Paris Louvre Opera

Leo Rocha1/5 · 2026-05

Booked through Booking.com expecting the room shown in the photos. What we got was a box with a fan on a 33-degree day, zero mention of no air conditioning at check-in, and zero action after complaining to reception twice. The staff played dumb the whole time, pretending nothing was wrong so they wouldn’t have to deal with it. When we pushed harder, the first receptionist claimed the entire hotel had no AC. That was a lie. A second receptionist later admitted it was our room only. Meanwhile, the reception desk itself was perfectly air conditioned. We paid full price for a room that wasn’t fit for the conditions, with staff who lied to our faces rather than fix the problem. The photos are heavily edited. The rooms are small. Before you book: call ahead and confirm your room has AC. Don’t trust the listing. Don’t trust the photos. And if you need basic comfort in a Paris heatwave, look elsewhere.

Christian Vidalenche5/5 · 2025-03

Hôtel idéalement situé. Chambre standard un peu petite, mais très propre avec une literie confortable. Petit déjeuner copieux. Mais surtout, un personnel sympathique à votre service. Un café avec viennoiseries nous a été offert lorsque nous avons déposé nos bagages le jour de notre arrivée. Le soir, nos bagages avaient été montés en chambre.

Ashish Dalal1/5 · 2026-06

One of the worst hotels I’ve ever been to and I travel a lot. Bad Staff, bad breakfast, elevator not working, no iron in the entire hotel except third floor. This is a one star hotel Do not go!!!!!!

中野和子5/5 · 2026-01

朝食がとても美味しかったです。 お部屋は内装がオシャレだと思いました。 近くに、Ｋマートがあり、あまり混んでなくて便利でした。 シャンゼリゼ通りやオペラガルニエ、超有名美術館などにも徒歩で行ける範囲で、地下鉄やバス乗り場もすぐそばです。

Davide Baldini1/5 · 2025-12

Terrible experience – Health hazard and zero flexibility. My wife and I booked a week-long stay, paid in full upfront. While the location is good, the room hygiene was unacceptable. Immediately upon entering, my wife suffered a severe allergic reaction to the dust in the carpet, to the point where she struggled to breathe. When we asked for a room without carpet or a solution, the staff was unhelpful. They stated all rooms were identical and refused to assist us in finding alternative accommodations. We were forced to find and pay for a new hotel nearby on our own. Despite this being a legitimate health and safety concern, management refused any refund, citing their "non-refundable" policy. They even blamed us, stating we should have seen the carpet in website photos before booking. Most shockingly, the assistant manager claimed they wash the carpets every two months as if that were a standard of cleanliness; for an allergy sufferer, that is incredibly poor hygiene. We essentially paid for a week-long stay we couldn't use due to health risks. I feel completely let down by their lack of empathy and basic cleanliness standards. Avoid this place if you value respiratory health.

Hortense Perel5/5 · 2025-12

Hôtel très bien situé, dans une rue calme. Les chambres sont conformes à la description, propres et bien équipées. La taille de la chambre classique reste pour autant assez petite. Mention spéciale aux équipes qui sont à l’écoute et prêtes à vous conseiller pendant votre séjour. Service très réactif !