Vidamar Resorts Madeira

Natálie Přibylová4/5 · 2025-09

Hotel má dobrou polohu,je velký, nabízí spoustu možností. Jidlo je výborné, každý si vybere. Hlavní restaurace je zaměřena na ryby což je super, je ale i možnost rezervovat si navečeřet se v jejich dalších restauracích co nabízejí a jsou buď rovnou v hotelu nebo hned vedle. Bazény venku jsou slané s možností jít rovnou do oceánu, kde jsou schůdky. Hotel nabízí i parkování pro hosty za 5 Euro na den, takže když si půjčíte auto tak se nemusíte bát, kde ho zaparkujete. Jediný co bych vytkla jsou, že bychom uvítali každodenní výměnu ručníku, kvůli koupání ve slaných bazénech a oceánu. Dále co nám upřímně nebylo příjemné tak za týdenní pobyt tam byla dvakrát svatba, to by nám nevadilo, ale vzhledem k tomu, že se konala u bazénu tak chodit tam mezi svatebčany v plavkách nám bylo trochu blbé. Jinak hotel je dobrý, lehce starší ale doporučujeme !

Marcela Jansová5/5 · 2025-02

Pohodlný hotel, výborný jako výchozí bod pro poznávání ostrova se skvělým zázemím a úžasnými výhledy.

Ivča Podlahová5/5 · 2024-06

Nejkrásnější hotel, ve kterém jsem kdy byla 😍 čisto, luxus, wellnes, moře, výborné jidlo, úplně vše perfektní 😊

Roman Prokop5/5 · 2023-09

Trávili jsme úžasnou dovolenou na Madeiře v tomto hotelu, můžeme jenom doporučit , krásný výhled na oceán, výborné snídaně a večeře, všude čisto určitě se rádi vrátíme a krásná procházka do centra Funchalu ,moc děkujeme Roman a Martina Prokopovi

msk5/5 · 2026-03

Nice room, with great ocen view (at lest mine on 5th floor). Good service but with some common quirks like 5eu for opening wine bottle or soft drinks not included in all inclusive dinner for some reason. Nice pools, indoor one could use hoter jacuzzi but over all everything was nice and competent. There are also restaurants and spa at location, but I didn't use those. Over all if you can get good deal I would highly recommend it.

Елена3/5 · 2026-06

We stayed at this hotel during our vacation in Madeira and had mixed feelings about our experience. First, I would like to mention the positives. The hotel has beautiful views, great swimming pools, clean rooms, and excellent food. Breakfast, lunch, and dinner were all very tasty, and we were genuinely happy with the quality and variety of the meals. However, there were several issues that were very disappointing for a 5-star hotel. The biggest problem was housekeeping. Towels were not changed regularly, even when they were left on the floor, which is the standard sign that they should be replaced. Instead, dirty towels were often folded and placed back in the room. We had to leave notes asking for fresh towels. I have stayed in many 4-star hotels and never experienced this issue, so it was surprising to see in a 5-star property. Another issue was water. We had an all-inclusive package, yet bottled water was not provided daily in the room. In most hotels, guests receive at least one bottle of water per person every day. Instead, we had to buy water ourselves. On one occasion, I asked a housekeeper for a bottle of water, and she rolled her eyes, clicked her tongue, and handed it to me with obvious annoyance. The elevators were also a major inconvenience. Waiting 10–15 minutes for an elevator was common, especially during meal times. Many guests, including us, eventually gave up and used the stairs because waiting was simply too long. We also visited the spa for a couples massage. My treatment was fine, but my partner’s massage therapist repeatedly yawned very loudly throughout the session, which felt unprofessional and made the experience uncomfortable. Another disappointment was the complete lack of entertainment. This is advertised as a resort hotel, yet there were no shows, performances, live music, or any kind of evening entertainment during our stay. We understand that the hotel aims to provide a peaceful atmosphere, but some form of entertainment is usually expected in a resort, especially at a 5-star property. We were also surprised by the attitude of much of the staff. While there were a few genuinely friendly and helpful employees, the majority seemed unfriendly, unwelcoming, and often annoyed when guests asked for assistance. Hospitality and customer service are essential parts of the guest experience, and unfortunately, this was one of the weakest aspects of our stay. Finally, we experienced billing issues. At lunch, we had a €15 allowance per person and always stayed within that limit. However, at checkout, several charges for ice cream appeared on our bill even though we never ordered it. The amount was small, but because we were rushing to the airport, we paid it anyway. Our friends had a similar experience and were charged for two beers despite not drinking alcohol at all. This raises concerns about the accuracy and transparency of the billing system. Overall, the hotel has many strengths, including beautiful facilities, great food, and stunning views. However, the service, housekeeping standards, staff attitude, billing issues, and lack of attention to detail do not meet the expectations of a 5-star hotel. Unfortunately, these problems significantly affected our overall experience.