Grand Resort

David S1/5 · 2026-05

Leider war unser Aufenthalt sehr enttäuschend. In der Lobby fand bis etwa 3–4 Uhr morgens eine laute Party statt, sodass an Schlaf kaum zu denken war. Versuche, die Rezeption telefonisch zu erreichen, blieben unbeantwortet, was die Situation zusätzlich verschärft hat. Das Frühstücksbuffet war in Ordnung, aber nichts Besonderes. Das Abendessen hingegen ist aus unserer Sicht nicht empfehlenswert. Positiv hervorzuheben ist, dass der Manager Verständnis gezeigt und auch eingeräumt hat, dass es erhebliche Probleme gab. Dennoch wurde uns auf Nachfrage klar mitgeteilt, dass wir trotz der Umstände keine Rückerstattung erhalten, selbst wenn wir früher abreisen. Auch in der darauffolgenden Nacht gab es keine wirkliche Verbesserung. Wir sehen uns daher gezwungen, auf eigene Kosten ein anderes Hotel zu suchen. Wer hier Urlaub plant, sollte sich gut überlegen, ob dieses Hotel die richtige Wahl ist. Insgesamt entspricht dieses Hotel für uns keinesfalls einem 5-Sterne-Standard, sondern eher einer besseren Jugendherberge.

Goginava TV5/5 · 2026-08

A very good hotel — we had a great overall experience. 1. Staff: Very friendly and helpful staff at every stage of our stay. 2. Facilities & beach: Everything you need is available on site. There is a great swimming pool and a very nice pebble beach with sun loungers. On the way to the beach, there is a beautiful palm garden with additional loungers — a very pleasant place to relax. 3. Restaurants: There are three restaurants on the property: one inside the hotel and two outside by the pool. We had breakfast at the indoor restaurant, and it was excellent, with a large and varied selection. For lunch and dinner, we preferred sitting outside. The restaurant belonging to the hotel serves very tasty food at reasonable prices. The second outdoor restaurant seems to be independently operated or rented. Unfortunately, both the service and the food were slightly below the standard of the hotel. The restroom was dirty and poorly maintained: the bins were overflowing and some of the cubicle doors were broken. It is worth mentioning that we did not see anything like this anywhere else in the hotel — the rest of the property was very clean and well maintained. 4. Rooms: The rooms are comfortable and well maintained. The mattress was excellent, ventilation worked very well, and housekeeping did a great job. Everything was clean, and the room had everything we needed. The minibar in the refrigerator is included in the room rate, although it is not refilled during the stay. 5. Pool: The outdoor pool is excellent. The entertainment staff and lifeguards are attentive and professional, which creates a real sense of safety. 6. For children: The kids’ room is very good, with plenty of toys, and the animator knows how to work well with children. There are also evening activities and entertainment for kids. 7. Location: The only real downside is that there are no good shops or restaurants within easy walking distance. Overall, a very pleasant hotel with excellent facilities, friendly staff, good food, a beautiful beach area, and a great environment for families with children. We would be happy to stay here again.

sylver222/5 · 2026-07

Hotel ma kilka plusów – jedzenie było smaczne, plaża znajduje się bardzo blisko, a sam obiekt jest raczej cichy i spokojny, więc można odpocząć. Niestety cały pobyt został zepsuty przez obecność dużych karaluchów w pokoju. To sytuacja, która w hotelu tej klasy nie powinna mieć miejsca. Dodatkowo reakcja recepcji pozostawiła wiele do życzenia – nie wykazano większego zainteresowania rozwiązaniem problemu. Szkoda, bo hotel ma potencjał, jednak problem z czystością i sposób potraktowania gości sprawiają, że nie mogę go polecić. Moja ocena: 2/5. The hotel has a few positive aspects – the food was tasty, the beach is very close, and the property is generally quiet and peaceful, making it a nice place to relax. Unfortunately, our entire stay was ruined by the presence of large cockroaches in our room. This is something that should never happen in a hotel of this standard. On top of that, the reception staff's response left a lot to be desired, as they showed little interest in resolving the issue. It's a shame because the hotel has potential. However, the cleanliness issue and the way guests are treated mean that I cannot recommend it. My rating: 2/5.

George Private5/5 · 2026-06

Very good service. Food so and so to be honest, but all the other aspects of my stay have been excellent. Special thanks to Lucy from reception, and Artemis assistant GM, who helped fixing all the issues that I had, as soon as I raised them with very fast and proactive management and responsive way as well as great professionalism. Ten days ago, before arriving at Grand resort Limassol by Leonardo, I was at another luxury hotel, Grand Hyatt Athens , where I had many problems, that were merely fixed. But here at Grand Resort, service and proactive measures and professionalism have been excellent. I like when I get what I pay for. At other luxury hotels that I have stayed, I haven’t got that level of care. Only one detail. All staff members have been very friendly and professional, apart from a late night shift guy from Nepal, who once brought me my dinner for which I paid by card, then he came back after forgetting to add the 4 euro delivery service, asking me to pay it even though I was not obliged as it was his mistake that he forgot. Maybe he needs to be more professional and not disturb the guests ten minutes after bringing the food, and while I was enjoying my food and had outside of my door also the Do not Disturb option, because he needed to get also the 4 euro delivery charge that he forgot to put it on the first place. See you soon with hopefully better food next time. But Limassol has many great restaurants that you must try either way. Georgios Koukalis

Elina Tilemachou5/5 · 2026-06

This Saturday we celebrated our wedding at the GrandResort by Leonardo Hotels, and we couldn’t have chosen a more perfect venue for one of the most important days of our lives. From the very beginning, the entire team made us feel supported, valued, and completely at ease. Their professionalism, attention to detail, and genuine care ensured that every part of our wedding day was flawlessly organized. No request was ever too much, and everything was handled with warmth, efficiency, and a smile. The setting is simply breathtaking, beautiful beachfront location, elegant surroundings, and stunning views created. Our guests are still talking about how beautiful the venue was. The food and drinks were exceptional, and the service throughout the evening was outstanding. Every guest felt welcomed and cared for, and the entire event ran seamlessly from start to finish. A special thank you to the wedding and events team for turning our vision into reality and creating memories that we will cherish forever. They exceeded every expectation and made our dream wedding come true. We highly recommend the GrandResort to any couple looking for a truly unforgettable wedding venue in Cyprus. Thank you for making our special day absolutely perfect.

nowasaki3/5 · 2025-07

První dojem - naštvání. Přijedeš na hotel ráno, ale pokoj a all inclusive pásku dostaneš až v 15:00!!!! Ostuda!!! Jinak vše super až na hotelový bazén, kde neplatí žádná pravidla - kouření cigaret u bazénu, hudba z privátních repráků, jídlo pití na okraji bazénu a taky velice kluzká dlažba v okolí bazénu. Úklid okolo bazénu jen ráno ale spíš jen na oko.