Adalya Elite

Emine Yıldız5/5 · 2026-06

Cumartesi günü giriş yaptık. Aslında Adalya Elite Lara’ya ilk gelişimiz değil; Ocak ayında da konaklamış ve memnun ayrılmıştık. Bu kez yaz sezonunda deneyimlemek istedik ve şu an hâlâ otelde konaklamaya devam ediyoruz. Öncelikle personelin ilgisi ve güler yüzü gerçekten takdiri hak ediyor. Resepsiyondan restoranlara, barlardan kat hizmetlerine kadar karşılaştığımız herkes yardımsever ve çözüm odaklıydı. Büyük bir tesiste bu seviyede hizmet standardını koruyabilmek kolay değil. Restoranda görev yapan Zehra Hanım’a ayrıca teşekkür etmek istiyorum. İlk konaklamamızın üzerinden aylar geçmiş olmasına rağmen bizi hatırlaması ve her fırsatta ilgilenmesi gerçekten çok hoştu. Misafirlere kendilerini özel hissettiren çalışanlar bir otelin en büyük değeridir. Havuz barda görev yapan Arslan Bey’e de özel bir teşekkür borçluyuz. Hazırladığı kokteyller hem sunum hem de lezzet açısından oldukça başarılı. Yaz sezonunun yoğun dönemlerinden biri olmasına rağmen otelin kalabalığı çok başarılı şekilde yönetiliyor. Havuzlarda, plajda, restoranlarda ve barlarda uzun bekleme süreleri yaşamadık. Bu durum tatilin kalitesini ciddi anlamda artırıyor. Birçok büyük tesiste yaşanan yoğunluk hissini burada çok fazla hissetmedik. Havuzlar ise otelin en güçlü yanlarından biri. Hem büyüklük hem de çeşitlilik açısından oldukça başarılı. Sessiz alan arayanlar için farklı seçenekler bulunurken çocuklu aileler için de eğlenceli alanlar mevcut. Kalabalık dönemlerde bile rahatça vakit geçirilebiliyor. Animasyon ekibi de oldukça başarılı. İki çocukla tatil yaptığımız için tüm etkinliklere katılma fırsatımız olmasa da gün boyunca otelde sürekli bir enerji ve aktivite olduğunu görmek güzel. Akşam şovları ve gündüz aktiviteleri profesyonelce hazırlanıyor. Çocuklu aileler açısından bakıldığında mini kulüp ve lunapark gerçekten büyük artılar. Çocuklarımız burada çok keyifli vakit geçirdi. Özellikle lunapark alanı birçok otelde olmayan güzel bir ayrıcalık. Yemek çeşitliliği ve genel kalite de oldukça tatmin edici. Günlerdir burada olmamıza rağmen farklı alternatifler bulabiliyoruz. Temizlik konusunda da hem odalarda hem ortak alanlarda yüksek bir standart korunuyor. Geliştirilmesini isteyeceğim tek konu ise alakart restoran uygulaması olabilir. Birçok benzer tesiste 5 gece ve üzeri konaklamalarda alakart restoran hakkı verilirken burada bu hakkın 7 gece ve üzeri konaklamalara tanımlanması biraz uzun bir süre gibi geliyor. Bu konuda yapılabilecek bir düzenleme misafir memnuniyetini daha da artırabilir. Bunun dışında şu ana kadar yaşadığımız deneyimden son derece memnunuz. Şu an hâlâ otelde konaklamaya devam ederken bu yorumu yazıyor olmamız da memnuniyetimizin bir göstergesi. Başta Zehra Hanım ve Arslan Bey olmak üzere emeği geçen tüm çalışanlara teşekkür ediyor, Adalya Elite Lara ekibine başarılarının devamını diliyoruz.

Анна Кошева5/5 · 2026-05

Overall, I would rate the hotel highly because I truly believe it deserves it. The complex offers a wide variety of pools suitable for all ages, and the areas around them are well maintained, regularly cleaned, and organized. The rooms are spacious and generally well kept. The food in the restaurant exceeded my expectations for the hotel category — it was delicious, varied, and the themed dinner nights made the stay even more enjoyable. I was especially impressed by the service in the restaurants and lobby bars, where the staff were friendly, efficient, and attentive. Another major advantage is that the hotel is highly digitalized, which made many aspects of the stay more convenient and modern. Despite the positive experience overall, there are several aspects that I believe could be improved. The temperature of the outdoor pools depends entirely on the weather, as the water is not heated, which sometimes made it uncomfortably cold. We also tried the indoor pool, but the water there was quite cold as well. The wave pool operates only during two specific time periods during the day, which causes overcrowding during those hours. The aquapark also has breaks during the day, and the beach volleyball court could benefit from better maintenance. I also believe that supervision by the lifeguards around the pools is insufficient. At some pools, there did not appear to be a lifeguard present for most of the day, which allowed guests to ignore rules such as the prohibition on jumping into the water. There are also some hygiene issues that should be addressed. We encountered bed sheets and towels with stains, balconies that were not cleaned regularly, and visibly dirty windows. We had to change our room because the first one did not have a balcony, and the wardrobe there was dusty. There was also an issue with the cleanliness of the cups around the pools — several times we received dirty cups with our drinks and did not even receive an apology. Additionally, during late evening showers, there was sometimes not enough hot water available. The entertainment team could also be more engaging. In other hotels we have visited, the animators made more effort to personally invite guests to activities, interact with them, and create a welcoming atmosphere. Here, activities were mostly just announced without much personal interaction. I also think the language barrier is underestimated — many staff members speak little or no English, which sometimes makes communication with guests difficult. Despite these remarks, we still had a pleasant stay and I believe the hotel has great potential. I hope my comments will be taken as constructive feedback and help contribute to future improvements.

