Golden Tulip Media (Al Barsha Heights)

Sofija3/5 · 2026-06

My stay has been a mix of good and bad experiences. The staff is generally attentive. For example, when I asked for fruit at breakfast, they arranged it for me quickly, which I appreciated. However, I was shocked by how often I was contacted despite having a "Do Not Disturb" sign on my door. I received calls asking if everything was okay, even though staff regularly saw me coming and going and had cleaned my room when I temporarily removed the sign. Tonight, a water glass accidentally fell from my bedside table while I was asleep and broke. Then, at around 9 PM, despite the Do Not Disturb sign still being on my door, a staff member knocked and told me, "I have a warning for you." Nobody asked if I was okay or whether I had been injured. Instead, I was informed that I would be charged AED 67.25 for the glass. I understand that accidents happen and hotels have policies, but I genuinely do not understand why this had to be handled at 9 PM instead of the next morning or at check-out. I am staying for several more nights, so there was no urgency. The whole situation completely ruined my evening and left me feeling uncomfortable instead of relaxed. What disappointed me was not the charge itself, but the lack of respect for guest privacy, comfort, and the Do Not Disturb sign. Another issue was that the carpet in the room had a noticeable unpleasant smell, which affects the overall comfort of the stay.

Diana Stepan2/5 · 2026-09

I had a terrible experience even before really experiencing the hotel. The welcoming staff that are at the entrance were simply terrible. Especially Sherif who was extremely rude. I had just confused the hotel with the one across the road. Sherif whistled at me in the middle of the street while following me and rudely telling me to move my car. So embarrassing and totally unacceptable. That’s not how you treat potential clients Golden Tulip, train your staff to have manners.

ALAA SAID1/5 · 2026-07

This was by far the worst hotel experience I have ever had. During my stay, three men entered my room while I was completely naked, without my permission. This was a serious violation of my privacy and dignity, leaving me shocked, humiliated, and feeling completely unsafe. I reported the incident immediately to the hotel management. Although I received an apology the next day, an apology cannot fix what happened or restore the trust that was broken. A hotel room is supposed to be a private and secure place, and this basic expectation was completely ignored. I also sent a detailed email to the hotel management about the incident, but they did not even bother to respond. This clearly shows that they do not take such matters seriously and are not genuinely concerned about their guests. Every guest deserves privacy, respect, and safety, and I sincerely hope no one else has to experience what I went through.

мария комарова5/5 · 2026-04

Отель хороший, очень удобное расположение (рядом магазины, кафе, метро, место, где можно погулять). В номере чисто, уютно, персонал вежливый. Еда обычная, не супер вкусная, но и не плохая, сытно поесть очень даже можно. Единственное, что бассейн в отеле очень маленький и солнце туда почти не попадает, что даже на лежаках сильно не позагораешь.

pavlina5/5 · 2026-03

slušny hotel snidaně chutna a bylo hodně na vyběr blizko k metru a byli jsme tu bez cestovky

Marina Ten5/5 · 2026-02

Przyjemny hotel, zasługuje pochwały świetna obsługa w restauracji - mili, uprzejmi, pomocni. Posiłki zarówno śniadanie jak i obiadokolacje bardzo pyszne oraz urozmaicone, transfery na plażę oraz do sklepów wg rozkładu. Można wymienić walutę na dirhamy w recepcji (ale uwaga - z powrotem już nie wymieniają). Jest mała siłownia oraz oddzielne sauny, podgrzewany basen. Nie ma pokoju zabaw dla dzieci.