Hilton Garden Inn Riga Old Town

Jay5/5 · 2026-06

Fantastic property. Absolutely amazing location right in the heart of Riga’s old town. Rooms are well designed, comfortably sized, with nice modern bathrooms. AC is impeccable which is quite rare but very well appreciated in Europe. It will actually get the room to your desired temperature quickly which is great for those of us that like to sleep cold. Staff were all lovely as well. Only minor complaint is the breakfast, the quality and variety was not the best. Overall a great stay and I’ll definitely choose this hotel next time I’m in Riga.

Anna Kush2/5 · 2026-08

Extremely disappointing experience — undisclosed €100 "deposit" that still hasn't been refunded. Only location is excellent in this Hilton hotel. I stayed at this property in Riga with my room and breakfast fully prepaid in advance. Despite that, at check-in the hotel charged an additional €100 hold on my card. When I asked why, I was told this amount was meant to cover potential purchases at the hotel. I never asked for this, never agreed to it, and I don't understand why a hotel should assume I need €100 available "just in case" I decide to buy something on-site. For Latvia, that is not a small amount, and for some guests it could easily be their last available funds. What made this far worse was checkout. Instead of releasing the hold immediately, staff told me they first needed to "check the room" before returning the money. I had to insist on an immediate cancellation of the transaction and asked for written confirmation that the funds were released. It has now been 5 days since that cancellation was supposedly processed, and the €100 still has not been returned to my account!!!! I can only imagine how many guests simply forget about this charge, assuming it will "sort itself out," because most people don't want the hassle of calling their bank to dispute it. Whether intentional or not, this practice feels predatory and completely unacceptable for a hotel of this brand. I will not be returning to this property, and I'd strongly encourage others to ask about hidden holds before booking.

Collin Metzger5/5 · 2026-06

Very nice, clean hotel within walking distance of nearly anything you could want to visit in Riga. The breakfast is worth paying for too.

Dale Whitley1/5 · 2026-04

Billed for water I didn’t touch. When you get into the room there is water with €3.50 per bottle on it. I certainly wasn’t paying that so I purchased water from the circle k instead. Upon getting home I see they billed me for the water anyway. How many people have they done this to hoping they won’t notice? Attempted to contact the hotel for a refund and was told we’ll get back to you. Update: 3 weeks later and they never bothered to get back to me. Second update: There is no confusion, I didn’t use the water and was billed anyway. And I did contact the hotel about this matter and was told someone would get back to me and they didn’t.

Felix Z5/5 · 2026-04

Room is a little bit small but fair. It is great location walkable distance to every tourist attractions. Breakfast is wonderful! Different variety of food. Very fresh! Sorry for editing this review. But the birthday surprise was definitely unexpected. I truly appreciate the team of Hilton garden inn Riga old town. Thank you for the great hospitality! Will definitely come back if i ever come to Riga again

Adam Kiss4/5 · 2021-07

Pokoje jsou hezké, personál příjemný, ale velmi nás zarazilo, že nám nikdo při check-inu neřekl, že snídaně se může jíst jen v pokoji a dozvěděli jsme se to až ráno. To jídlo jsme jedli studené a s málo místa v pokoji, ale zajímavé je, že u jednoho stolu normálně seděli lidé a jedli a nikdo jim nic neřekl. Také nás naštvalo, že při nabíraní jídla jsme museli mít plastové rukavice jako nějací pokusní králíci. Posledním nedostatkem je fakt, že hotel nemá zahradu, přestože to je Garden Inn.