Karima Roubalová5/5 · 2026-09

Opravdu super komplex, personál, jídlo, pití, všechno prvotřídní 😍 Každý zde najde něco svého🙂 Téměř nemožné zůstat hladoví nebo pokud nechcete ztrzluvi😁 Moc dekujeme❤️❤️❤️

E A4/5 · 2026-09

3.11.2026 Bu otelde yaşadığım hizmet deneyimi gerçekten kabul edilemezdi. Birçok otelde konakladım, ancak misafire karşı bu kadar ilgisiz, kaba ve profesyonellikten uzak bir hizmet anlayışıyla nadiren karşılaştım. Özellikle barlardaki personelin tavırları tam anlamıyla hayal kırıklığı. Bir içecek istediğinizde bile sanki onların cebinden bir şey alıyormuşsunuz gibi davranıyorlar. Güler yüz, misafirperverlik ve profesyonellik neredeyse yok. Para ödeyip tatil yapmaya geliyorsunuz ama kendinizi misafir değil, çalışanları rahatsız eden biri gibi hissediyorsunuz. En kötü olay ise dışarıdaki restoranda yaşandı. Saat 16:00’dan önce açıkça yemek siparişi verdim. İçeceğim geldi, fakat yemeğim gelmedi. Daha sonra hiçbir şey sipariş etmediğimi iddia ettiler ve yemeğimi vermeyi reddettiler. Üstelik sonunda bana neredeyse restorandan kovuluyormuşum gibi davranıldı. Kendi personelinin hatasını misafire yüklemek ve ardından bu şekilde davranmak tam anlamıyla bir rezalet. Otelin fiziksel imkanları ne kadar iyi olursa olsun, böyle bir hizmet anlayışı her şeyi mahvediyor. Bir otelin kalitesini sadece binası ve havuzu değil, misafirlerine nasıl davrandığı belirler. Buradaki hizmet anlayışı benim için kesinlikle 5 yıldız seviyesinde değil. Mümkün olsaydı hizmete 0 puan verirdim. Hatta yaşadığım bu deneyimden sonra 0 puanın bile fazla olduğunu düşünüyorum. Der Service in diesem Hotel ist für mich schlichtweg eine Katastrophe. Ich habe schon viele Hotels erlebt, aber einen derart unfreundlichen, lustlosen und teilweise völlig unprofessionellen Umgang mit Gästen nur selten. Besonders an den Bars ist das Verhalten einiger Mitarbeiter eine absolute Zumutung. Man bestellt ein Getränk und bekommt teilweise das Gefühl vermittelt, als würde man den Mitarbeitern persönlich etwas wegnehmen. Von Gastfreundschaft, Freundlichkeit oder einem professionellen Serviceverständnis ist teilweise kaum etwas zu spüren. Man bezahlt viel Geld für seinen Urlaub und fühlt sich trotzdem nicht wie ein Gast, sondern eher wie jemand, der die Mitarbeiter bei ihrer Arbeit stört. Der absolute Tiefpunkt war das Außenrestaurant. Ich habe nachweislich vor 16 Uhr mein Essen bestellt. Meine Cola wurde gebracht, mein Essen jedoch nicht. Anschließend wurde einfach behauptet, ich hätte überhaupt nichts bestellt. Statt den eigenen Fehler zu klären oder sich wenigstens zu entschuldigen, wurde mir das Essen verweigert und am Ende wurde ich praktisch aus dem Restaurant geschickt. Einen Gast für den Fehler des eigenen Personals verantwortlich zu machen und anschließend so mit ihm umzugehen, ist schlichtweg eine Frechheit. Ein Hotel kann noch so schön sein – wenn der Service derart schlecht ist, macht das den gesamten Aufenthalt kaputt. Fünf Sterne zeigen sich nicht nur an Pools, Zimmern und einer schönen Anlage, sondern vor allem daran, wie man seine Gäste behandelt. Und genau daran scheitert dieses Hotel für mich gewaltig. Wenn es möglich wäre, würde ich dem Service 0 Punkte geben. Nach dieser Erfahrung wären selbst 0 Punkte noch großzügig.

