could eat and put kids to bed. The next morning I again asked for a refund and/or a room change and was told someone would come and move us in 15 minutes. Again we waited nearly an hour before someone arrived, and when I chased up a time the person I spoke to was pretty rude. The new room was cleaner and didn’t have any ants, so it was an improvement. I will say that a lot of the individual staff we encountered were so lovely and friendly, housekeeping, maintenance and the porters were all lovely, but the communication with management/guest services was really bad and we constantly had to chase for updates. We spoke up several different staff members,including management, in person and on the phone and at no point did anyone apologise, or ask us if we were happy with the way it was dealt with. We ate the in safari restaurant and the staff there were lovely, the entertainment was great and the food was nice - so it wasn’t all bad! However for us the accommodation itself was unpleasant and the way it was dealt with was really disappointing.

Dena D1/5 · 2026-06

The compound/resort, train provided, beautifully renovated unit #6117, spectacular landscaping/gardens...a 7 out of 5! But do not leave ANYTHING of value (no matter how small), not even a phone charger outside of the safe. Day arrived in unit, safe mysterious not working, never seen this before after traveling all over the world for business and pleasure. Had to get security in to fix...apparently battery ran out hmmm. After reading reviews here learned cleaning staff ignore Do Not Disturb signs on doors. So made sure it was used (took picture every time) AND set door alarm from the inside as instructed. On June 1st before 11am left unit with my friend briefly and returned by 11:15am to find door to unit wide open, no Do Not Disturb sign on door, cleaner sitting on step on her phone texting....flies entering unit. Asked why in unit, claimed no English, my friend spoke to cleaner in Italian (which all locals understood that week) shrugged. Asked for towel replacement and toilet paper only. Closed door. Setting code AGAIN upon existing 10 minutes later, same cleaner going up stairs to next level called out i forgot to tip....ends up spoke perfect English....tip i think not! Went to Guest services located by the Sam's Store. At 1135pm spoke to the female manager inquiring why Do Not Disturb signs are ignored and how is the door alarm disarmed, told her unit #6117....couldn't get an answer. Only after getting aggressive....did she ask unit number and write it down. My friend and I noticed how nonvisible the entrance to our unit was, far back from the road, behind a huge hedge, covered roof/stairwell blocking view of front door and at a corner where three roads meet. Went to Fuengirola that afternoon and upon return I foolishly left two $3 Euro beaded bracelets buried in my luggage. I discovered they were Gone when rearranging stuff in my suitcase before check-in at the airport...what a surprise NOT. Oh and after first incident on June 1st, the door alarm power went off mysteriously and the door alarm never worked again...there are no coincidences. After using my timeshare all over the world for 30 years never encountered such an OBVIOUS terminal security issue! Houston/MANAGEMENT you got a problem....start by investigating the disinterested so called Guest SERVICES? female employee on duty that day!

Ana M Jiménez2/5 · 2026-08

El complejo muy bonito y cuidado. La piscina el agua turbia y poco cómoda ya q dejan jugar con pelota dentro. El jacuzzi turbio solo funcionaba a ciertas horas. IMPORTANTE es q dejamos una botella olvidada en la cocina y aún q llamamos para recuperarla, antes de q ocuparan el apartamento, en todo momento nos lo negaban. Espero q no se os olvide nada ....por q no recuperais

Janet Coulson3/5 · 2026-06

Stayed here for a second visit as we stayed at Ramada last year and had a fabulous room (518 Marina del Ray)lovely terrace full sea view with sunrises. This time we were given a room in the supposedly better Wyndham resort, and whilst the gardens were picturesque the apartment was not as good. We had a one bedroom unit with full facilities but only partial sea view. The unit had no drying up towels or kitchen roll in the kitchen, just two cooking pots, no frying pan. If you were staying for a longer period this was far from ideal. The pools were nice but cold and busy. Difficult to get a lounger as all had towels on them suggesting taken??? The hotel is well situated for a short drive out to shopping and restaurants.

Sian Davies5/5 · 2026-06

Recently stayed here 09.06.26 for 5 days. Wasn't expecting a 3 star hotel to have 4 possibly a 5 star hotel. The apartment was big and clean contained a dishwasher and a washing machine with dish washing tabs and washing machine tabs, all amenities for cooking and eating, and had it's own boiler so we wasn't limited in hot water, all 4 of us had hot baths/showers,. Although we was a bit of a walk from the main town the staff are so helpful in booking a taxi service for you, the restaurants were and pool amenities were very clean and looked after, and the water temperature was perfect it's wasn't freezing cold! I would highly recommend this hotel to anyone whose thinking about going to Feungirola.. definitely deserves 5 stars..