Aslan Balci5/5 · 2026-07

Wir waren im Juli 2026 zum ersten Mal in diesem Hotel und sind absolut begeistert. Vorweg möchte ich sagen: Es war bisher unser schönster Sommerurlaub – und das, obwohl wir seit Jahren regelmäßig unseren Urlaub in den Lara-Hotels verbringen. Von der ersten Minute an haben wir uns willkommen gefühlt. Das gesamte Personal ist unglaublich freundlich, aufmerksam und stets bemüht, den Gästen jeden Wunsch zu erfüllen. Der Service ist auf einem sehr hohen Niveau und hat uns in jeder Hinsicht überzeugt. Die Poollandschaft ist wunderschön und sehr gepflegt. Besonders das Wellenbad war für unsere Familie das absolute Highlight. Auch der Aquapark mit den zahlreichen Rutschen sorgt für jede Menge Spaß, während der Relax-Pool eine angenehme Ruheoase für Erwachsene bietet. Ein weiteres großes Plus sind die beiden Snackrestaurants außerhalb des Hauptrestaurants. Dort kann man bequem per QR-Code direkt am Tisch bestellen, und das Essen wird von den Servicekräften – teilweise sogar auf Rollerblades – schnell und freundlich serviert. Das ist nicht nur praktisch, sondern macht auch richtig Spaß. Auch der Strand hat uns sehr gut gefallen. Die gesamte Anlage ist sauber, modern und hervorragend gepflegt. Besonders schön sind die Cabanas auf dem Steg, die eine tolle Atmosphäre schaffen und den Aufenthalt noch entspannter machen. Es gab zu jeder Tageszeit ausreichend Liegen – sowohl am Pool als auch am Strand. Reservierungsstress gab es überhaupt nicht. Das Essen war abwechslungsreich, hochwertig und sehr lecker. Für jeden Geschmack war etwas dabei, und auch die Getränkeauswahl ließ keine Wünsche offen. Für uns steht fest: Dieses Hotel hat unsere Erwartungen sogar übertroffen. Wir hatten einen unvergesslichen Urlaub und werden ganz sicher wiederkommen. Eine klare Empfehlung für alle, die Wert auf erstklassigen Service, eine wunderschöne Anlage und einen erholsamen Familienurlaub legen!

Simona Orzan3/5 · 2026-07

We stayed at this hotel for five nights and booked two family rooms. Upon arrival, we had to wait in the lobby until 2:00 p.m. for check-in. At first, only one of our rooms was ready, and we had to wait another hour before receiving the second room. The first room was clean, modern, and well-maintained. However, the second room, located on the 5th floor, was outdated and had clearly not been refurbished. Even worse, the second bedroom had no window. We had booked and paid the same price for both family rooms, so this difference was very disappointing. When my husband raised the issue with the manager, her response was surprisingly rude and aggressive. She insisted that all the rooms were the same, even though we had already seen that they were clearly different. After almost two hours, the hotel finally found us another family room that had been refurbished and included windows in the second bedroom. This meant spending several hours waiting, discussing the issue, and moving our luggage from one room to another after a long journey. As we were travelling with our 5-month-old baby, the entire experience was especially stressful. She was already exhausted from the trip, and having to wait in the lobby for hours before changing rooms made the start of our holiday very unpleasant. Based on our experience, I would recommend avoiding rooms on the 5th floor, as they appear to be much older and have not been renovated. Pros: * Very large resort with plenty of activities for all ages. * Several pools and a wide, beautiful beach. * Convenient location, close to the airport. * Wide variety of food with many dining options. * Rooms were very clean and well maintained by the housekeeping staff. * The staff work very hard, and we truly appreciated their efforts throughout our stay. Cons: * The rooms on the 5th floor are outdated, have not been refurbished, and some family rooms have a second bedroom without a window. * Rude and aggressive management when dealing with guest concerns. * Most staff spoke very little or no English, making communication difficult at times. * The alcoholic drinks were by far the biggest disappointment. For a hotel that advertises itself as 5-star, the quality and selection of alcoholic beverages were extremely poor. The wine served was of very low quality, and when we asked for Prosecco at three different bars, we were simply given still white wine with no bubbles. The drinks menu and overall beverage selection need significant improvement to meet 5-star standards. Other hotels in the area offer a much better selection of wines and higher-quality alcoholic drinks. * No bathrobes were provided in the rooms, which is unusual for a 5-star hotel. * Irons were not available in the rooms and could only be used in the late check-out area, which was inconvenient. * No one introduced us to the resort or explained the facilities at check-in, so we had to discover everything on our own. * The resort was very crowded, which affected the overall experience. Overall, while the resort has many positives, including excellent facilities, clean rooms, hardworking staff, a good location, and a wide choice of food, the inconsistent room quality, poor management, lack of some basic 5-star amenities, and especially the very poor quality and limited variety of alcoholic drinks mean it did not meet our expectations of a true 5-star hotel. Compared with other 5-star hotels we have visited in Europe, Asia, and Africa, this hotel falls well short of that standard.